The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,951 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 26th May 2025

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The Pen Company 5 star review on 22nd May 2025

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The Pen Company 5 star review on 3rd March 2025

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication and helpful advice. Although in this case wrong product it was recommended in good faith and to the best extent possible”

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Posted 1 year ago

“Excellent service albeit taking longer than I expected.”

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Posted 1 year ago

“Pens are excellent- arrived late however !”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Quick delivery - good prices.”

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Posted 1 year ago

“Pen arrived promptly and was a good price. Only problem was the package had a strong diesel smell- like it had been soaked in it in transit. Very strange but pen inside the package was fine.”

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Posted 1 year ago

“Good fit for the Apple AirTag. The protection provided is adequate. I appreciated the light weight when attached to my car keys. So overall I am pleased with my purchase.”

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Posted 1 year ago

“Thank you very much! Very fast shipping and good packaging. Excellent seller!”

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Posted 1 year ago

“Prompt secure delivery. The presentation box is badly scratched and slightly dented at the corner, which is a real shame. Makes the gift look less attractive. However the pen and the notebook look ok, which is the main thing. Like I say a real shame that the box the pen will be presented in has a slight dent and the plastic sleeve is badly scratched.”

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Posted 1 year ago

“Very helpful in meet my needs for just an original Visconti fountain pen cap.”

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Posted 1 year ago

“There is a real live knowledgeable person at the end of the phone; result.”

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Posted 1 year ago

“it is the best service”

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Posted 1 year ago

“Very easy to find what I needed, part has given a favourite pen a new lease of life. Slightly slow delivery time, but this wasn't urgent. No problems.”

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Posted 1 year ago

“Although final delivery was slow pricing was favorable and communication about delayed delivery was good. Will buy again.”

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Posted 1 year ago

“Ordered a Lamy Foutain pen and separate leather holder - annoyingly latter is a fraction too small ( and that after I looked for "suitability which I did not find) Good quality and delivered early.”

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Posted 1 year ago

“Had to wait a few weeks for delivery as was out of stock. Very pleased with the key ring”

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Posted 1 year ago

“I love the selection the Pen Company has and on two orders from them so far, I've had wonderfully quick service (International shipping, too).”

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Posted 1 year ago

“slightly loose packaging but product still arrived in good condition”

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Posted 1 year ago

“The service and delivery time was excellent. The Cross pen refills did not seem to be as high a quality as earlier Cross refills I had purchased in stores. I don't know the reason, but it may well be beyond Pen Company's control.”

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Posted 1 year ago

“We got the pen very quickly but delivery and duty costs were as much as the cost of them pen. The engraving on the cap was underwhelming. Wood can be carved finely these days. That’s an idea worth looking into.”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 8,951 reviews