The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 93,309 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 93,309 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

contact@thepihut.com

The Pi Hut 5 star review on 20th July 2025

Keith W

The Pi Hut 5 star review on 5th July 2025

Kyle W

Steven Y

The Pi Hut 5 star review on 28th June 2025

Philip J

3057

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good overview of products, quick delivery. A point to improve: please keep the items in the shopping basket when you log out, sometimes it needs more time to complete the "shopping list". It also would be nice if no shipping costs are charged above a certain purchase amount.”

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Posted 4 years ago

“Does as promised, delivers timely and good. A bit more shipping update information would be nice.”

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Posted 4 years ago

“I don't remember chatting to you.”

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Posted 4 years ago

“The product expected was what we received. Our only issue was the delivery. I do t recall seeing the option for having a tracking number or not but it took a long time to receive with no way to track it. I did contact customer service via email and got a quick response back very much to my satisfaction. Overall great experience would buy from you again but with a tracking number.”

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Posted 4 years ago

“Took too long to arrive but the customer support was the best. Wish you all a good new year full of business and news for us customers 😃”

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Posted 4 years ago

“Timely delivery. I ordered 32GB NOOBS SD card, however it was formated as 16GB and Raspberry refused to wotk with it until I have reformated it.”

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Posted 4 years ago

“Pi came on time and works.”

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Posted 4 years ago

“Very happy with the pipolu regulator. It would be useful to be given some information on how ti use the shutdown outlet.”

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Posted 4 years ago

“Products arrived in good condition, worked first time. The USB connectors for the pi zero were loose in the package which was odd. Other than that, was fine and dandy :)”

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Posted 4 years ago

“Excellent speedy delivery. Having PiHut printed on the box was a bit of a giveaway while buying for a Christmas gift though.”

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Posted 4 years ago

“Spot on. Fast and reliable”

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Posted 4 years ago

“Product very good, delivery took a very long time, more than 3 weeks...”

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Posted 4 years ago

“Tutto sommato posso ritenermi soddisfatto dell'ordine ma ci sono 2 piccole cose che mi stavano facendo rinunciare: io abito in Italia ed ho fatto in passato altri acquisti presso thepihut, ho notato che le spese di spedizione sono aumentate a 10 sterline e considerando che la mia banca mi applica anche una commissione per la conversione di valuta, per chi non sta nel territorio inglese non risulta quasi più conveniente acquistare. Altro aspetto un po' scomodo sono i tempi di spedizione. Io ho approfittato dello sconto applicato in occasione del black friday e la spedizione era prevista in 4 - 8 giorni lavorativi, poi ho ricevuto una comunicazione Vostra in cui si avvertiva di possibili ritardi dovuti al numero do ordini ricevuti, ma Vi stavo quasi contattando dopo che erano passati più di 15 giorni.”

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Posted 4 years ago

“Very quick delivery but delivery cost was high given the small value of the item - would have preferred a cheaper option albeit slower.”

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Posted 4 years ago

“Everything came as it was supposed to, very easy to order. Downside I wish everything was automatically tracked. I missed the option to track it when placing my order. The website states it will take longer for orders to arrive and it took mine about a month. So the tracker would have been nice. At least make the option to track more apparent, otherwise it would have been 5 stars no problem!”

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Posted 4 years ago

“Pi camera and lens is just fine. Perhaps mail delivery to Finland could be faster. It took 2 weeks via DHL. And it took some additional days before shipped after Black Friday order. Otherwise nothing to complain.”

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Posted 4 years ago

“Good machine”

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Posted 4 years ago

“I had no other problems with the order other than the delivery taking fairly long. This isn't really the fault of the store though but it could probably be better reflected in the approximation of how long the delivery will take. A mention of it possibly taking multiple days for a package to be sent after ordering could also be included.”

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Posted 4 years ago

“Hi, overall the experience was ok. Fair prices and good set of products. One minus was the shipping which took way too long. Site had a warning about this but anyway. Also time goes slower than usual when you'r eager to play with new toys :)”

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Posted 4 years ago

“Good products, no particular problem, apart from the somewhat excessive delivery times (around 1 month).”

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Posted 4 years ago

The Pi Hut is rated 4.9 based on 93,309 reviews