The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.26

4.3 Rating 1,221 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,221 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Millenium House,
Ollivier Street,
Alderney
GY9 3TD

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorted quickly”

Helpful Report

Posted 1 month ago

“Would have been 5stars but for some reason Small withdrawals go straight in your vank account but large withdrawals take ages!!”

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Posted 2 months ago

“A Great low stake entertainment site. Lost a star solely because it was difficult confirming details”

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Posted 3 months ago

“The selection of games is fantastic! Withdrawals are fast too, the only issue with that is the fixed £1 withdrawal charge, no other casino I use charges a withdrawal fee and certainly not when the minimum withdrawal is £20. otherwise a great casino with decent sign up and referral bonuses!”

Helpful Report

(1178613) - Posted 6 months ago

Thank you for your feedback Andrew We try to balance it so that its fair for all. We basically process something like 95% of all withdrawals via "faster funds", its quite expensive - more than £1 if you believe it. This means the money comes back to you instantly, unlike when you go to a retailer and wait 3-5 days for a credit to appear on a returned item of clothing etc. So we pass on some of the costs. The min withdrawal is also to stop someone withdrawing £1 and it costing us more than £1 to process the withdrawal, so we tried to set a sensible level. To counter the fee's however, we offer ZERO wagering on all free spins and bonuses offered, so you keep when you win without restrictions, as also offer literally 000's of free prizes with no restrictions on them, on a weekly basis in Mr Wonga and other promotions. So like I said, we are trying to be upfront and honest with our customers by compensating with other freebies that have no sneaky restrictions on them. Kind regards The Phone Casino

Posted 4 months ago

“Good selection of games , won quite a bit of money tried to withdraw, they asked for some berification documents which was all dealt with promtly, smaller withdrawls go straight into bank, but im still waiting for my larger ones after 3 days which is concerning,”

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(1179215) - Posted 8 months ago

“Signed up a while ago but only recently started playing. I haven't had a bad experience yet unlike some other casinos! Will continue to play here and also recommend to friends who like to play.”

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(443210) - Posted 9 months ago

“Not bad.....”

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(1259165) - Posted 10 months ago

“I like it it's easy to use and simple to navigate. the only downside for me is when in the bonus of certain slots the return seems severely underweight”

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(1199211) - Posted 11 months ago

“I like this site its easy to get around plus it as my favourite game i love to plau”

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(761847) - Posted 11 months ago

“I like this casino has alot of games that are great including some classics like world leaders. Excellent but still waiting for alot of money to come through to my account. Over a grand.”

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Posted 1 year ago

“Very easy to join. Withdrawals within minutes with no document delays Plenty of games maybe need more promotion offers.”

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(1209011) - Posted 1 year ago

“The games are good, verified very quickly and no stress whatsoever. Withdrawals are speed of light! Excellent,but I'm giving four stars as some games and page it's self loading constantly slowly but overall very good.”

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(304372) - Posted 1 year ago

“I like the app also that you can win with free wish you guys could give free spins for like real game”

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(1119539) - Posted 1 year ago

“The only bad thing i will say is that my notifications are on, yet i NEVER receive a txt to play the game. Its the same on PhoneCasino, red7slots AND Vegas Moose”

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(794295) - Posted 2 years ago

“I like the fact that there are so many slot games available to play. The overall gameplay is good. I have noticed the odd issues with the site, such as having to log back in due to timing out issues. Something else I noticed was when I made a withdrawal late the other night the money didn’t go in my account until the next morning which compared to other sites is a long time for it to clear.”

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(1095752) - Posted 2 years ago

“A good site Could do with RTP showing before loading the game”

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(715913) - Posted 2 years ago

“I've enjoyed playing on this site,easy to use! Only downside is I cant find history of deposits and withdrawals and this morning when trying to log in,its froze and wont let me play!”

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(1089854) - Posted 2 years ago

“I never actually trusted this casino at the start. I'd made several small deposits without winning. Then last night I was on top so decided to withdraw.. money went straight into my account within minutes .. so will definitely not judge again.”

Helpful Report

(1013227) - Posted 2 years ago

“I have to say the phone casino customer support are amazing, they sorted my account verification out and withdrawal super rapid they were great, and the gaming experience itself is top class. My only issue is that I didn't get my refer a friend bonus, but iv emailed them and going on my last experience they will no doubt sort it quick.”

Helpful Report

(1084599) - Posted 2 years ago

“Great choice of games Plus no crashing when playing games like other sites But maybe think on updating the withdrawal procedure as it does take to long to receive your winnings than other sites like when you withdraw its in your bank the same day ?”

Helpful Report

(464990) - Posted 2 years ago

The Phone Casino is rated 4.3 based on 1,221 reviews