The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.27

4.3 Rating 1,218 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,218 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Inchalla Le Val Alderney
GY9 3UL

Write Your review

Tell us how The Phone Casino made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I find it my favourite casino. As it's always giving away bonus spins etc. The customer service top rate and as helpful as can possibly be. Withdrawal is usually within one working day to my bank and the site expansive of games. No need to go elsewhere !”

Helpful Report

(61615) - Posted 8 years ago

Thank you so much for your review. Wishing you the best of luck going forward :-) kind regards The Phone Casino

Posted 8 years ago

Helpful Report

(61615) - Posted 8 years ago

“Cash withdraws from bonuses are way to high wagers to get it won 1000 pound once on a scratch card had to wager 50,000 to with draw I'll never put my own money in to the site on ever use bonuses”

Helpful Report

(132794) - Posted 8 years ago

Hi Reece Thanks for your review, but it doesn't quite make sense. Bonus money has a play through requirement, like pretty much every Casino in the industry. In addition, at least 200 people every month manage to win money using the bonus tools we provide. We publish these on our social media channels. What confuses us is that you are talking about wining free money that has a play through requirement vs not depositing that doesn't have play through requirement. Had you played with real money and won £1,000 then you would be able to withdraw it immediately with no restrictions or conditions. If you are unhappy with the bonus rules, please feel free to use real money. Bonus money represents an opportunity - for no risk or no obligation to try some of our games and to win free money.... with just the application of some of your free time. Thank you again for your feedback. Kind regards The Phone Casino

Posted 8 years ago

“Very quick to pay I'm impressed thank you”

Helpful Report

(154803) - Posted 8 years ago

“Excellent”

Helpful Report

(147493) - Posted 8 years ago

Thank you for your review :-)

Posted 8 years ago

“Excellent site with variety of games and very good bonuses for all customers not just new.had some good wins and love the site and appx”

Helpful Report

(144025) - Posted 8 years ago

Hi Kerry, Thank you so much for your review. Wishing you the best of luck going forward :-) kind regards The Phone Casino

Posted 8 years ago

“Always helpful and understand with very quick replys to any questions that I had asked. GREAT SITE ????”

Helpful Report

Posted 8 years ago

Hey Michelle Thank you so much for the review

Posted 8 years ago

“The wait for withdraw of cash was quick and easy though the stakes for bonus is very high and isn't impossible but unfair to customers”

Helpful Report

Posted 8 years ago

Hi Matthew Thank you for your comments. Whilst we understand the frustrations that come with the bonuses systems and we are working to get a better system in place; we are offering an opportunity to win free money for no commitment or obligation other than some of your time. We do offer generous bonuses so that customers can get a feel for the games and find out what they like to play without commitment; something that a lot of casinos don't do as they force initial deposits. We appreciate your feedback, both good and bad, and I can assure you we are working on improving the bonus systems. Kind regards The Phone Casino

Posted 8 years ago

“I have been playing this site for a while now and it's an excellent site with lots of variety. I have been fortunate enough to win and cash out some money. The only small issue I have is that when you deposit money it comes off your card immediately but when you withdrawal using the same card it can take up to 5 days. Surely this can be a lot quicker. Apart from that I will still continue to play this site”

Helpful Report

Posted 8 years ago

“Won big with my bonus money but unlike other site like this one where if you win big your winnings becomes real money this site doesn't so to me it's a miss sale of the site”

Helpful Report

Posted 8 years ago

“I love phonecasino”

Helpful Report

Posted 8 years ago

“Really good customer service Shame bonus wager is so high Had a few good spins I would reccommend I play lots of online casinos This is one of the better ones”

Helpful Report

Posted 8 years ago

Hi Lynette Many thanks for your review. We are working on new ways to give better bonuses with a lower play through requirements. Look out for our new invite a friend option that is coming out in the next few weeks ;) Kind regards The Phone Casino

Posted 8 years ago

“Can never get hold of you by phone and your online chat is hit and miss aswell”

Helpful Report

Posted 8 years ago

Hi Andrew Thanks for your email. We've checked our records and not seen any emails or answerphone messages from you yesterday. When I saw this review I spoke to the CS team immediately and they informed me that they have been in touch with you. If you look at some of the other 5* reviews we pride ourselves on getting back to customers as quickly as possible. I know it can be a pain, but please do leave a message if you cant get through immediately as we'll be able to follow up with you much quicker. Kind regards the Phone Casino

Posted 8 years ago

“I play phone casino all the time and have had a few big wins would recommend this Casino app to all ????????”

Helpful Report

Posted 8 years ago

Hey Amanda Thanks do much for adding the pictures and for your lovely comments. Fingers crossed you keep winning ! Lots Love The Phone Casino

Posted 8 years ago

“I enjoy playing at phone casino, it's very easy to use and is great for bonuses.”

Helpful Report

Posted 8 years ago

Hi Lisa Thanks for your lovely comments. Look out for this weeks Halloween bonuses where we are giving away real cash! Regards The Phone Casino

Posted 8 years ago

“Really enjoy playing at The Phone Casino, excellent rewards too.”

Helpful Report

Posted 8 years ago

Hi Jamie Thanks so much for your review. Let us know if you need anything at all. Regards The Phone Casino

Posted 8 years ago

“love the huge variety of games,and ease of play.payout was so quick and easy. love it.xx”

Helpful Report

Posted 8 years ago

Hi Lisa Thanks so much for your review Kind regards The Phone Casino

Posted 8 years ago

“I find the site very easy to use and up to now the withdrawal part was straight farward I would recommend this site to people who want to learn how to play the games for fun. I rate the phone casino as 1 of the best out there”

Helpful Report

Posted 8 years ago

Andrew really appreciate your comments. We have lots more good changes coming soon so hopefully they will enhance your experience. Thanks again Regards The Phone Casino

Posted 8 years ago

Helpful Report

Posted 8 years ago

Helpful Report

Posted 8 years ago

The Phone Casino is rated 4.3 based on 1,218 reviews