The Wool Factory Ltd Reviews

Name: The Wool Factory Ltd
Address: The Wool Factory, 5 Market Place, Alford, Lincolnshire
Rating: 4.87

4.9 Rating 9,196 Reviews

97 %

of reviewers recommend The Wool Factory Ltd

4.9

Based on 9,196 reviews

Shipping & Delivery
Delivery Methods	Postal Service

Visit Website

Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

Write Your review

Tell us how The Wool Factory Ltd made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Wool Factory Ltd 5 star review on 11th September 2025

Michelle T

The Wool Factory Ltd 5 star review on 9th September 2025

Elaine W

The Wool Factory Ltd 5 star review on 26th August 2025

Claire L

680

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, wool is soft and colours were great”

Helpful Report

Posted 5 years ago

“Brilliant product excellent service. Yarn knits up beautifully.”

Helpful Report

Posted 5 years ago

“Not used wool yet but fast efficient service.”

Helpful Report

Posted 5 years ago

“I cannot help but praise the company for their efficiency in sending me 3 balls of wool that you owed me. Thank you very much”

Helpful Report

Posted 5 years ago

“Got quite a few dellierys during covid 19 pandemic,was very pleased with quality of wool and how quick I got my wool. Great service”

Helpful Report

Posted 5 years ago

“Loved ordering and getting it in the same week :) ty”

Helpful Report

Posted 5 years ago

“The website was easy to use, and wool arrived quickly. The colours were true and the wool knitted up well. I was very pleased with my purchase.”

Helpful Report

Posted 5 years ago

“Easy to navigate website, quick response to questions about shipping issues, prompt delivery, and, best of all, beautiful, fantastic quality, cotton yarn.”

Helpful Report

Posted 5 years ago

“Very good quality. Also orders for a friend who has no internet”

Helpful Report

Posted 5 years ago

“I could not find the wool I was looking for as it was out of stock everywhere. Wool factory found some for me. Very grateful.”

Helpful Report

Posted 5 years ago

“Good afternoon Wool Factory, I am a new customer, I placed two orders recently and have been very impressed with the wool itself, but your service, quick and reliable. The Rico Malange Wool which I ordered was very difficult to get and I was so happy to find your site. Thankyou.”

Helpful Report

Posted 5 years ago

“Finding the item on the webpage and ordering was very easy and delivery was great - would recommend them highly”

Helpful Report

Posted 5 years ago

“Brilliant wool knits well every time”

Helpful Report

Posted 5 years ago

“Once again, very quick service and good quality wools. Very efficient company. Thank you.”

Helpful Report

Posted 5 years ago

“Brilliant service and extremely helpful when I have contacted them by email. Very competitive prices and quick delivery to Spain. Would definitely shop with them again, thoroughly recommend.”

Helpful Report

Posted 5 years ago

“Grate service wool just what I wanted and it came quickly I would and have recommended wool factory to my friends”

Helpful Report

Posted 5 years ago

“It looks very like we are heading fir a quite winter so I am prepared to keep busy and was delighted to receive my parcel of wool from you. Looking forward to get started.. will let you know it goes.”

Helpful Report

Posted 5 years ago

“Beautiful yarn arrived very quickly. Excellent service!”

Helpful Report

Posted 5 years ago

“Speedy delivery. Unfortunately wool was not the right colour despite checking the shade number. It will therefore be used for another project.”

Helpful Report

Posted 5 years ago

“I am very happy to have found the service offered by the Wool Factory. Excellent prompt service and top quality wool and knitting needles at reasonable prices. Now visit the Wool Factory regularly and first choice. Margery Hopkins”

Helpful Report

Posted 5 years ago

The Wool Factory Ltd is rated 4.9 based on 9,196 reviews