Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.61

4.6 Rating 1,002 Reviews

90 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product was great, delivery was exactly when they said, price was very competitive, excellent service all round.”

Helpful Report

Posted 8 years ago

Good afternoon Margaret Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Great quality of product at competitive prices and that's why I chose to buy from the stone and garden company. Very satisfied and will buy again from them.”

Helpful Report

Posted 8 years ago

Good afternoon Mr Dove. Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Waited in all day for delivery which did not turn up. I had to phone the haulage company myself to be told that the driver had run out of driving hours. Promised the next day delivery between 11 and 1 and had to wait until 2.15”

Helpful Report

Posted 8 years ago

Good afternoon Thank you for your feedback. All feedback is important to us and is taken on board to make our service a better service. Apologies for any inconvenience this may have caused. I have spoken to our delivery company and we are working hard alongside each other to reduce the risk of this happen in the future. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Reliable fast service, helpful delivery driver. Would recommend this company.”

Helpful Report

Posted 8 years ago

Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 8 years ago

“I have had two individual deliveries of 40mm plum slate (bulk bags). Both orders arrived next day on time. The quality of the product was good throughout the full load of each bulk bag. Great service and price. Will use again.”

Helpful Report

Posted 8 years ago

Mr Stokes Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Plum Slate you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Really good courier service left in place as requested. Product good but dove grey limestone actually more of a white”

Helpful Report

Posted 8 years ago

“Competitive prices, good quality and delivered right on time. What more could you ask?!”

Helpful Report

Posted 8 years ago

Thank you Mr Hughes for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Product as stated. Delivery on time and well packaged. Nothing to complain about at all. Would purchase from this party again.”

Helpful Report

Posted 8 years ago

Thank you Mr Ellis for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Very smooth process, received my gravel on the date specified. Excellent communication - Was contacted twice before delivery. Will be shopping here again in the future.”

Helpful Report

Posted 8 years ago

Mr Bainbridge Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Great service was provided with regular updates and delivery was made quickly within 2 days. The stones were even taken to the place I required them. Will definitely use again.”

Helpful Report

Posted 8 years ago

Good afternoon Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Extremely good service and a helpful delivery driver who went out of his way to assist. Could not fault”

Helpful Report

Posted 8 years ago

“Very pleased with my purchase of 2 8kg bags of blue slate for front garden project. Helpful staff when you call. Easy to order online. Professional, ontime, friendly delivery company. Slate looks great with many positive comments from neighbours. ✅ 😊”

Helpful Report

Posted 8 years ago

Good afternoon Jocelyn, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Blue Slate you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Paid for delivery before 12 but didn't turn up until 4. The haulage company they use are absolutely shocking!! That said the girls on the phone at stone and garden dealt with it very well, some of the best customer service I have ever come across to deal with a problem that was not their fault”

Helpful Report

Posted 8 years ago

Thank you Mr Baillon for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Delivered on time, and placed the bulk bags just where I wanted. The quality of the slate was excellent.”

Helpful Report

Posted 8 years ago

“easy to order and fast delivery no issues, would use again”

Stone & Garden Direct 5 star review on 3rd May 2017

Helpful Report

Posted 8 years ago

Thank you Mrs Samson for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Very happy with slate and delivery instruction where done . Great work”

Helpful Report

Posted 8 years ago

Thank you Mr Baxter for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 8 years ago

“I purchased some garden stones, the website was very easy to use as was the ordering. The delivery cost was very reasonable and my order was delivered within 3 days”

Helpful Report

Posted 8 years ago

Thank you Mrs Spiers for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Many thanks, ordered 20 bags of 40mm slate chippings for my garden, really pleased, look absolutely fab in my garden. Slight problem with delay in delivery as the delivery lorry broke down but got them the following morning, really helpful delivery guy. Would definitely recommend you. Thank you.”

Helpful Report

Posted 8 years ago

Good afternoon, Thank you for writing this review about The Stone and Garden Company. We greatly appreciate this feedback and if there is anything we can do for you in the future just let us know. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Swift and smooth delivery Everything as expected”

Helpful Report

Posted 8 years ago

Good afternoon, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the service you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Great price .very helpful driver stress free delivery very happy already recommended to my family and friends”

Helpful Report

Posted 8 years ago

Good afternoon Susan Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the products you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 8 years ago

Stone & Garden Direct is rated 4.6 based on 1,002 reviews