The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,570 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,570 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Prompt and efficient service.”

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Posted 6 years ago

“Fast and efficient service. They had the pencils I wanted at a good price.”

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Posted 6 years ago

“Very quick and satisfying service. I'll back for sure.”

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Posted 6 years ago

“All questions answered via a phone call prior to my online order. Excellent packaging and prompt delivery of ordered items. First class customer service much appreciated. Shall order again from this supplier. Thank you.”

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Posted 6 years ago

“Great looking pen but as I couldn't try it out before purchase I bought it so to speak blind. The fountain pen is a fraction too short and much too fat - uncomfortable somewhat in the hand.”

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Posted 6 years ago

“Order (a diary) arrived really fast, very well packed so not damaged in the post - delighted and will order again.”

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Posted 6 years ago

“Everything was alright”

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Posted 6 years ago

“I am very happy with my purchase, my diary arrived as described and within the advised postage service. I would have liked maybe to see pictures of inside the diary like the page lay out. But I am very happy with my purchase. And it was the best price for my diary that I could see. I had looked ably a few other suppliers but the pen company was the best value.”

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Posted 6 years ago

“Got my delivery really quick, recommended.”

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Posted 6 years ago

“Good range of pens on offer, and ordering was a breeze. It was definitely a plus that they automatically knock off VAT for orders outside the EU. Shipped and received very quickly. All in all, a very positive experience and I would not hesitate or continue ordering from them!”

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Posted 6 years ago

“I had chosen the wrong item online panicked, telephoned hoping to be able to change to the correct one. The gentleman on the phone was polite, helped sort the problem and the item arrived next day, so very impressed with fast efficient service”

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Posted 6 years ago

“Easy to access website, fast delivery and super quality product- would buy from again”

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Posted 6 years ago

“Quick delivery, product as described. Thanks.”

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Posted 6 years ago

“Great products, fast delivery, great service”

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Posted 6 years ago

“Excellent quick service. Diary arrived in perfect condition.”

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Posted 6 years ago

“Amazing service evening during the Xmas break, pen was delivered ahead of expectations. Thank you.”

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Posted 6 years ago

“Fabulous service but I wanted purple ink as that’s what I have to use at work. Fast delivery but it writes more blue so a little disappointed ☹️”

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Posted 6 years ago

“I was very impressed with my order process. Needed a diary before the new year. Ordered Sun 29th and received it Tues 31st. I was kept informed of progresion. Well done.”

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Posted 6 years ago

“Excellent quick service. Good prices and exactly the make and colour of ink I was looking for.”

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Posted 6 years ago

“I have several Fisher Space Pens. And I only want to use turquoise ink. The Pen Company is the only place I can find these refills. I always buy four or five at a time so I don’t order very often but when I do the service is first class. Even if I could get them elsewhere I wouldn’t. The Pen Company is the best!”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,570 reviews