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The Phone Casino Reviews

4.3 Rating 1,266 Reviews
80 %
of reviewers recommend The Phone Casino
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4.3
Based on 1,266 reviews
Customer Service
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Phone:

0208 815 5093

Email:

support@smallscreencasinos.com

Location:

Millenium House,
Ollivier Street,
Alderney
GY9 3TD

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Wai-lun
Verified Buyer
“Excellent casino site. Probably the best out there. Very easy to use. Lots of different games. Plus you get free slot games every day. Joined recently and was ver impressed. Sent the relevant ID'S (which is normal for all betting sites) got approved within an hour. I deposited and won. Withdrew the money and was in my account instantly!”
Helpful Report
(1093933) - Posted 2 years ago
Ramunas
Verified Buyer
“very pleasant service”
Helpful Report
Posted 2 days ago
Caroline
Verified Buyer
“Thanks you are good too have fun”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“No good if you win you can’t take your money out. The bank transfer don’t work. They charge you for taking a refund and it takes up to 20 days to get to you. They charge you for a deposit and a withdrawal so what’s the point in playing. I want to cancel my account and have tried but yous keep asking for reviews so here it is stay away from this company”
Helpful Report
Posted 3 months ago
LILIANA
Verified Buyer
“I don't mean to be rude, but I think you could improve a lot. I don't usually play for large sums, but I play whenever possible. The worst part is that I never get anything back; I deposit but never win anything, and it's very rare to get bonuses or blow up pots.”
Helpful Report
Posted 3 months ago
Anonymous
Unverified Reviewer
“Takes weeks to payout”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“The phone Casino is a great site, with fantastic promotions and plenty of prizes to be won, great customer service”
Helpful Report
Posted 3 months ago
Cameron
Verified Buyer
“Best app you can use for online gambling quick and easy to log in easy to function app”
The Phone Casino 5 star review on 2nd January 2026
Helpful Report
Posted 3 months ago
Georgina
Verified Buyer
“I am enjoying playing on the phone casino but I do wish that they offered more free goodwill gestures”
Helpful Report
Posted 4 months ago
Anonymous
Verified Buyer
“Not the best online casino. Withdrawals are chaotic, with late notification that a withdrawal to your card was refused by the bank (how?) forcing you to use the antiquated bank transfer system which takes FIVE WORKING DAYS. Offers are misleading, like the 100 free spins daily are on a game that basically gives you nothing, it's like playing a test game. Slots games just don't seem to pay out fairly and the selection of live games is limited (eg. No Monopoly). Customer support is limited to certain opening hours too. All in all, feels like a fledgling site with lots of work to do yet to make it the fluid seamless enjoyable site it could be and as so many others are.”
Helpful Report
Posted 4 months ago
Edward Oliver
Verified Buyer
“Absolutely Terrible service phone is never answered and doesn't respond to messages! Have replied to 1 email in 8 sent. Charges a fee yo withdraw and doesn't bother to action them for days!!!”
Helpful Report
Posted 4 months ago
Nigel
Verified Buyer
“not great to be honest ... they charge you for debit card withdrawals and then it fails then they tell you you have to make a £3 deposit from a bank account to withdraw to that bank and now I have 50 pound withdrawal sat waiting 5 days to clear even though I had a 20 pound withdraw that was requested after and cleared within 3 days if the 50 quid clears i won't be using again ... update i had to contact support to chase payment and it magically cleared”
Helpful Report
Posted 4 months ago
Roman
Verified Buyer
“Very good customer support”
Helpful Report
Posted 4 months ago
John
Verified Buyer
“Good morning good afternoon good support and happy thank you”
Helpful Report
Posted 4 months ago
Charlie
Verified Buyer
“Verry good casinos”
Helpful Report
Posted 4 months ago
Monika
Verified Buyer
“I enyjoy it it fun and withdraw iis quick”
Helpful Report
Posted 5 months ago
Claire
Verified Buyer
“Did not pay out fast. After 4 emails with issues and 4 days later, got payout. Put me off The Phone Casino because of this. Said they couldn't pay back to my card I used to pay in. They cancelled my withdrawal twice, after paying additional £3 for linked bank account to receive payment had to keep chasing them up. All of this was after I was fully verified so no idea what the delay was. Seemed like excuses to delay payment. Sorry but true.”
Helpful Report
Posted 5 months ago
Patrycja
Verified Buyer
“Great Phone Casino 🎰 And customwr service too”
Helpful Report
Posted 6 months ago
Connor
Verified Buyer
“Best app in the world”
Helpful Report
Posted 6 months ago
Hafsa
Verified Buyer
“Good reliable casino and have gotten 150 spin and won good money”
Helpful Report
Posted 6 months ago
Richard
Verified Buyer
“i have been playing for a very long time and have tried and tested most online casinos from well known ones to some people would never think excited !🤣 i read a few reviews before trying them until this point i never tried phone casino or vegas moose the parent site because a lot of reviews were saying scam site ! usless payout ! slow withdrawals ! and unresponsive customer service ! i can assure you that from my experience and i’ve been testing and trying online casinos as a hobby for over 30 years ! i was blown away with the payout rates the withdrawals i made came through within 2-3 hours 👍 and the response i had from customer service after sending any email was by far one of the best i’ve experienced ! so thank you phone casino 👍 and all theese people leaving bad reviews stop blaming the casino because you didn’t win more than you wanted ! the whole point of slots is to look through the games and research and think about what you betting on not just click on the first popular game you know which you well know a hell of a lot of people will be playing because it’s new !! obviously it’s not going to be paying because so many people or in the same game server !! that’s just one example !! as for the slow slow payouts which is nonsense ! stop blaming the casino ! the only reason if you have experienced that is only one thing is that you haven’t got or sent the correct docs that match what your asked for ! so it’s not the casinos fault obviously ! then you write a bad review to cover yourself ! thank you phone casino brilliant experience anyone please let me know if you think i’m wrong !! just because you can never stop chasing that first big big win you first had !! 👍 both withdrawals shown in upload as txt message screen shots in my bank within 2 hrs !”
The Phone Casino 5 star review on 14th October 2025
Helpful Report
Posted 6 months ago
The Phone Casino is rated 4.3 based on 1,266 reviews
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