Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 993 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stone quality and amount for the price is fantastic, we brought the polar white stone in a bulk bag and it was the cheapest we could find and the quality of the stone is faultless, we did have an issue with delivery not stone and gardens fault but down to the haulage company the stone and garden customer service was polite and as helpful as they could be under the circumstances i would recommend they try and find someone else as i have seen they had a few issues in the past with delivery i wouldn't mind paying a bit more for postage with the reassurance i would get it on the day i choose and not the haulage company deciding when they can do it. On i brighter note i will use the stone and garden company again as i said the quality is great and the price even better many thanks stone and garden i will post pics on Facebook when we get back from holiday.”

Helpful Report

Posted 7 years ago

Good morning Mr Rook Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Polar White you received. We have spoken to our delivery company and we are working hard alongside each other to reduce the risk of this happen in the future. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 7 years ago

“The goods were ordered Tuesday to be delivered Thursday. Received a phone call to say they would not be delivered until Friday but I would have my delivery charge refunded. The goods actually arrived the following Tuesday and I am still awaiting the refund of my delivery charge.”

Helpful Report

Posted 7 years ago

Good morning Mr Murdoch Thank you for your feedback. All feedback is important to us and is taken on board to make our service a better service. Apologies for any inconvenience this may have caused. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Nice service in the phone delivered when they said they would and goods exactly as I ordered. Thanks.”

Helpful Report

Posted 7 years ago

Thank you Mr Ling for writing a positive review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Great quality stone, a great price and fast delivery.”

Helpful Report

Posted 7 years ago

Thank you Mr Fulton for writing this good review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Goods we're delivered promptly, excellent quality. Thanks”

Helpful Report

Posted 7 years ago

Thank you Mr Dean for writing this review about The Stone and Garden Company. We greatly appreciate this positive feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Excellent product competitively priced arrived when planned very pleased, thank you.”

Helpful Report

Posted 7 years ago

Good morning Mr Todd Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the product you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Stone chippings were competitively priced and arrived promptly. Phone enquiries and delivery man really helpful. Altogether a very good service and would definitely use again.”

Helpful Report

Posted 7 years ago

Thank you Mrs Smith for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Good service”

Helpful Report

Posted 7 years ago

Good afternoon We appreciate that you have taken time out of your day to write us a good review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 7 years ago

“The driver of the lorry was very obliging and helpful. The slate looks absolutely fabulous on my front garden.”

Helpful Report

Posted 7 years ago

Good afternoon Catherine Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the slate you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Trouble free transaction and delivery”

Helpful Report

Posted 7 years ago

Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Ordered black ice chippings and they are excellent, I was a bit concerned when they arrived as they are unwashed but once they were down and by luck a small rain shower soon cleaned them up and showed the great colours of black, grey and white. They were delivered at a time that suited me. I would highly recommend these and the Garden Company. Great service!”

Helpful Report

Posted 7 years ago

Good afternoon Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Black Ice you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Product was great, delivery was exactly when they said, price was very competitive, excellent service all round.”

Helpful Report

Posted 7 years ago

Good afternoon Margaret Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Great quality of product at competitive prices and that's why I chose to buy from the stone and garden company. Very satisfied and will buy again from them.”

Helpful Report

Posted 7 years ago

Good afternoon Mr Dove. Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Waited in all day for delivery which did not turn up. I had to phone the haulage company myself to be told that the driver had run out of driving hours. Promised the next day delivery between 11 and 1 and had to wait until 2.15”

Helpful Report

Posted 7 years ago

Good afternoon Thank you for your feedback. All feedback is important to us and is taken on board to make our service a better service. Apologies for any inconvenience this may have caused. I have spoken to our delivery company and we are working hard alongside each other to reduce the risk of this happen in the future. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Reliable fast service, helpful delivery driver. Would recommend this company.”

Helpful Report

Posted 7 years ago

“I have had two individual deliveries of 40mm plum slate (bulk bags). Both orders arrived next day on time. The quality of the product was good throughout the full load of each bulk bag. Great service and price. Will use again.”

Helpful Report

Posted 7 years ago

Mr Stokes Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Plum Slate you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Really good courier service left in place as requested. Product good but dove grey limestone actually more of a white”

Helpful Report

Posted 7 years ago

“Competitive prices, good quality and delivered right on time. What more could you ask?!”

Helpful Report

Posted 7 years ago

Thank you Mr Hughes for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Product as stated. Delivery on time and well packaged. Nothing to complain about at all. Would purchase from this party again.”

Helpful Report

Posted 7 years ago

Thank you Mr Ellis for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 7 years ago

“Very smooth process, received my gravel on the date specified. Excellent communication - Was contacted twice before delivery. Will be shopping here again in the future.”

Helpful Report

Posted 7 years ago

Mr Bainbridge Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 7 years ago

Stone & Garden Direct is rated 4.6 based on 993 reviews