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The Wool Factory Ltd Reviews

4.9 Rating 9,112 Reviews
97 %
of reviewers recommend The Wool Factory Ltd
4.9
Based on 9,112 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The Wool Factory Ltd Reviews
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Email:

sales@thewoolfactory.co.uk

Location:

The Wool Factory,
5 Market Place,
Alford
Lincolnshire
LN13 9DZ

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This yarn was a great price and arrived very quickly
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Posted 2 months ago
I find The Wool Factory suits my needs for all kinds of wool and shoping made easy. .Because I can't get to the shop it's easy to get my quality.shades, and the most important price of wool to make baby blankets. They remain efficient at all times, orders on time and packed so my wool can't be damaged in transit. I remain one Happy Customer. Thank you. Friends at the Wool Factory.
The Wool Factory Ltd 5 star review on 17th April 2025 The Wool Factory Ltd 5 star review on 17th April 2025
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Posted 2 months ago
Very happy with my purchases from the wool factory, everything was very well priced, cheaper than most actually, items arrived quickly and safely packaged. Would always shop here and would recommend other knitters and crochet people to shop here too. 5 star
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Posted 2 months ago
Quick delivery and great selection of wool
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Posted 2 months ago
Loads of choice and speed delivery, will certainly purchase more.
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Posted 2 months ago
Yes l am very happy with my purchase lovely wool.
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Posted 2 months ago
The yarn I have bought from you I am very pleased with I will be back for more
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Posted 2 months ago
Quick efficient service . The yarn I ordered Stylecratf special Aran is fantastic
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Posted 2 months ago
Wow!! Wonderful company. Ordered patterns and arrived very quickly. Been to the shop as well. Looks like I’m going to be a long customer 😊
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Posted 2 months ago
I have used The Wool Factory for years as they provide an excellent service. Their wool is very reasonably priced and good quality. There is a great variety of types and colours available. Delivery is quick. Any discrepancy is dealt with quickly and efficiently. Love them.
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Posted 2 months ago
The wool arrived on time and in good condition. I have used this wool before and it knits up beautifully.
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Posted 2 months ago
Wool just as i expected it to be
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Posted 2 months ago
Absolutely love ordering offline and going into the new shop in skegness the staff is great and there is just so much to choose from with all the different types of yarn and the offers are always coming would recommend the shop to anyone and everyone
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Posted 2 months ago
The Wool Factory were very efficient with my order and I am pleased with the quality of the the yarn I purchased (Stylecraft DK) which I am using to knit baby blankets. I would use them again.
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Posted 2 months ago
Always get a good service and prompt delivery
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Posted 2 months ago
Very pleased with my purchase and will buy again soon
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Posted 2 months ago
Excellent service! Lovely wool … I will return for more
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Posted 3 months ago
Love ordering from the wool factory . Quality items, easy to do and really prompt delivery. Thank you 😊
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Posted 3 months ago
Beautiful yarn for a great price and quick delivery, highly recommend :-)
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Posted 3 months ago
Ordering online was very easy and communication afterwards was great. Wool arrived promptly and exactly as expected.
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Posted 3 months ago
The Wool Factory Ltd is rated 4.9 based on 9,112 reviews