The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,720 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,720 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd November 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality items, good price and very fast delivery.”

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Posted 5 years ago

“Excellent and expedient service, exquisite inks happily received. Will definitely purchase from The Pen Company again. Thank you!”

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Posted 5 years ago

“Very excited to receive my new M800 IB, thanks.”

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Posted 5 years ago

“Fantastic prices and customer service.”

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Posted 5 years ago

“My Pelikan M800 was well worth the wait. Ordered in December, delayed until June, because of Covid, but was kept up to date by the Pen Company. Very well done! I have a Visconti Homo Sapien and the Pelikan writes as well for half the price.”

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Posted 5 years ago

“Responded to my order very quickly, pen arrived exactly as stated, would purchase from the Pen Company again without hesitation.”

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Posted 5 years ago

“Beautiful pen and inscription the person I bought it for was delighted with it . Would definitely recommend to family and friends”

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Posted 5 years ago

“Great service and very speedy too!”

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Posted 5 years ago

“I have several orders from The Pen Company and will recommend them highly. Good prices, very good customer service and good and reliable shipment service. My number one to go to when I need/want new pens:-)”

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Posted 5 years ago

“I had to wait 2 weeks after the promised delivery date as the Pens were not instock, The Pen Company never communicated this until I contacted them to chase, and after 2 attemps then managed to expedite the pens to give me an ETA, Also the Colour of the Pens were Darker than the images on the Website as I ordered Red Pens, the colour I received is more like Burgundy which is not what I expected but I have no time left to waste as these are for a promotion so we have to live with what we have for now.”

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Posted 5 years ago

“Fast, efficient service.”

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Posted 5 years ago

“that was the second pen i have ha from your company and i have been very happy with both and the engraving has been good to”

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Posted 5 years ago

“Really love the products. Customer services are top very helpful and they always respond Do appreciate and will always be recommend for all my friends.”

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Posted 5 years ago

“First class excellent service. Good prices, excellent pens.”

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Posted 5 years ago

“Excellent range of pens and accessories, excellent prices and excellent communication. I am definitely going to be coming back. Thanks!”

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Posted 5 years ago

“The Pen Company is one of my two most favourable ones. Reasonable prices, exceptional service are reasons for above mentioned!”

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Posted 5 years ago

“I received my order very quickly, thanks.”

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Posted 5 years ago

“Great delivery service”

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Posted 5 years ago

“Thank you beautiful family ❤️😉😛”

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Posted 5 years ago

“Although there was a problem meeting the agreed delivery date I was kept informed of the issues at all times. Customer service was personable, honest and straightforward. I much appreciated the direct telephone contact. Thank you James”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,720 reviews