The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,960 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 26th May 2025

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The Pen Company 5 star review on 22nd May 2025

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The Pen Company 5 star review on 3rd March 2025

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You had the products I was looking for. Your website is easy to use. The products arrived quickly and safely. But your shipping costs are very high!”

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Posted 8 years ago

“Very fast shipping and good website.”

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Posted 8 years ago

“As always, quick, efficient and friendly service. Thank you, Shirley”

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Posted 8 years ago

“The price is so good. It is low price compare with the retail shop in Hong Kong. However, the shipping is quite long, maybe it's really too far away. About the lamy rollerball pen, the pen is well packed and engraved. However, there are some sticky things left on the pen. But it's not a big deal, since it is removable. Overall, I will introduce my friends to shopping here.”

Helpful Report

Posted 8 years ago

“Good prices on ink, very fast shipping. Customs is holding up my order, but that's not the company's fault. Would definitely recommend!”

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Posted 8 years ago

“The costumer service was really good and they replied fast”

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Posted 8 years ago

“Excellent service and turnaround time. Greatly appreciated from this side of the "pond". Cheers!”

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Posted 8 years ago

“Engraving was perfect and price and product were good too. Happy customer!”

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Posted 8 years ago

“Estaba buscando como loco un Caran d'Ache Varius Ivanhoe Ball pen black, en tiendas especializadas de Barcelona, en Amazon, etc, y lo encontré ene ste portal a muy buen precio. Hice una pregunta sobre el tema de las tasas y me respondieron muy bien. Lo compré. Fui haciendo el seguimiento del producto y lo recibí en una semana como si lo hubiese comprado en la fábrica de Suiza. Son buena gente.”

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Posted 8 years ago

“Fast delivery but unfortunately ordered item was not fisicaly available (still available on their website).”

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Posted 8 years ago

“Ordered a pen set for my husbands bosses birthday, it arrived in quick time and it was of good quality very happy with my purchase ,”

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Posted 8 years ago

“Good customer service. Products arrived in perfect condition”

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Posted 8 years ago

“Great gift product for the stationary lover! My partner loved the pen and its benefits and was impressed by the reasons behind the design.”

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Posted 8 years ago

“Even it has taken too long since the order was made (december 3rd) and it was received (december 29th), I always felt your people was there to help: every of my mails were Inmediatly answered. Thank you”

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Posted 8 years ago

“Package arrived very well packed in reasonable time and priced fairly.”

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Posted 8 years ago

“They supply the Paperblanks range and I adore the diaries. Took a bit longer than expected to arrive but thats normal for this time of year.”

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Posted 8 years ago

“Easy to use website and prompt f De”

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Posted 8 years ago

“prompt efficient service, good quality product”

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Posted 8 years ago

“Xmas gift, not in use as yet.”

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Posted 8 years ago

“Great products. Fast and free delivery. Would definitely recommend.”

Helpful Report

Posted 8 years ago

The Pen Company is rated 4.9 based on 8,960 reviews