The Tax Refund Company Reviews

Name: The Tax Refund Company
Address: The Tax Refund Company Grosvenor House St. Thomas’s Place , ,, Stockport
Rating: 4.44

4.4 Rating 896 Reviews

89 %

of reviewers recommend The Tax Refund Company

Company Reviews

Metrics

4.4

Based on 896 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

Helpful Report

Posted 4 years ago

Hi Thank you for the great review! I'm happy to hear that we were so helpful to you through your time using us. Wishing you all the best for 2020! Kind regards, Mel

Posted 4 years ago

“I found the process very easy to follow and the staff were always helpful”

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Posted 4 years ago

Hi Sallyanne Thanks for the 5 stars! It's great to know that you found the process easy. Also happy to hear that you found our staff so helpful, too :) We always try our best by our clients and try to make things as simple and easy as possible. All the best for 2020! Kind regards, Mel

Posted 4 years ago

“Easy service”

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Posted 4 years ago

Hey Leanne! Thanks for your concise feedback, glad we could help :) Kind regards, Mel

Posted 4 years ago

“Kept me informed of each stage of the process .Thank you”

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Posted 4 years ago

Hey, thanks for your feedback. We pride ourselves on trying to keep our customers up to date in what can sometimes be a lengthy process. Great to hear that it's working! Kind regards, Mel

Posted 4 years ago

“Thank you for your help with tax rebate, money we did not realise we were entitled to.”

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Posted 4 years ago

Hey Jackie You're very welcome, there are millions of people who, like yourself, are not aware that they're due money back, spread the word! Kind regards, Mel

Posted 4 years ago

“Things were dealt with efficiently but you do take quite a large chunk of the money and I was never given a percentage figure for what you would take. More transparency around this would be better.”

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Posted 4 years ago

Hi Emma Thanks for the feedback. We try to keep things as transparent as possible - all our fees are laid out in our terms and conditions right at the beginning of the process. We do not work on any applications until the customer has agreed to them. We will look into this and see if we can make it even clearer. Kind regards, Mel

Posted 4 years ago

“Very quick responses and easy communication and sorted out quickly”

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Posted 4 years ago

Hi Peter Great to hear we've been so on the ball for you. Enjoy the refund. Kind regards, Mel

Posted 4 years ago

“Easy process”

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Posted 4 years ago

Great to hear you found the process so easy! Thanks for the kind review and the stars :) Kind regards, Mel

Posted 4 years ago

“Great to receive a tax refund...thanks for doing all the work to enable the refund.”

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Posted 4 years ago

So glad we could help you with your refund. Hope you enjoy it and thank you for using our service. Kind regards, Mel

Posted 4 years ago

“They did all the hard work for me, all I had to do was fill in a quick form. But, it did take quite a while and they did keep quite a lot in commission. All in all, I’m glad I did it and would recommend it to others.”

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Posted 4 years ago

Hey Hazel! Thank you for your recommendation. Really glad we could help you receive that refund back. Sorry it took longer than expected, often times there's a lot more going on behind the scenes than people can realise. The main thing is, we take care of it for you so all you have to do is sit back and wait for the money :) Kind regards, Mel

Posted 4 years ago

“Just left them to it and refund in post sometime later. I actually forgot about it then cheque arrived”

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Posted 4 years ago

I bet that was quite a happy surprise! Thanks for the feedback, that's exactly what we do! Try to make it as easy and painless as possible. Although it's not often that people completely forget about it xD Kind regards, Mel

Posted 4 years ago

“Thank you to your staff, who kept in contact and phone conversations my refund is now in my account. Having the facility to speak to a human is the most helpful asset to your company. Many thanks.”

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Posted 4 years ago

You're more than welcome! We try to keep as many communication channels open as possible for our customers to suit everyone's needs, fantastic to know it's appreciated. Kind regards, Mel

Posted 4 years ago

“I am happy for the work done. Excellent service”

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Posted 4 years ago

Hey Cynthia! We're happy to have done it for you, thanks for the excellent feedback! Kind regards, Mel

Posted 4 years ago

“Very pleasant, easy to understand verbal explanations. Communication could be better”

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Posted 4 years ago

“Thank you for helping me. I’ve got a refund never thought i would get some.”

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Posted 4 years ago

“I didn't know I was eligible for a refund, so was very pleased to receive mine. Quite a lengthy process but worth it in the end.”

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Posted 4 years ago

“They are very good at what they do, I got over £400.00!! Fantastic I was shocked that over £100 was removed in admin fee's but still I'm not complaining as I got a good lump some of almost £300 back. :-)”

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Posted 4 years ago

“The Tax Refund Company got me the tax I was owed, it was a simple, no nonsense process.”

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Posted 4 years ago

“Very straight forward process made easier with an easy to follow application form. Many thanks for your assistance in my tax refund application.”

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Posted 4 years ago

“Good result”

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Posted 4 years ago

The Tax Refund Company is rated 4.4 based on 896 reviews