The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 955 Reviews

98 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 955 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Received the rug within a few days of ordering. Very pleased with the rug and good service, thank you.”

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“Great service - thank you!”

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“Excellent service, I’m delighted with my new rug. From phone call to see if the rug I wanted was in stock to arrival a few days later. Spot on! I would rate this 5 star but the box doesn’t work......”

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“Beautiful rug, heavy weight, have ordered another.”

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“Great service and a great very reasonably priced ru. Thank you.”

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“Yes very pleased with the rug we purchased from rug warehouse, hope I spell this right, Gian was very helpful and contacted us when he said he would regarding despatch and delivery of rug. Well done all at Rug Warehouse”

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“Excellent quality and great value for money.”

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“Quick and excellent service, thank you”

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“Very pleased and would use this company again, ordered and arrived in 2 days, and were kept fully informed of order. Great Service.”

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“Very quick service, good quality rug purchased.”

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“Good quality rug delivered very promptly.”

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“Ordered a lovely carpet from The Rugs Warehouse. The delivery was quick. Looks even better than on the picture. Would happily use them again.”

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“Quick delivery, well packaged, lovely rug”

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“Fantastic choice of rugs available, brilliant customer service and fast delivery”

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“Excellent”

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“Good service and product”

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“As a first-time buyer, was slightly concerned when we ordered from the website, but had no need. The rug is a quality product, it was delivered on time with excellent packaging, the size and design were exactly as expected. and it looks great. Very pleased with it and would not hesitate to reorder when the need arises.”

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“The Rugs Warehouse online ordering process was simple and straight forward to use and our rug arrived within a few days. We are delighted with the quality of the rug and its colour is an excellent match to the images on the website. I would definitely use The Rugs Warehouse again.”

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“good quality rug/great price/ prompt delivery well wrapped/very pleased/thank you”

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“On this occasion everything went very well. Rug was ordered and delivered as promised. Unfortunately I tried ordering a rug earlier in the year and waited a long time before being told it was out of stock.”

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The Rugs Warehouse is rated 4.9 based on 955 reviews