Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.62

4.6 Rating 993 Reviews

91 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

Write Your review

Tell us how Stone & Garden Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery great product and the delivery driver was very cheerful and helpful”

Helpful Report

Posted 8 years ago

Stephen, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Very helpful & fast delivery, thanks”

Helpful Report

Posted 8 years ago

Adele, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Good quality compost, delivered promptly and as specified.”

Helpful Report

Posted 8 years ago

Mr Brown, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Very good quality soil thanks”

Helpful Report

Posted 8 years ago

Agnieszka, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“excellent communication skills all round. Phone calls clear and good natures. Excellent service.”

Helpful Report

Posted 8 years ago

Mary, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Excellent people to deal with - very helpful”

Helpful Report

Posted 8 years ago

John, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“We only ordered sand, but it had to be delivered to an awkward spot in a park. S&G's delivery driver was extremely helpful, even helping us to dismantle a fence section to trolley the sand where it needed to go. Saved me two hours of shifting it by wheelbarrow!”

Helpful Report

Posted 8 years ago

Paul, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Delivery on time placed bulk bag where we asked garden looks really good now Thank you”

Helpful Report

Posted 8 years ago

Carol, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Having had plum slate from someone else which was grey, we are pleased with the colour of yours. Delivery was very quick and the price was good.”

Helpful Report

Posted 8 years ago

Colin, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Professional, helpful and polite, a pleasure to deal with, which I will do again in the future.”

Helpful Report

Posted 8 years ago

David, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Excellent service”

Helpful Report

Posted 8 years ago

Linda, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Staff very friendly and helpful, and will shop there again”

Helpful Report

Posted 8 years ago

Keith, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Ordered the red granite excellent quality stones came in two days excellent service Thankyou very much from me and my wife.”

Helpful Report

Posted 8 years ago

Mark, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Great service, swift delivery, high quality product - all the things you need!”

Helpful Report

Posted 8 years ago

Matthew, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Quick, efficient delivery of the stones I ordered, which I must admit, look great”

Helpful Report

Posted 8 years ago

Darren, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Brilliant service & brilliant quality . Recommend to anybody”

Helpful Report

Posted 8 years ago

Hi Josh, we appreciate that you have taken time out of your day to write us a review. If we can ever be of any help in the future then please let us know. Thank You Kind regards, The Stone and Garden Company

Posted 8 years ago

“Brilliant service, friendly and helpful delivery drivers and love the yorkshire cream gravel we bought. It looks stunning in our garden.”

Helpful Report

Posted 8 years ago

Hi Gemma, thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Yorkshire Cream you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Disappointing that they can't communicate with customers and won't help when things go wrong. Don't use this company as they aren't very friendly over the phone.”

Helpful Report

Posted 8 years ago

Hi, Firstly thank you for the review as every review helps us to improve our customer service. If you would like me to look into this further please do get in touch and i can investigate this issue for you. Kind Regards

Posted 8 years ago

“Poor company that doesn't care about the customer journey. No communication with customers and blame staff and new processes for getting things wrong. Be aware - don't use this company, you will regret it.”

Helpful Report

Posted 8 years ago

Hi, Thank you for your feedback. All feedback is important to us and is taken on board to make our service a better service. Apologies for any inconvenience this may have caused. I have spoken to our delivery company and we are working hard alongside each other to reduce the risk of this happen in the future. Kind regards, The Stone and Garden Company

Posted 8 years ago

“Absolutely love my slate, so hard to tell when buying online but they were an absolute bargain and look like they cost so much more. Fabulous service and delivery also, 10/10 :)”

Helpful Report

Posted 9 years ago

Thank you for writing such a positive review of The Stone and Garden Company. We are glad that you were happy with the Slate you received. If there is ever anything we can do for you then just give us a call. Kind regards, The Stone and Garden Company

Posted 9 years ago

Stone & Garden Direct is rated 4.6 based on 993 reviews