The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,869 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd March 2025

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The Pen Company 5 star review on 3rd February 2025

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The Pen Company 5 star review on 25th December 2024

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The Pen Company 5 star review on 7th September 2024

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, great service.”

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Posted 3 months ago

“Very happy with service. Order arrived very quickly - even at such a busy time of year.”

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Posted 3 months ago

“Great service. Pen was delivered very quickly. It was bought as a Christmas present for my wife and she is very pleased with it.”

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Posted 3 months ago

“arrived quickly and order was correct”

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Posted 3 months ago

“The Dupont pen is amazing and thank you to The Pen Company for making the purcgase easy and on time for Christmas 2024.”

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Posted 3 months ago

“Perfect, brilliant website, super quick delivery and a fantastic pencil.”

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Posted 3 months ago

“Excellent service, very responsive and speedy delivery - Now my pen shop of choice!”

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Posted 3 months ago

“Service from the pen company cannot be faulted value and prompt attention to your order will shop again top of my list”

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Posted 3 months ago

“Always excellent service at The Pen Company. Have been buying diaries from them for the last 10 yrs and will continue to do so.”

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Posted 3 months ago

“Delivered a lovely pen straight away, with no problems, which was perfect for Christmas.”

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Posted 3 months ago

“Beautiful pen, well packaged.”

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Posted 3 months ago

“Excellent communication process, which is very important for an international customer like myself. Fair pricing and customer focused. I would recommend your company to my friends.”

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Posted 3 months ago

“Very pro-active and professional service , Thank you”

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Posted 3 months ago

“I treat myself to a beautiful diary from you every year. Your service was, as always, excellent, thank you.”

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Posted 3 months ago

“Found a great deal on a product I really wanted using the pen company. Quick delivery given the holidays and the product was in perfect condition. Would absolutely buy from here again.”

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Posted 3 months ago

“Excellent service, thank you!”

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Posted 3 months ago

“Excellent and very efficient service plus very friendly. I’d highly recommend using the Pen Company.”

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Posted 3 months ago

“Outstanding customer service, I contacted them by email about my order because I needed the items quickly, I was pretty shocked because I got an email response immediately, it was late at night! The query was dealt with straight away, after a brief email exchange they updated the colour of an item to one in stock and 24 hours later it was in my hands. Fantastic, highly recommend this company! Well done, such a nice thing to deal with a website with such great backup.”

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Posted 3 months ago

“Awesome customer support!”

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Posted 3 months ago

“Absolutely love the diary. So delighted and it arrived really quickly x”

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Posted 3 months ago

The Pen Company is rated 4.9 based on 8,869 reviews