The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,568 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,568 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Super fast delivery. Just what I ordered and for a good price.”

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Posted 6 years ago

“You get what you request on time at a fair price, all done by pleasant people. Who need more.”

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Posted 6 years ago

“Great service and keen price”

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Posted 6 years ago

“Thank you for the great price, service and tracking to Australia.”

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Posted 6 years ago

“Brilliant personal service professionally delivered by James who ensured I received the correct refill for my Montegrappa pen following the first refill ordered bring too long. Prompt service and refund received. Communicated at every stage of order to delivery and refund. Thank you.”

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Posted 6 years ago

“Exactly what I needed - despatched and delivered rapidly. Thanks :)”

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Posted 6 years ago

“Very pleasant to be able to speak to a human and have a prompt efficient service will definitely be using again”

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Posted 6 years ago

“I ordered, with the no internet hassle, on going around in circles, and the pen was delivered a day or two later. Very nice company to deal with and will deal with them and recommend them”

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Posted 6 years ago

“I've been a customer of The Pen Company for years. Great product, great prices and great service.”

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Posted 6 years ago

“Great communication and a great product. I received a pen which accidentally had an incorrect nib size, and they priority shipped a different one to me immediately. I am very pleased with their customer service.”

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Posted 6 years ago

“Order was processed very quickly and I was happy with the product and the engraving.”

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Posted 6 years ago

“Free 1st class postage for just £10 purchase, package arrived next day great service Great product.”

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Posted 6 years ago

“Ordered Friday afternoon, was delivered Monday morning... In South Africa!, I could not believe how fast my pen was delivered!.”

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Posted 6 years ago

“Very happy with the service, esp the speedy delivery.”

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Posted 6 years ago

“The ink refils for my Lamy pen came very promptly. I love the purple colour. I was very pleased with the whole transaction. Thank you.”

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Posted 6 years ago

“I like the diary I bought as a present just would like the pages inside to be of much whiter colour”

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Posted 6 years ago

“Everything I ordered arrived quickly , carefully packaged and I was kept informed at every stage of the process. I found their prices competitive and the choice varied and interesting. Thank you!”

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Posted 6 years ago

“Very efficient company. Ordered a diary and it arrived two days later in very good condition. Will use them again.”

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Posted 6 years ago

“Delivery the speed of light and am made up with my beautiful Paperblanks diary. Thank you Pen Company .”

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Posted 6 years ago

“This is the first time I have ordered anything from The Pen Company. Great service, product arrived swiftly as described. Would certainly order again in future! Thank you.”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,568 reviews