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Tile Experience Reviews

4.8 Rating 2,363 Reviews
94 %
of reviewers recommend Tile Experience
4.8
Based on 2,363 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

top class
Helpful Report
Posted 5 years ago
Great service slight delay for one item to be restocked but communication was excellent
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Posted 5 years ago
Website easy to use, all products I needed available. Prices competitive. Delivered promptly.
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Posted 5 years ago
Lovely product, quick delivery.
Helpful Report
Posted 5 years ago
My experience ordering from the Tile Experience is mixed. I chose them over other retailers as I wanted to finish a bit of grouting really fast and they offered next day delivery. The 2kg item arrived 4 days later which is not very impressive. I spent lots of my own time trying to contact the courier to make sure that the item was delivered on the 4th day. Tile Experience customer service was good, they agreed that the delivery service wasn't good enough and they gave me a refund on the £12 delivery cost. So good retailer but bad courier. I wouldn’t rely on them to deliver quickly.
Helpful Report
Posted 5 years ago
The tiles were even better than I had imagined as they were very beautiful and strong.
Helpful Report
Posted 5 years ago
Great service
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Posted 5 years ago
Amazing service and delivery. Highly recommend.
Helpful Report
Posted 5 years ago
They where well packed and arrived quickly Very happy Jim
Helpful Report
Posted 5 years ago
Tiles were perfect and as described. Fast delivery . Will shop here again . 5*****
Helpful Report
Posted 5 years ago
Wow! What a super supplier, thank you so much for getting the grout to us early, it saved the day. Will use you again. Regards
Helpful Report
Posted 5 years ago
Excellent service, rang me to let me know that a colour was not available and offered alternative advice. Great colours and good quality tiles. Our students will look forward to working with them. Creative arts tutor The grange centre for adults with learning disabilities
Helpful Report
Posted 5 years ago
Great company to deal with - the products I ordered arrived very quickly and they were very helpful when I called to get a delivery update. I would highly recommend
Helpful Report
Posted 5 years ago
Excellent customer service. Tiles ordered online recieved where slightly smaller than listed so additional needed. Online ordering defaulted to bulk postal charges for 2 tiles! Contacted customer service who promptly dispatched additional 2 tiles at a very respectable postal charge. Tiles recieved the next day.
Helpful Report
Posted 5 years ago
Fast delivery and good prices for the backer boards I purchased. Will use again now I’ve found them .
Helpful Report
Posted 5 years ago
Easy to order and quick delivery but the only downside was the company used to deliver goods as the guy was so rude.
Helpful Report
Posted 5 years ago
Great service, quick delivery and super value for money
Helpful Report
Posted 5 years ago
Great tiles. Quick delivery
Helpful Report
Posted 5 years ago
Great service and a good price
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Posted 5 years ago
Del on time tiles great all round good services thanks
Helpful Report
Posted 5 years ago
Tile Experience is rated 4.8 based on 2,363 reviews