Tile Experience Reviews

4.8 Rating 1,877 Reviews
95 %
of reviewers recommend Tile Experience
4.8
Based on 1,877 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Excellent service and speedy delivery
Helpful Report
Posted 3 months ago
Great price and next-day delivery. Also, Tile Experience was one of the only retailers selling Marmox 4mm backer board. Very happy to have dealt with them!!
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Posted 3 months ago
Excellent speedy service from these guys. The customer service is 5 star send them an email and you got your answer in 30minutes. Very helpful will be using again in the future
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Posted 4 months ago
Unfortunately the it was out of Tile Experience and the courier had damaged my delivery so badly that I had to refuse it. I sent an email to Tile Experience notifying them of this. Within minutes they phoned me , they informed me it was too late to do a next day replacement delivery - I informed them I really needed it tomorrow as it would delay the job - they pulled out all the stops and the next morning it was delivered !! Would definitely use them again
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Posted 4 months ago
Super quick service. Tiles arrived in perfect condition.
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Posted 4 months ago
I only ordered one small item but I still received excellent service both on the phone and at the warehouse when I went to collect it. At the warehouse, four different people asked if I was being taken care of, and this was while they were all obviously doing other jobs. Top notch!
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Posted 4 months ago
Well wrapped. Good service.
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Posted 4 months ago
Easy ordering , quick delivery , well packaged
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Posted 4 months ago
Samples were delivered very quickly. Final order placed late evening. Overnight I changed my mind about the finish ie ordered Matt but wanted to change to Gloss. I phoned first thing and they changed the order while they were dispatching. Tiles arrived safely the following day. Very helpful and friendly service. Good quality tiles.
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Posted 4 months ago
I use my tiles for a craft project and I find ordering is very simple and delivery is always very quick. Excellent!
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Posted 4 months ago
I recently bought some Marmox boards from Tile Experience, they were lost in transit and immediately they sent out a second lot with no fuss, the boards are great just the job.
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Posted 4 months ago
Sample arrived quickly so was able to order and receive the tiles in super quick time. They were exactly as described, super quality and reasonably priced. Delivery was a good price too compared to some shops who wanted nearly as much as the tiles cost! Would definitely recommend. Many thanks
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Posted 4 months ago
All products arrived in god order.
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Posted 4 months ago
Ordered some samples which have yet to be used. On the face of it, quality seems comparable to others - swift delivery.
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Posted 4 months ago
Perfect quality and communication.Fast delivery. Thank you
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Posted 4 months ago
Product arrived promptly but still in packaging
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Posted 4 months ago
Searched everywhere for fireplace quarry tiles and found the ideal choice at Tile Experience. Slight hiccup with the delivery as a few of the tiles were broken - I suspect from being dropped by the courier - but quickly replaced by Tile Experience so 10 out of 10 for customer service. Thank you.
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Posted 4 months ago
Very good service and items arrived I good condition
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Posted 5 months ago
Tile Experience provided an excellent service which was most impressive - thank you.
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Posted 5 months ago
Prompt postage, securely packaged.
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Posted 5 months ago
Tile Experience is rated 4.8 based on 1,877 reviews