Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 1,000 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 1,000 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service well done”

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Posted 1 year ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review Andrew! 😊

Posted 1 year ago

“Made 2 purchases over a 2 year period. Excellent service and communication around thr order and delivery. Lots of choice for delivery times amd able to request where the stones are left.”

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Posted 1 year ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review Christine! We look forward to receiving your 3rd order when you're ready! 😊

Posted 1 year ago

“Hi delivered on time and put were requested thank you 😊”

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Posted 1 year ago

Sorry for the delay in but thank you for taking the time to leave us a 5-star review! 😊

Posted 1 year ago

“Perfect:) delivered on time and product was as we expected. Driveway looks great”

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Posted 1 year ago

Thanks for taking the time to leave us a 5 star review!

Posted 1 year ago

“Delivery date was not kept to which meant that I wasted an entire afternoon, then the revised delivery date of the following day didn’t show up on two of the following times given and finally arrived end of the day Another day wasted, therefore i don’t have anything good to say when you are using a delivery company that lies or just can’t be bothered”

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Posted 1 year ago

Hi Leon, Thank you for taking the time to leave a review; we welcome feedback whether it be negative or positive. I've already raised your feedback to Hastings who will pass this onto the delivery depot for you regarding your delivery. Apologies for this once again but we hope that you are happy with the product ordered! Thanks, Jacqui

Posted 1 year ago

“I ordered some stones and then had to amend the delivery date, which the company did without hesitation. I received the stones on the day as promised. I cannot fault the service.”

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Posted 1 year ago

Thank you for the lovely 5 star review, glad we could help with your delivery date amendment!

Posted 1 year ago

“very good to deal with recomended”

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Posted 1 year ago

Thank you for the 5 star review Louis

Posted 1 year ago

“The delivery was on the day we were told and put exactly where we wanted it in relation to it being unloaded. Would definitely use this company again .”

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Posted 1 year ago

Thanks Neil for the review, we look forward to receiving any future orders from you! 😃

Posted 1 year ago

“An absolute pleasure to deal with from ordering to delivery.Delivery was a spot on,very professional and polite .I would have no hesitation in recommending your company whatsoever”

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Posted 1 year ago

Great to hear Paul, we're glad when customers are 100% satisfied with their orders & deilvery!

Posted 1 year ago

“Great price easier to order”

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Posted 1 year ago

Thanks for the positive review James!

Posted 1 year ago

“Great service, kept up to date with delivery details. Reasonable price and stones are great.”

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Posted 1 year ago

Thank you for the 5 star review Jenny!

Posted 1 year ago

“I had to phone before making my first order. The person I spoke to was really friendly and informative. The delivery arrived quickly and the ordering process was very easy. Communication on the day of the delivery was excellent. We then had to order a second batch and they arrived a day early. The delivery driver was also great - jolly and also careful to ensure the driveway was easy to access alongside the bags.. The pebbles are absolutely beautiful and excellent value for money. I'd definitely use the company again. Thank you!”

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Posted 1 year ago

Thank you for taking the time to leave such a great review about your order! We love being able to help on the phone and answer any questions before you commit to a big bag of gravel! 😃 The 5 stars are definitely appreciated!

Posted 1 year ago

“Excellent service and product, quick and efficient the delivery driver was lovely! Kept up to date every step of the way, cannot fault this company will definitely use again”

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Posted 1 year ago

Great to hear everything went well for you! Looking forward to receiving any orders in the future!

Posted 1 year ago

“Excellent Service & Product.”

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Posted 1 year ago

Thank you for the 5 star review

Posted 1 year ago

“Appalling website makes it impossible to place an order!”

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Posted 2 years ago

We're sorry you were having issues with our website a couple of days ago. Please do email us on sales@stoneandgarden.co with the problems you were having so IT can look into this for us! Thanks, Jacqui

Posted 1 year ago

“Goods came on time as ordered. No complaints”

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Posted 2 years ago

Great to hear Kathleen! Thank you for taking the time to leave a review!

Posted 1 year ago

“Very easy-to-use website. A good product too. The driver was very helpful about making contact and putting it in a convenient spot for us.”

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Posted 2 years ago

Thank you for the 5 star review Robert, glad you were happy with everything!

Posted 1 year ago

“Quick reliable delivery. Stones look as advertised.”

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Posted 2 years ago

Thank you for the 5 star review Alan!

Posted 1 year ago

“Cannot improve on an already excellent service. Thankyou”

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Posted 2 years ago

What a lovely thing to say Christopher! Thank you! You know where to come for any future orders! 😃

Posted 1 year ago

“We purchased Cotswold 10mm stoned to create a seating area in our garden, they are a lovely colour and arrived exactly when we were told they would. The delivery driver was really helpful and placed the 850kg bags exactly where we needed them.”

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Posted 2 years ago

Thank you for taking the time to leave us a review, we appreciate the 5 stars! 😃

Posted 1 year ago

Stone & Garden Direct is rated 4.6 based on 1,000 reviews