The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,568 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,568 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you The Pen Company for having the pen I wanted in stock but couldn’t get on the high street. Delivery was super fast and there’s a great choice of pens. The Lamy pen is my second and I find them easy to write with as a left hander. I intend to buy a left handed pen too for comparison purposes.”

The Pen Company 5 star review on 18th January 2020

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Posted 6 years ago

“The prices are excellent and the service is outstanding !!!”

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Posted 6 years ago

“Top quality, first class, very prompt service, all at a reasonable price. Definitely first stop for the next pen.”

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Posted 6 years ago

“Quick delivery, nicely packaged item at the right price. Thank you.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Fantastic service, great choice & price, would definitely recommend & use again.”

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Posted 6 years ago

“Very quick delivery”

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Posted 6 years ago

“It is the first time I have used The Pen Company and I was very pleased with the service and the order and will use again if I need any.”

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Posted 6 years ago

“order arrived in two days exclent service”

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Posted 6 years ago

“Excellent value and service”

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Posted 6 years ago

“Great pen very quick delivery”

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Posted 6 years ago

“I find the ink very good quality it flows through my pen quite evenly and makes my writing much appreciated”

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Posted 6 years ago

“Ordered a diary which was easy to do and arrived within a couple of days. Prompt service. I will use this company again.”

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Posted 6 years ago

“I was very impressed by the polite and knowledgeable advice offered to my phone enquiry, the swiftness of delivery once the product had been ordered and the entirely satisfactory performance of that product. I have no hesitation in giving this the highest possible rating.”

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Posted 6 years ago

“Excellent service, beautiful engraving and arrived the next day. Not expensive either.”

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Posted 6 years ago

“Exceptional service, Order delivered the following day. Highly recommended!!”

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Posted 6 years ago

“Swift delivery despite international shipping and holidays. Particularly happy to have found refills that I couldn’t find back home or in less than 10 item boxes.”

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Posted 6 years ago

“It took more than 3 weeks before I received the ordered items. Which is annoying. But: I suspect this to be due to delays in Christmas postal services and Norwegian Customs.”

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Posted 6 years ago

“On this occasion I only ordered a refill for my pen but I must say that I was very much impressed with the speed and efficiency provided by The Pen Company. I will definitely use them again.”

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Posted 6 years ago

“all as expected.”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,568 reviews