The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,960 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,960 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 26th May 2025

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The Pen Company 5 star review on 22nd May 2025

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The Pen Company 5 star review on 3rd March 2025

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality of product is excellent however two of the pens i purchased had no ink good I bought a refill with it”

Helpful Report

Posted 7 years ago

“The service was good and the delivery was on time as mentioned. Customer service was excellent”

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Posted 7 years ago

“Good quality stylish diary that arrived the next day.”

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Posted 7 years ago

“It was easy to use the website, all the relevant information was available. The item was nice quality and arrived quickly.”

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Posted 7 years ago

“Great choice online could have chosen a number of items”

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Posted 7 years ago

“Fast delivery, good customer service and value for money”

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Posted 7 years ago

“Helped me locate a sheaffer refill”

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Posted 7 years ago

“It’s good to write with a decent ink pen”

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Posted 7 years ago

“Liked that you could ring and talk to someone”

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Posted 7 years ago

“Good range of products. Will probably purchase from here again. Very pleased with Lamy duo-pen / pencil, with free engraving. Delivered in time frame expected.”

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Posted 7 years ago

“The order was delivered promptly. I cannot review the pens as they are a gift and have not been given yet. Thank you”

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Posted 7 years ago

“Great product. Free delivery. Quick response to query.”

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Posted 7 years ago

“Deliver on time and perfect conditions”

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Posted 7 years ago

“Good quality refills, not too expensive”

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Posted 7 years ago

“Quick and easy to order, one of the few places in the UK that stock and ship a decent range of Paperblanks.”

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Posted 7 years ago

“You provided me with the refill I required.”

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Posted 8 years ago

“I have just received the pen today. Somehow, pictures misled me to purchasing this. I thought it was more bigger and heavier. Should have included the weight of the pen as part of the specs too. I was looking for a heavy pen, not a light one. Nevertheless, I am overalled satisfied with the lead time, service , and the product.”

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Posted 8 years ago

“I bought the P'3120 machenical pencil for gift, and it was great! Shipping takes little bit longer than i was expected but delievered not to late and the product is cool The Price was reasonable too I'm willing to buy another product on this site”

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Posted 8 years ago

“Speedy delivery to USA. Engraving was well done. Recommend placing soft tissue around pen prior to shipping to reduce scratch hinges inside box.”

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Posted 8 years ago

“OK, as expected.”

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Posted 8 years ago

The Pen Company is rated 4.9 based on 8,960 reviews