The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,556 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,556 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 27th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Pen Company are very efficient. Unfortunately the refills that I ordered in purple are no different to the blue ink. I have been searching for purple refills for a while but when I finally found the pen I wanted them for and out the refill in, the ink was no different to the blue one I replaced it with. I would assume it was difficult to find purple ink but my husband recently bought me a box of throw away purple pens. It’s a shame the refills can’t be the same purple ink. I don’t think I will be ordering again”

Helpful Report

Posted 6 years ago

“Fast, professional service. Bought an Anti-gravity pen which is brilliant for Puzzle books during a stay in a hospital bed! Thankyou.”

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Posted 6 years ago

“Very satisfied with the service and delivery of the pen amidst the cobid19 situation. The engraving looks beautiful. Thank you.”

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Posted 6 years ago

“Excellent service, even during lockdown!”

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Posted 6 years ago

“Great product and fast delivery”

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Posted 6 years ago

“Excellent service and after sales. I had a query and it was dealt with 100% with no issues ! Thank you”

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Posted 6 years ago

“Hi, this must be the quickest delivery I have ever had! Literally ordered one day and received it the next,amazing service.The pen is to replace one from a few years ago and I was so pleased to find it is still available. It is so different and a great gift at a good price.Thank you.”

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Posted 6 years ago

“Website easy to navigate, purchase and checkout process were straightforward and fuss-free. Would purchase from again! Thanks.”

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Posted 6 years ago

“Pleased with pen tho would have preferred a finer nib. Disappointed that there was a limited choice of ink colour for refills.”

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Posted 6 years ago

“Sorry for the late response. I was away from home due to the Covid 19 problem. was very pleased with the item. the fact that I was alerted to the delivery delay,May it easier to wait. Bruce Krieger”

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Posted 6 years ago

“Very pleased with service.”

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Posted 6 years ago

“Brilliant service, delivered really quickly.”

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Posted 6 years ago

“The pen arrived promptly and the free engraving was a great touch especially as it was a present.”

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Posted 6 years ago

“superior service......great;y recommended !! George”

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Posted 6 years ago

“Excellent, prompt service, quality pens at great prices, will definitely shop with them again.”

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Posted 6 years ago

“Everything I wanted, delivered promptly. Great service. Thank you.”

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Posted 6 years ago

“Very speedy service. Thankyou”

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Posted 6 years ago

“Got what I ordered, on the day advised at a good price - all good!”

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Posted 6 years ago

“Prompt service considering the present circumstances, package arrived quickly and safely packaged. These Schmidt refills are brilliant, I can highly recommend. These refills have been tested for me by someone who was writing a dissertation and when I gave them this Schmidt, they will now ONLY accept Schmidt as a replacement. Good for me to know which is why I’m sharing. Will be using the pen company again and can recommend no problem.”

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Posted 6 years ago

“Fast, helpful and efficient service. I had been looking for especially small ballpoint refills for as long as I can remember. I would highly recommend The Pen Company”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,556 reviews