The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 93,117 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 93,117 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

contact@thepihut.com

Location:

Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP
Cambridge
CB9 8QP

The Pi Hut 5 star review on 5th July 2025

Kyle W

Steven Y

The Pi Hut 5 star review on 28th June 2025

Philip J

The Pi Hut 5 star review on 27th June 2025

Daniel R

3056

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything fine, except that the hdmi port on my Pi W almost immediately snapped, which is fine, as I use it mostly with SSH, but wouldn’t be good if that wasn’t the case”

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Posted 3 years ago

“I paid for expedited shipping and have still not received my product. This option was recommended by your team and has taken too long already.”

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Posted 3 years ago

“SSD Base Enclosure for Argon ONE Cases Great idea, but suffers in the details. Hold down screw holes for the SSD push it too far into the enclosure meaning the SATA-USB cable won't fit. Spacers are too short for the height of my standard SSD. Easily fixed as I had longer ones in the draw. But sadly not Plug and Play As always can't fault the speed of delivery with PiHut.”

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Posted 3 years ago

“You guys are great, but in the post-Brexit landscape you really do need to register for IOSS in the EU.”

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Posted 3 years ago

“Had to wait for stock and then wasn't notified via email, which I had requested. Then the colour of the case I wanted wasn't available so had to choose alternate. Anyway, everything arrived quickly.”

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Posted 3 years ago

“Yes I had great experience shopping on The Pi Hut”

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Posted 3 years ago

“The service and website were fine! But the usb/audio jack adapter did not work. For £4 my expectations were not high. Maybe I should try the DACBerry 400S as a last resort before I throw the Raspberry Pi 400 into the skip.”

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Posted 3 years ago

“Why is there a shortage, for a UK based company, I would imagine, UK sourcing and manufacturing. This has Hugh ramifications on Industries, that have relied on you. I can use chipsets, however others have relied on your SoC to develope buisness's. Anyhow, you made something good, I hope things progress.”

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Posted 3 years ago

“I have used Pi Hut a lot of times either personally or through companies I do work for. Usually my experience is good to great but sadly not this last time. I ordered 4 small touch screens, received confirmation of the order, payment taken and that it had shipped. All good up until DHL delivered my order but only 2 screens instead of 4. I checked my emails, nothing, then I noticed an email from PayPal saying they had given me a partial refund. I would expect the supplier to notify me of the shortage. It has cauused me a lot of aggrevation with my customer as I can now not complete my job!”

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Posted 3 years ago

“Always had great service with the Pi Hut and it loathes me to markdown on this occasion but what would a rating system be if you couldn't air the odd niggle now and then :) It's partly my fault hence still 3 stars. I placed an order and realised within 20 minutes, I had made a mistake. Couldn't find any way of cancelling the order so contacted support. As it was Sunday I figured they would be able to deal with it before the order was shipped but unfortunately, that wasn't the case, so now I'm faced with having to return the goods and lose money in shipping fee's which could easily be avoided if there was a way to cancel an order.”

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Posted 3 years ago

“I received the Raspberry Pis I needed, but they took about 10 days to arrive, and there was no tracking info available, which was nervewracking.”

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Posted 3 years ago

“I still haven’t received my order”

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Posted 3 years ago

“Well the purchase process went well. My item was in stock and shipped out in a good enough time. Was disappointed with the lack of tracking. Contacted customer service about this issue and they responded quickly and friendly but was told that due to the shipping that I chose that there was no way for them to track it. I didn’t realize that tracking was dependent on standard or express shipping. The site was not clear on this ether. I realize I’m in the USA and it will take some time for my item to get to me but not sure if I will buy from here again. Again customer service and communication is great and friendly but the lack of tracking is a issue for me.”

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Posted 3 years ago

“Could do better?... Ordered my pi, paid delivery then read I need a PSU straight after FAQ, says they cannot change or add to orders..fine Re ordered psu: another postage cost!!.. Guess what.. they came together saving them the postage cost, obviously not past on to me!!. So yeah, small things make a massive difference to experience!!... So in FAQ it is possible to add to an order they just choose to take your money instead. Then combine anyway.. Well that was my first experience anyway...”

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Posted 3 years ago

“Overall the experience was great. However I was disappointed the the Pi 4 was not in a ESD bag although the camera was nicely packaged. The Pi and camera seem to be working properly👍🏼.”

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Posted 3 years ago

“hello, really like the pi, just got a new one, because the old stopped working, had to wait a while before one was in stock. it got here quickly.”

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Posted 3 years ago

“The ordering experience was fine. Don't know about the delivery yet (still waiting for it, but they asked me to submit a review today).”

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Posted 3 years ago

“Love the kit but the choice of DHL for next day delivery is not good. They give no hourly slot and expect you to wait in all day for signed items Why not DPD they give you realtime tracking. At £10 I would expect more consideration. Update: bought more Pi But stuff via Royal Mail. Came next day and quarter of the cost. Excellent”

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Posted 3 years ago

“Thought this globe would be glass, but it’s plastic with an obvious ‘seam’ all round the circumference. No info on website about its composition, probably should have queried. Delivery fast and efficient though”

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Posted 3 years ago

“This is my first time ordering here based on recommendation from a friend, I ordered after Christmas with 24 hour tracked, however despite it saying is dispatched, royal mail are now saying its still not got it despite being meant to arrive Tuesday 04/01/22, there are delays going on which are understandable however it does feel a little disappointing to be asked to receive a review despite not even receiving my items.”

Helpful Report

Posted 3 years ago

The Pi Hut is rated 4.9 based on 93,117 reviews