The Phone Casino Reviews

Name: The Phone Casino
Rating: 4.25

4.3 Rating 1,248 Reviews

81 %

of reviewers recommend The Phone Casino

Company Reviews

Metrics

Info

4.3

Based on 1,248 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Millenium House,
Ollivier Street,
Alderney
GY9 3TD

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The Phone Casino 5 star review on 29th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent casino site. Probably the best out there. Very easy to use. Lots of different games. Plus you get free slot games every day. Joined recently and was ver impressed. Sent the relevant ID'S (which is normal for all betting sites) got approved within an hour. I deposited and won. Withdrew the money and was in my account instantly!”

Helpful Report

(1093933) - Posted 2 years ago

“Good reliable casino and have gotten 150 spin and won good money”

Helpful Report

Posted 4 days ago

“i have been playing for a very long time and have tried and tested most online casinos from well known ones to some people would never think excited !🤣 i read a few reviews before trying them until this point i never tried phone casino or vegas moose the parent site because a lot of reviews were saying scam site ! usless payout ! slow withdrawals ! and unresponsive customer service ! i can assure you that from my experience and i’ve been testing and trying online casinos as a hobby for over 30 years ! i was blown away with the payout rates the withdrawals i made came through within 2-3 hours 👍 and the response i had from customer service after sending any email was by far one of the best i’ve experienced ! so thank you phone casino 👍 and all theese people leaving bad reviews stop blaming the casino because you didn’t win more than you wanted ! the whole point of slots is to look through the games and research and think about what you betting on not just click on the first popular game you know which you well know a hell of a lot of people will be playing because it’s new !! obviously it’s not going to be paying because so many people or in the same game server !! that’s just one example !! as for the slow slow payouts which is nonsense ! stop blaming the casino ! the only reason if you have experienced that is only one thing is that you haven’t got or sent the correct docs that match what your asked for ! so it’s not the casinos fault obviously ! then you write a bad review to cover yourself ! thank you phone casino brilliant experience anyone please let me know if you think i’m wrong !! just because you can never stop chasing that first big big win you first had !! 👍 both withdrawals shown in upload as txt message screen shots in my bank within 2 hrs !”

The Phone Casino 5 star review on 14th October 2025

Helpful Report

Posted 1 week ago

“AWFUL PAYMENT ISSUES - WITHDRAWLS CUSTOMER HELP DESK EXCELLENT THOUGH”

Helpful Report

Posted 1 week ago

“Never trust this website absolute rubbish even charge you to withdraw honestly not good”

Helpful Report

Posted 2 weeks ago

Hi joe I asked CS to let me know what has happened: Customer complained about having to send ID. He then sent it in and it was approved. He then complained about the withdrawal fee and also how the rewards work. He also asked for a manager to call and I tried yesterday and again this morning and he doesn’t answer. He has withdrawn his deposit which was issued yesterday. He has been given the correct advice but just doesn’t like the responses and therefore says he has been scammed. Hmmmm.... We can appreciate that not everyone is happy with the way things are or how we choose to operate - but lets be fair and leave accurate reviews please. Its got nothing to do with trust - and you're entitled not to like something .... Thanks and good luck. The Phone Casino

Posted 2 weeks ago

“Was abit wary about the casino at first due to a failed withdrawal attempt but can't fault this casino, withdrawal was in my account soon as it was processed. Verified my documents almost instantly. Very realible casino.”

Helpful Report

Posted 2 weeks ago

“Worst casino out there, video call to get my winnings? Absolute joke, hopefully UKGC will show them where their place is”

Helpful Report

Posted 3 weeks ago

“This used to be one of best casinos out there. Suddenly they got very "defensive", they stopped paying money out. Literally I have been using Small Screen for long time and never ever had a single issue. Now suddenly you want to withdraw money and it all feels like a scam. For years they took and withdraw money, now they want you to join video call with them? They will go down shortly, numerous disputes with IBAS and joint complaint and call for investigation raised with UKGC”

Helpful Report

Posted 3 weeks ago

“Brilliant site good game play”

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Posted 3 weeks ago

“All the games are great and soo far and my first withdrawal cleared my bank within 24 hours , soo first impressions really good”

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Posted 3 weeks ago

“Winning on Phone Casino feels nearly impossible, no matter what game you play. (it's true that you have a bit of the winning in the beginning to attract you in). The odds are terrible, and rewards rarely match the effort or money spent. It’s not a fair or enjoyable experience.”

Helpful Report

Posted 1 month ago

“I was dubious about this casino due to bad reviews. But I enjoy the games and it paid out well. Had an issue with card withdrawals but was offered a different option and was paid out straight away. Thankyou phone casino.”

Helpful Report

Posted 1 month ago

“Poor service allowed me to deposit but not withdraw what I've won and now I can't even play because they won't change my betting limit......not impressed”

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Posted 1 month ago

“Not enough of the standard games that you see in Vegas not enough bonus points given for time spent and money deposited no daily free games were you automatically win cash to boost your playing and no cash bonuses for loyalty as much as I like your site and your instant payout on withdrawal please consider mor cash free games it will boost your members to your site thank you an avid player James valentine.”

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Posted 1 month ago

“Excellent app and customer service”

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Posted 1 month ago

“My withdraw was instant”

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Posted 1 month ago

“Phone casino is easy to use,accessible games really loved if starburst was on there its just one of the many games I love to play just hoping at some point it would be added so apart from everything is fine and customer service is great”

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Posted 1 month ago

“It’s ok but I won 200 and only got 100 back. Took awhile to withdraw it and you have to deposit first before withdrawing. 🤷‍♀️”

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Posted 1 month ago

“So far so good with this site had a few decent wins and withdrew some of it, still waiting on 3 transactions that are pending but I’m hoping that will be processed asap”