Stone & Garden Direct Reviews

Name: Stone & Garden Direct
Address: Altico Garden Products Ltd, Holme Wood Lane, Armthorpe, Doncaster
Rating: 4.61

4.6 Rating 1,004 Reviews

90 %

of reviewers recommend Stone & Garden Direct

4.6

Based on 1,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01302354500

Email:

sales@stoneandgardendirect.com

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Stone & Garden Direct 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hard to find fault, especially as I couldn't contact the company on the day. They delivered very intuitively and on the day planned. Happy with the quality of the product! I may indeed be coming back to this company”

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Posted 1 year ago

“Great quality, quick free delivery. Very happy.”

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Posted 1 year ago

“Excellent quality stone, the Delivery driver was extremely helpful and put the pallet where I requested it so would come back to order more”

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Posted 1 year ago

“Competitively priced, easy to order and delivered on the day requested.”

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Posted 1 year ago

“Great service from start to finish”

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Posted 1 year ago

“Great service,lovely stones Thank you”

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Posted 1 year ago

“Easy to order fair price and on time delivery. Pleased with order.”

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Posted 1 year ago

“prompt delivery and quality”

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Posted 1 year ago

“Arrived a day early without notification but suited us well”

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Posted 1 year ago

“Took me some time to select which stones I was using in my rockery, I’m glad I chose The Stone and Garden Company, everything went perfectly, I can certainly recommend them!!”

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Posted 1 year ago

Thank you for the lovely review David! The rockery pieces look FAB!

Posted 1 year ago

“Fabulous product and great service from the start to the finish of the process. Thank you.”

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Posted 1 year ago

Amazing feedback to hear Lisa, thank you for taking the time to leave a review!

Posted 1 year ago

“I've ordered twice now both times I've had a great service. Ordering was quick simple and easy. Delivery guys are friendly and polite. I would will recommend”

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Posted 1 year ago

Thanks for any future recommendation to friends & family Stuart!

Posted 1 year ago

“I was a little dubious after reading the reviews but arrived on the specified day, driver was great and stones good quality. Spoke to someone in the office who was also really helpful and happy to help me with an update on the order. I went for the black basalt and it’s more grey than black but black when wet. Wouldn’t hesitate to order from them again though.”

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Posted 1 year ago

I'm really pleased you made an informed decision to place an order and you were happy with our customer service! Black Basalt is definitely the darkest natural chipping you can get UK wide. We appreciate the feedback Rachel.

Posted 1 year ago

“Excellent quality and service. Very quick and the delivery driver was great- very helpful and friendly. I ordered the same product prior to buying these and they were £80 more expensive for the exactly the same items. This is the second time i have ordered from this company and i will continue to do so.”

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Posted 1 year ago

Thanks Debbie for taking the time to leave your feedback, really glad you're happy with everything!

Posted 1 year ago

“Excellent service and the delivery driver was very helpful and pleasant.”

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Posted 1 year ago

Thanks for taking the time to leave a 5-star review!

Posted 1 year ago

“Would recommend this company promt delivery good service.”

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Posted 1 year ago

Glad you were happy with everything Samantha!

Posted 1 year ago

“First rate service and outstanding product - would recommend without reservation”

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Posted 2 years ago

What lovely feedback, thank you Simon!

Posted 1 year ago

“Delivery was a day later than anticipated but still only took 3 days to arrive. We weren’t in any need to have the delivery on a specific day but I have no doubt if we were these guys would have done their most to ensure we received it when needed.”

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Posted 2 years ago

Sorry for the slight delay on the depot's part for delivering your order Camille, we really appreciate the 5 stars!

Posted 1 year ago

“From order to delivery, everything excellent. This product was £70.00 cheaper than local supplier which was great. But communication was spot on .Would have no hesitation in using The stone garden company again.”

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Posted 2 years ago

Really pleased you were happy with everything Russell, thanks for the great review!

Posted 1 year ago

“everything went as it stated before we ordered”

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Posted 2 years ago

Glad to hear everything went well with delivery etc!

Posted 1 year ago

Stone & Garden Direct is rated 4.6 based on 1,004 reviews