The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,533 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery. Competitive prices. Website easy to use. Excellent.”

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Posted 5 years ago

“I could clearly identify the items we needed from the Pen Company's website and the prices were good. The delivery was very quick and all invoices were clear and in order.”

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Posted 5 years ago

“Delivered to NZ pronto! Very good service”

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Posted 5 years ago

“Excellent service and value for money”

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Posted 5 years ago

“Excellent service with great discounts”

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Posted 5 years ago

“Good communication with The Pen Company. Very happy with the pen.”

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Posted 5 years ago

“Good product range, fair prices, rapid delivery.”

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Posted 5 years ago

“Prompt delivery. Good prices. Will use again”

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Posted 5 years ago

“Product arrived really quick and I'm very satisfied with the price of the pen. I own a few Lamy pens but the fact it came with an extra fine nib was perfect! Thank you.”

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Posted 5 years ago

“Excellent service. Quality engraving. Very happy birthday present recipient.”

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Posted 5 years ago

“Excellent services, very fast. The shipment took a couple of weeks and the product arrived as described. I totally recommend the company !”

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Posted 5 years ago

“Highly recommended!”

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Posted 5 years ago

“As required,good quality refills and fast post, thank you.”

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Posted 5 years ago

“Great service. I needed some refills for a Cross pen, it was easy to order online and delivery was speedy. Thank you. 10 out of 10.”

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Posted 5 years ago

“Great service and an amazing pen”

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Posted 5 years ago

“I was very impressed with the catalogue and service. I purchased two Kaweco pens and cartridges and was worried they would be delayed in shipping overseas (Mexico) but they arrived in timely fashion. Will definitely shop again for all pen and writing needs”

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Posted 5 years ago

“Beautiful pen, rapid despatch and excellent customer service. Thoroughly recommended.”

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Posted 5 years ago

“Great, ordered ink in a pretty glass bottle, arrived quickly and well packaged at a reasonable price so no complaints. Thank you”

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Posted 5 years ago

“Good communication and good quality engraving. Overall good service and would use again.”

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Posted 5 years ago

“Service was exemplary”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,533 reviews