The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Good service, good quality wool and very reasonable price.”

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Posted 5 years ago

“Many thanks - fast delivery and easy to order on line.”

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Posted 5 years ago

“I love the wool I ordered. Wonderful to knit with. Quick service.”

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Posted 5 years ago

“This is the second time we have purchased from the Wool Factory and found that there is a excellent choice of colours, quick and good service, thank you.”

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Posted 5 years ago

“Excellent service. Wool arrived quickly and exactly as ordered. Will definitely use The Wool Factory again.”

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Posted 5 years ago

“My purchases all arrived very quickly. They were a birthday present for a friend, who was delighted with them . Thank you.”

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Posted 5 years ago

“Quick delivery. I am knitting for charity so wanted some reasonably priced wool hence the order.”

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Posted 5 years ago

“Well done, product great, service great.”

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Posted 5 years ago

“Really good selection of wool, quick delivery and very happy with the products I ordered. Photo of garment using Hayfield Aran Tweed”

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Posted 5 years ago

“Great range of wools at very reasonable prices. First visit in store today easy and pleasant visit keep up the great work. I have used the online shop numerous times, in which delivery was in person due to being local and store being closed. Always fast and friendly service with a great variety. Look forward to more in store visits.”

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Posted 5 years ago

“My purchase came really quickly I loved the wool”

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Posted 5 years ago

“I have always received a great service from the WoolFactory. Quick service and quality yarn.”

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Posted 5 years ago

“Yarn delivered promptly Ordered 400gm Aran wool/acrylic to make baby Tree of Life blanket. Knitted up lovely. Really pleased”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“This company has a fantastic choice of products an I have nothing but praise for their service. Thank you Wool Factory and your team, keep up the good work 😊”

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Posted 5 years ago

“Always a quick and easy service, great range of stock and easy to order.”

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Posted 5 years ago

“Fantastic service highly recommend”

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Posted 5 years ago

“This is a little gem of a place! Although the actual shop is shut at present, the selection online is huge and comprehensive. Postage is reasonable and, best of all, they offer free delivery to local areas. This has been super fast and such a bonus. Well done!”

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Posted 5 years ago

“The pdf for my knitting pattern was not sent initially, but when I notified them of this they communicated quickly and sent it. All’s well that ends well.”

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Posted 5 years ago

“Rapid reliable service, I have no qualms about using them again.”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews