The Pi Hut Reviews

Name: The Pi Hut
Address: Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Mann Enterprises LTDHomefield RoadHaverhill, SuffolkCB9 8QP, Cambridge
Rating: 4.93

4.9 Rating 93,351 Reviews

98 %

of reviewers recommend The Pi Hut

4.9

Based on 93,351 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Email:

contact@thepihut.com

The Pi Hut 5 star review on 20th July 2025

Keith W

The Pi Hut 5 star review on 5th July 2025

Kyle W

Steven Y

The Pi Hut 5 star review on 28th June 2025

Philip J

3057

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Faulty device returned and refunded very quickly and efficiently. Would use again!”

Helpful Report

Posted 4 years ago

“Generally the Raspberry Pi 400 is superb addition to the RPi family and fairly quick to assemble and to get working. The only reservation is the GPIO which looks a little out of place and there is no pinout diagram to show orientation so if I wished to add hardware devices to the pin do I need to purchase an a pinout adapter?”

Helpful Report

Posted 4 years ago

“Really great experience! Only thing I would say that I was going to mention next time I ordered something to see if it could be included in my next order was I purchased a clear pi4 case with fan and it was missing x1 of 4 plastic nuts to attach fan to case but this hasn’t effected anything other than my ocd haha so don’t worry about that! But if it could be sent next time i get something that would be much appreciated! :)”

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Posted 4 years ago

“You sent the pi goods out very quickly. thank you.”

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Posted 4 years ago

“Can't speak for the prices because I didn't compare; but otherwise the purchase proceeded promptly, without a problem, and delivery to Berlin, in 7 days was reasonably quick.”

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Posted 4 years ago

“Good overview of products, quick delivery. A point to improve: please keep the items in the shopping basket when you log out, sometimes it needs more time to complete the "shopping list". It also would be nice if no shipping costs are charged above a certain purchase amount.”

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Posted 4 years ago

“Does as promised, delivers timely and good. A bit more shipping update information would be nice.”

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Posted 4 years ago

“I don't remember chatting to you.”

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Posted 4 years ago

“The product expected was what we received. Our only issue was the delivery. I do t recall seeing the option for having a tracking number or not but it took a long time to receive with no way to track it. I did contact customer service via email and got a quick response back very much to my satisfaction. Overall great experience would buy from you again but with a tracking number.”

Helpful Report

Posted 4 years ago

“Took too long to arrive but the customer support was the best. Wish you all a good new year full of business and news for us customers 😃”

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Posted 4 years ago

“Timely delivery. I ordered 32GB NOOBS SD card, however it was formated as 16GB and Raspberry refused to wotk with it until I have reformated it.”

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Posted 4 years ago

“Pi came on time and works.”

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Posted 4 years ago

“Very happy with the pipolu regulator. It would be useful to be given some information on how ti use the shutdown outlet.”

Helpful Report

Posted 4 years ago

“Products arrived in good condition, worked first time. The USB connectors for the pi zero were loose in the package which was odd. Other than that, was fine and dandy :)”

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Posted 4 years ago

“Excellent speedy delivery. Having PiHut printed on the box was a bit of a giveaway while buying for a Christmas gift though.”

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Posted 4 years ago

“Spot on. Fast and reliable”

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Posted 4 years ago

“Product very good, delivery took a very long time, more than 3 weeks...”

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Posted 4 years ago

“Tutto sommato posso ritenermi soddisfatto dell'ordine ma ci sono 2 piccole cose che mi stavano facendo rinunciare: io abito in Italia ed ho fatto in passato altri acquisti presso thepihut, ho notato che le spese di spedizione sono aumentate a 10 sterline e considerando che la mia banca mi applica anche una commissione per la conversione di valuta, per chi non sta nel territorio inglese non risulta quasi più conveniente acquistare. Altro aspetto un po' scomodo sono i tempi di spedizione. Io ho approfittato dello sconto applicato in occasione del black friday e la spedizione era prevista in 4 - 8 giorni lavorativi, poi ho ricevuto una comunicazione Vostra in cui si avvertiva di possibili ritardi dovuti al numero do ordini ricevuti, ma Vi stavo quasi contattando dopo che erano passati più di 15 giorni.”

Helpful Report

Posted 4 years ago

“Very quick delivery but delivery cost was high given the small value of the item - would have preferred a cheaper option albeit slower.”

Helpful Report

Posted 4 years ago

“Everything came as it was supposed to, very easy to order. Downside I wish everything was automatically tracked. I missed the option to track it when placing my order. The website states it will take longer for orders to arrive and it took mine about a month. So the tracker would have been nice. At least make the option to track more apparent, otherwise it would have been 5 stars no problem!”

Helpful Report

Posted 4 years ago

The Pi Hut is rated 4.9 based on 93,351 reviews