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Tile Experience Reviews

4.8 Rating 2,361 Reviews
94 %
of reviewers recommend Tile Experience
4.8
Based on 2,361 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

Arrived quickly and on time postage is expensive for smaller orders.
Helpful Report
Posted 2 years ago
Unfortunately the it was out of Tile Experience and the courier had damaged my delivery so badly that I had to refuse it. I sent an email to Tile Experience notifying them of this. Within minutes they phoned me , they informed me it was too late to do a next day replacement delivery - I informed them I really needed it tomorrow as it would delay the job - they pulled out all the stops and the next morning it was delivered !! Would definitely use them again
Helpful Report
Posted 2 years ago
Super quick service. Tiles arrived in perfect condition.
Helpful Report
Posted 2 years ago
I only ordered one small item but I still received excellent service both on the phone and at the warehouse when I went to collect it. At the warehouse, four different people asked if I was being taken care of, and this was while they were all obviously doing other jobs. Top notch!
Helpful Report
Posted 2 years ago
Well wrapped. Good service.
Helpful Report
Posted 2 years ago
Easy ordering , quick delivery , well packaged
Helpful Report
Posted 2 years ago
Samples were delivered very quickly. Final order placed late evening. Overnight I changed my mind about the finish ie ordered Matt but wanted to change to Gloss. I phoned first thing and they changed the order while they were dispatching. Tiles arrived safely the following day. Very helpful and friendly service. Good quality tiles.
Helpful Report
Posted 2 years ago
I use my tiles for a craft project and I find ordering is very simple and delivery is always very quick. Excellent!
Helpful Report
Posted 2 years ago
I recently bought some Marmox boards from Tile Experience, they were lost in transit and immediately they sent out a second lot with no fuss, the boards are great just the job.
Helpful Report
Posted 2 years ago
Sample arrived quickly so was able to order and receive the tiles in super quick time. They were exactly as described, super quality and reasonably priced. Delivery was a good price too compared to some shops who wanted nearly as much as the tiles cost! Would definitely recommend. Many thanks
Helpful Report
Posted 2 years ago
All products arrived in god order.
Helpful Report
Posted 2 years ago
Ordered some samples which have yet to be used. On the face of it, quality seems comparable to others - swift delivery.
Helpful Report
Posted 2 years ago
The quarry tiles were of good quality and just what we wanted. Although there were 4 emails on the day we ordered, thanking us and about delivery, they arrived one morning without any notification. It didn't matter as we were in and all was fine.
Helpful Report
Posted 2 years ago
Perfect quality and communication.Fast delivery. Thank you
Helpful Report
Posted 2 years ago
Product arrived promptly but still in packaging
Helpful Report
Posted 2 years ago
Tiles were as described, well packaged & quick delivery -would recommend
Helpful Report
Posted 2 years ago
The supply of a free sample of tile is a great idea so you can check too see if it's a match for your job
Helpful Report
Posted 2 years ago
Searched everywhere for fireplace quarry tiles and found the ideal choice at Tile Experience. Slight hiccup with the delivery as a few of the tiles were broken - I suspect from being dropped by the courier - but quickly replaced by Tile Experience so 10 out of 10 for customer service. Thank you.
Helpful Report
Posted 2 years ago
Very good service and items arrived I good condition
Helpful Report
Posted 2 years ago
Tile Experience provided an excellent service which was most impressive - thank you.
Helpful Report
Posted 2 years ago
Tile Experience is rated 4.8 based on 2,361 reviews