Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,297 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,297 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“12 out of 44 tiles arrived broken. every single corner on these was broken clean off, and 9 of them had the opposite corner broken clean off as well. none of the packaging was damaged - box was immaculate, covering film had no impacts. delivery/packing staff must have dropped the package from an extreme height, and continued to deliver it knowing the contents were destroyed.”

Helpful Report

Posted 7 years ago

Good Morning, Sincere apologies regarding this. I can assure you that your order did not leave our premises like this. Do you need replacements? Have you finished the job? Please call us on 020 8689 4187, so we can discuss further. Apologies and regards,

Posted 7 years ago

“good price on products, came on time with no delivery charge. product well packaged. will use this site again.”

Helpful Report

Posted 7 years ago

“Excellent service and product”

Helpful Report

Posted 7 years ago

“Good prices, Good delivery Great products.”

Helpful Report

Posted 7 years ago

“Excellent order response time; experience only marred by slight chip out of one of the (relatively expensive) corner quarry tiles.”

Helpful Report

Posted 7 years ago

“Ordered my grout at 12:30, it arrived at 11:30 the next day! Fantastic service from very nice guys on the phone. Thoroughly recommended!”

Helpful Report

Posted 7 years ago

“First class service First class delivery What a company”

Helpful Report

Posted 7 years ago

“Easy to order and fast delivery.”

Helpful Report

Posted 7 years ago

“excellent communication , fast delivery and very helpful”

Helpful Report

Posted 7 years ago

“Goods arrived the next day - excellent service”

Helpful Report

Posted 7 years ago

“Wide range of products. Good prices. Quick delivery.”

Helpful Report

Posted 7 years ago

“Only complaint, the phone system gets you stuck in a loop if not answered. Otherwise very happy with the product and service.”

Helpful Report

Posted 7 years ago

“Prompt delivery helpful delivery man.”

Helpful Report

Posted 7 years ago

“Quick delivery, very well packed (but unfortunately a couple of the tiles had corners chipped, obviously down to mishandling by couriers) not an issue i always order xtra, and would use the supplier again. Good communication.”

Helpful Report

Posted 7 years ago

“Good prices, fast delivery”

Helpful Report

Posted 7 years ago

“Ordered tiles, they arrived undamaged and have no problems to report. Very good service.”

Helpful Report

Posted 7 years ago

“The speed of delivery and quality of products. I would definitely order from The Tile Experience again. SR”

Helpful Report

Posted 7 years ago

“Good service. Fast delivery. Samples provided free with no charge for postage. Excellent.”

Helpful Report

Posted 7 years ago

“Very fast delivery and good quality product very pleased”

Helpful Report

Posted 7 years ago

“Excellent service again. Ordered late Saturday night tiles arrived Tuesday morning. Thanks.”

Helpful Report

Posted 7 years ago

Tile Experience is rated 4.8 based on 2,297 reviews