Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, , 108 Beddington Lane , ,, London
Rating: 4.76

4.8 Rating 2,309 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,309 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very knowledgable and helpful customer service - thank you Jack for helping me sort out how many tiles I needed! Fast delivery. Lovely mosaic tile product can't wait to see them laid.”

Helpful Report

Posted 2 months ago

“Very easy to order FREE SAMPLE which arrived in 3 days. Excellent response to their website ordering system. Thank you”

Helpful Report

Posted 2 months ago

“Great service. Fast and efficient.”

Helpful Report

Posted 2 months ago

“Bought click and collect. And item was ready very quickly.”

Helpful Report

Posted 2 months ago

“Really happy with my order. Tiles arrived well packaged with only 5 out of 400 damaged (we've used them in area's where cuts were needed so minimised waste). My ONLY criticism is after email acknowledging my order I received no more communication, no delivery updates or tracking information. I do work from home, so not an issue as such but to know a day/timeframe is always useful.”

Helpful Report

Posted 2 months ago

“Superb. They had the tiles I wanted and, more importantly, they could ship the next day. I ordered 1 minute past noon, and gave them a call. Lee was superb to deal with on the phone. The shipment made the deadline, and I got full tracking information later that day. Delivery turned up, and was brought right into the hallway - carefully as the tiles were huge. Really happy with the whole process, and will definitely use again if I need more spare tiles.”

Helpful Report

Posted 2 months ago

“Did what you said you would”

Helpful Report

Posted 2 months ago

“Helpful staff and was able to order the quantity of tiles I needed not by the box. Would happily recomend to anyone.”

Helpful Report

Posted 2 months ago

“I am very happy with the overall support and speedy delivery.”

Helpful Report

Posted 2 months ago

“I wanted some Schluter tile trims which are not easy to get without paying a fair bit on postage. Since I live in Sutton, I can order and pick up the trims from Tile Experience, the staff was nice and I got them within a week.”

Helpful Report

Posted 3 months ago

“Received the sample promptly and once ordered what I needed arrived on time and beautifully wrapped so no damage.”

Helpful Report

Posted 3 months ago

“Spot on. Great service. Highly recommended.”

Helpful Report

Posted 3 months ago

“Sample tile as expected”

Helpful Report

Posted 3 months ago

“Great service from start to finish with an easy ordering process online. Highly recommended to all.”

Helpful Report

Posted 3 months ago

“Truly amazing experience. Cheapest place and delivery was spot on.”

Helpful Report

Posted 3 months ago

“Top Notch service. Reasonably priced, really quick to send out and packaging was phenomenal. Ordering online can be hit and miss but this company delivers. Really appreciate the service.”

Helpful Report

Posted 3 months ago

“Very easy experience and exactly what I needed. Will definitely use Tile Experience for everything I need. The only negative was the waiting around for sometime upon collection. When you get confirmation that the order is ready, it is not actually ready and waiting, its still in the racks in the depth of the warehouse, we'll mine was and I had a long wait when time is precious.”

Helpful Report

Posted 3 months ago

“Great product, well packaged and very quick delivery!”

Helpful Report

Posted 3 months ago

“Excellent customer care with attention”

Helpful Report

Posted 3 months ago

“...........”

Helpful Report

Posted 3 months ago

Tile Experience is rated 4.8 based on 2,309 reviews