The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,199 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,199 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

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“Delighted with my first order excellent service”

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Posted 5 years ago

“Quality wool, great prices, quick delivery... glad I found the wool factory, will be my go to for future yarn orders”

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Posted 5 years ago

“Great selection Excellent Customer Service Swift delivery - A pleasure to deal with”

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Posted 5 years ago

“Very quick delivery, wool is soft and colours were great”

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Posted 5 years ago

“Brilliant product excellent service. Yarn knits up beautifully.”

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Posted 5 years ago

“Not used wool yet but fast efficient service.”

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Posted 5 years ago

“I cannot help but praise the company for their efficiency in sending me 3 balls of wool that you owed me. Thank you very much”

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Posted 5 years ago

“Got quite a few dellierys during covid 19 pandemic,was very pleased with quality of wool and how quick I got my wool. Great service”

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Posted 5 years ago

“Loved ordering and getting it in the same week :) ty”

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Posted 5 years ago

“The website was easy to use, and wool arrived quickly. The colours were true and the wool knitted up well. I was very pleased with my purchase.”

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Posted 5 years ago

“Easy to navigate website, quick response to questions about shipping issues, prompt delivery, and, best of all, beautiful, fantastic quality, cotton yarn.”

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Posted 5 years ago

“Very good quality. Also orders for a friend who has no internet”

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Posted 5 years ago

“I could not find the wool I was looking for as it was out of stock everywhere. Wool factory found some for me. Very grateful.”

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Posted 5 years ago

“Good afternoon Wool Factory, I am a new customer, I placed two orders recently and have been very impressed with the wool itself, but your service, quick and reliable. The Rico Malange Wool which I ordered was very difficult to get and I was so happy to find your site. Thankyou.”

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Posted 5 years ago

“Finding the item on the webpage and ordering was very easy and delivery was great - would recommend them highly”

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Posted 5 years ago

“Brilliant wool knits well every time”

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Posted 5 years ago

“Once again, very quick service and good quality wools. Very efficient company. Thank you.”

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Posted 5 years ago

“Brilliant service and extremely helpful when I have contacted them by email. Very competitive prices and quick delivery to Spain. Would definitely shop with them again, thoroughly recommend.”

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Posted 5 years ago

“Grate service wool just what I wanted and it came quickly I would and have recommended wool factory to my friends”

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Posted 5 years ago

“It looks very like we are heading fir a quite winter so I am prepared to keep busy and was delighted to receive my parcel of wool from you. Looking forward to get started.. will let you know it goes.”

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Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,199 reviews