The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 952 Reviews

98 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 952 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“despite a delay in delivery the communication and response from the company was excellent I would recommend them”

Helpful Report

“Just received my second rug from The Rugs Warehouse and am, once again, very pleased with the it. Also pleased with how it was packed etc. It was exactly as advertised on the website and my order was dealt with swiftly, and pleasantly. I would not hesitate to recommend The Rug Wrehouse to friends.”

Helpful Report

“The product was higher quality than envisaged. As a special order during the Covid 19 period it did take extra time to receive, noting it was manufactured in India and shipped to the UK.”

Helpful Report

“Very please with the two rugs we bought, they were well packaged and delivered as arranged. Good customer service kept us informed of a potential delay on one of the rugs due to the 'current situation' but all's well… the rugs are down and look great. Phil. Lancs”

Helpful Report

“Excellent product. Very happy and would recommend this Company if you want to buy a new rug.”

Helpful Report

“Beautiful rug, just as seen in photo before I ordered, it is expensive but you get what you pay for quality.”

Helpful Report

“It was a bit scary choosing a large rug online without seeing it in person, but so pleased I did. I searched far and wide and this was by far the best rug of any I've seen online - absolutely love it. Arrived quickly and the quality is excellent.”

Helpful Report

“very efficient service and good quality, attractive product”

Helpful Report

“Very pleased, excellent quality and excellent customer service, fantastic value for money.”

Helpful Report

“Great selection of rugs. Very easy and swift delivery. The quality of the rug is first class. Many thanks.”

Helpful Report

“Beautiful well made rug. Exactly the colour and size I wanted!”

Helpful Report

“I was very pleased with The Rugs Warehouse communication. The rug was exactly what I was looking for and arrived very promptly. Particularly considering the delivery issues that most companies are experiencing currently.”

Helpful Report

“Lovely rug, good price. Customer service good. Would use again.”

Helpful Report

“Really good quality rug. Really happy with purchase. Very thick and soft.”

Helpful Report

“Very good quality rugs, good consumer service and speedy delivery. Have used on two separate occasions to buy three rugs and would definitely buy from again. Would highly recommend.”

Helpful Report

“Great rug at an excellent price. Delivery as stated.”

Helpful Report

“We were very pleased with our purchase: it was exactly as described, good quality and was delivered promptly. A great addition to our dining room.”

Helpful Report

“I am delighted with the quality of the rug and the speedy delivery.”

Helpful Report

“efficient, kept us informed, delivered when you said - good quality”

Helpful Report

“Beautiful high quality rug, well packaged and promptly delivered. Couldn't be happier with my purchase.”

Helpful Report

The Rugs Warehouse is rated 4.9 based on 952 reviews