The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 917 Reviews

98 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 917 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 25th January 2026

Anonymous

Anonymous // 01/01/2019

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“good quality rug/great price/ prompt delivery well wrapped/very pleased/thank you”

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“On this occasion everything went very well. Rug was ordered and delivered as promised. Unfortunately I tried ordering a rug earlier in the year and waited a long time before being told it was out of stock.”

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“Our order arrived within a couple of days. The colour and pattern were as expected, as seen on-line, and the mats look really lovely in our sitting and dining room. Very pleased with the efficient service and would recommend The Rugs Warehouse.”

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“Rug as described, quick service and reasonable price. Am very happy with the rug.”

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“Excellent service, beautiful rug. Absolutely delighted. Many thanks to The Rug Warehouse!”

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“Ordered a rug for our gall online . Very pleased with the quality snd price of this item. Very nice , thank you”

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“Very pleased with the speed of delivery and the quality of the rug.”

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“Easy to use web sight. Speedy delivery and well packed.A pleasure to do business with.”

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“Great customer service, delivered on time. The rug is very good quality and would definitely buy from them again.”

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“Lovely rug delivered on schedule. Definitely recommend Rugs Warehouse.”

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“Oh my goodness, just absolutely love my new rug, so much quality at affordable price and the craftsmanship very obvious. Will definitely recommend Rugs Warehouse to family and friends and would shop here again in a heartbeat.”

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“Before ordering, I was able to speak to a person on the phone (yes, a real person!) to check the item was in stock. I ordered that day (Friday), it was despatched immediately and I received it on Saturday! The rug is gorgeous, very large pure sheepskin, very high quality and at a sensible price. Will be shopping here again. Thank you!”

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“Very pleased with the rug and the service. A prompt delivery and well wrapped. Would buy again. Thank you.”

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“Very quick delivery service”

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“Rug good quality and as described. Delivered well wrapped but not overly packaged. Would buy from this company again.”

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“Looks very good”

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“Good Quality rug. No issues with the order. I would happily use them again”

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“Amazing service. Website easy to use. Plenty of choice. Delivery within expected timeframe. So pleased with my purchase and will happily order again.”

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“Very pleased with the service and the rug would recommend you to any one.”

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“Very good rug for the price. Excellent service and delivered in good time xxx”

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The Rugs Warehouse is rated 4.9 based on 917 reviews