The Tax Refund Company Reviews

Name: The Tax Refund Company
Address: The Tax Refund Company Grosvenor House St. Thomas’s Place , ,, Stockport
Rating: 4.44

4.4 Rating 896 Reviews

89 %

of reviewers recommend The Tax Refund Company

Company Reviews

Metrics

4.4

Based on 896 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Liked that The Tax Refund Company contacted me when they thought I might be suitable for a refund”

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Posted 3 years ago

“Really happy with process so far. Thanks for all your hard work”

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Posted 3 years ago

Hi Ian, Thanks for the great feedback. We always work hard to get tax refunds for our clients. Mel @ The Tax Refund Company.

Posted 3 years ago

“Good service, hopefully I should get some of my hard earned money back.”

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Posted 3 years ago

Thank you for your review and for applying with The Tax Refund Company :) It means a lot to us to know that you are happy with our service. We hope to be able to get back your hard earned cash soon! Take care! Mel, The Tax Refund Company.

Posted 3 years ago

“Its early days yet so let's hope they can get me something off HMRC”

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Posted 3 years ago

Hi Paul and thank you very much for taking the time to leave us your feedback. We hope we will be able to get your hard earned money back for you very soon! Take care! Mel, The Tax Refund Company

Posted 3 years ago

“Cheque received thank you, I would have liked a breakdown of the money refunded in contrast to the details provided when making the application.”

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Posted 4 years ago

Hi Alan, Thank you for taking the time to leave your feedback, we really do appreciate it. In terms of a breakdown of the refund amount, HMRC should have issued you with P800 forms which are calculations based on our claim. They usually send these a few weeks in advance of the repayment coming to you. You should be able to contact HMRC for a copy of these. Please do let us know if you have any problems and we will see what we can do to obtain a breakdown for you. Thanks again. Mel

Posted 3 years ago

“Hopefully getting back some of my hard earned money”

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Posted 4 years ago

Hi there, thanks for the review. We hope so too! Always good to get some money back from the taxman. Regards, Mel @ The Tax Refund Company

Posted 4 years ago

“Easy to do just waiting for an answer now”

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Posted 4 years ago

Hi there, thanks for applying with The Tax Refund Company. We will review your file in the next couple of days and get back to you with the outcome to see if we can claim back your tax. Regards, Mel @ The Tax Refund Company.

Posted 4 years ago

“Easy to do and very helpful.”

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Posted 4 years ago

Hi Rosalind, Thanks for posting your review. Glad to know it was easy, that's just how we want to make it to help you claim back your overpaid tax! Regards, Mel @ The Tax Refund Company.

Posted 4 years ago

“I havnt recieved any info as of yet but form was easy to fill in.maybe I will review again at later date”

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Posted 4 years ago

Thanks for your review. Once we have reviewed your application we will contact you back shortly to see if we can help you claim back your overpaid tax. Mel @ The Tax Refund Company

Posted 4 years ago

“They do all the work for you mo hassle or worry”

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Posted 4 years ago

Thanks for your feedback on our tax refund service - we aim to please! ;) Mel, The Tax Refund Company

Posted 4 years ago

“Efficient and as expected.”

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Posted 4 years ago

Hi! Thank you very much for taking the time to leave us your feedback. We are very pleased that you found our service efficient. That's what we aim for! Thanks again Mel

Posted 4 years ago

“Good service”

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Posted 4 years ago

Hi Jeremiah, Thank you very much for taking the time to leave us your review. We are very happy to have helped you get your hard earned money back! Thanks Mel

Posted 4 years ago

“I don’t really know what you’ve done for me as a company. I guess I was just too lazy to do it myself?!”

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Posted 4 years ago

“I was pleased by how quick the process was from start to finish however the amount I was told I would receive was different to the amount I actually received from HMRC. I would like some clarity as to why this is.”

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Posted 4 years ago

Thanks for the feedback, glad you were pleased with the service. Usually when amounts differ it’s when a refund is for a number of different tax years. HMRC send paperwork out for each individual year calculating each year’s refund separately but (this is where things can get confusing) they include the previous year’s refund too in a cumulative manner. This means that the refund due is the amount detailed on the paperwork for the final year only – rather than the amount stated on the paperwork for each tax year added together. Hope that all makes sense, if you need any more information, please don’t hesitate to contact us. Mel

Posted 4 years ago

“Got £120 back!”

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Posted 4 years ago

Hi Andrew, Thank you for leaving this review! We are so pleased that we managed to get your hard earned money back for you. We hope you enjoy spending your £120! Thanks Mel

Posted 4 years ago

“very good and would always reply to my e-mails”

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Posted 4 years ago

Hi Tina, Thanks for leaving this review. We really do appreciate your feedback! Enjoy your refund! Thanks Mel

Posted 4 years ago

“Took a while but all straight forward”

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Posted 4 years ago

Hi Amanda Thank you for taking the time to leave us your feedback. We are very happy that you found our service straightforward. That's what we aim for! Thanks again! Mel

Posted 4 years ago

“Simple service and good communication throughout.”

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Posted 4 years ago

Hi! Thank you for taking the time to leave us your review. We are really pleased that you found our service simple as we do pride ourselves on making our review process as accessible as possible. Thanks again! Mel

Posted 4 years ago

“..........”

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Posted 4 years ago

Hi Jonathan Thank you for taking the time to leave us this 4 star review. It is much appreciated. Thanks Mel

Posted 4 years ago

“very easy to apply hoping for a refund”

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Posted 4 years ago

Hi! Thank you so much for your review. Our service is really straightforward for our clients and we are pleased you agree! Fingers crossed we will get you your refund as soon as possible! Thanks again Mel

Posted 4 years ago

The Tax Refund Company is rated 4.4 based on 896 reviews