Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 1,000 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 1,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivered to the spot I wanted. Thank you.”

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Posted 2 years ago

Thank you for taking the time to leave a review Ron, glad you're happy with your order!

Posted 1 year ago

“Great company. Fast delivery and the gravel is beautiful”

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Posted 2 years ago

Thank you for taking the time to leave a review Carl!

Posted 1 year ago

“Kept informed and great product.”

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Posted 2 years ago

Thank you for the 5-star review Barbara!

Posted 1 year ago

“A totally seamless process from ordering to fast delivery with good communication throughout. An excellent company to buy from ay highly competitive prices, I recommend this company 100%”

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Posted 2 years ago

WOW thank you Robert for such a lovely review! 😃 It's great to hear you were happy with everything from start to finish!!

Posted 1 year ago

“Great Service, quick efficient and they look few great. Would highly recommend”

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Posted 2 years ago

Thank you for the 5-star review Shelley!

Posted 1 year ago

“Impressed with the product and delivered exactly when advised, so would definitely recommend and use again.”

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Posted 2 years ago

Thanks for the great feedback, we look forward to receiving any future orders from yourself!

Posted 1 year ago

“I absolutely love my Scottish Pebbles & delivery was as I instructed.....perfect thank you so much .”

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Posted 2 years ago

Thank you Jillian for taking the time to leave us a 5-star review!

Posted 1 year ago

“Really impressed. They came a day after they said but the tracking page updated advising there was a truck issue, so couldn’t be helped. The delivery driver was courteous, and did a great demonstration for a little boy of the truck. Stones are just what we were wanting too. Al good condition, will be coming back if we need more and happy to recommend.”

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Posted 2 years ago

Thank you firstly for taking the time to leave us a lovely 5-star review and also thank you for your patience in waiting an extra day for your delivery due to vehicle issues at the depot. I will certainly pass on your feedback to get back to the driver 🙂

Posted 1 year ago

“Excellent service, communication & delivery. All round easy process. Would recommend.”

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Posted 2 years ago

Thank you for taking the time to leave us a review!

Posted 1 year ago

“Excellent customer service with great products”

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Posted 2 years ago

Thank you for the review Stuart!

Posted 1 year ago

“Great website, easy to use with clear guidance and descriptions. Great value for money as well.”

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Posted 2 years ago

Thanks for the fab feedback Matthew! We look forward to receiving any future orders from yourself! 🙂

Posted 1 year ago

“Ordered online ...no problems delivered on time .will use again.”

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Posted 2 years ago

Glad you were happy with everything Colin!

Posted 1 year ago

“Extremely happy with our purchase from the Stone & Garden company. Jacqui was a pleasure to deal with and resolved my delivery query very efficiently and our refund was paid promptly even though it was a bank holiday weekend! We will definitely order again. Thank you.”

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Posted 2 years ago

Thanks Emma for taking the time to leave us a 5-star review, I'm grateful for your kind words about me! 🙂

Posted 1 year ago

“Web site was easy to use ,the stone was quite a bit cheaper than my local builders merchants and is beautiful....”

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Posted 2 years ago

Thank you Brian for taking the time to leave us a 5-star company & product review! I'm really glad you're happy with the Alpine Blue!

Posted 1 year ago

“Very easy company to deal with and excellent service”

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Posted 2 years ago

Thank you for taking the time to leave a review Trina

Posted 1 year ago

“Very good, exactly the colour I wanted. Would definitely use again.”

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Posted 2 years ago

Thanks for the 5-star review Daniel!

Posted 1 year ago

“Good price compared to many well known brands. Good choice of delivery options. Only disappointed for me was there was a fait amount of sand within the gravel I had ordered which spoilt the look of the stones. Also never got a 2 hour time slot on the day, so had no idea when the item was arriving that day.”

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Posted 2 years ago

Thank you for taking the time to leave a honest review Helen. I'll feedback about the grit level within the bulk bag you received and apologies the delivery depot didn't send the 2hr estimated delivery slot for you!

Posted 1 year ago

“Would not order or recommend to anybody. When delivered to my house the driver left it in the middle if the path because he hadn't got the right equipment to move it. A pram or wheelchair would have had to go in the road which is not ideal. The lady I spoke to said it was kerb side drop off which I understand but not to block a pavement”

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Posted 2 years ago

Hi Marie, Really sorry you had a negative experience with the delivery depot, your feedback was passed onto them at the time when we spoke on the phone. We appreciate the time you took to leave a review as we welcome positive and negative feedback.

Posted 1 year ago

“Quick and Easy to order, delivered on the day that was provided. No problems at all :)”

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Posted 2 years ago

Thank you for taking the time to leave us a review! 🙂

Posted 1 year ago

“Excellent customer service! Item as described. My message on order was picked up straight away and acknowledged. Fantastic communication right up to delivery. Delivery driver very friendly. So good we ended getting another order 2 weeks later. Highly recommend.”

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Posted 2 years ago

Hi Tracey! Thank you for taking the time to leave us a lovely review! Super happy you liked your order and everything went smoothly with delivery! 🙂

Posted 1 year ago

Stone & Garden Direct is rated 4.6 based on 1,000 reviews