The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,869 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd March 2025

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The Pen Company 5 star review on 3rd February 2025

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The Pen Company 5 star review on 25th December 2024

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The Pen Company 5 star review on 7th September 2024

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I learned that this is in the UK I thought it would take a while for the package to arrive here in California but it delivered within a week which was a nice surprise. Additionally it was packed with the attention of someone that takes care of the package. I would order my pens from here again. Additionaly, they were the only ones that had a full set that I was looking for.”

Helpful Report

Posted 3 months ago

“Very efficient delivery of a wide range of inkas and reflls even for my obscure pens..”

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Posted 3 months ago

“Marvellous service at the busiest time of the year( the week before Christmas) , prompt delivery of perfectly packaged pen , ordered on line from exemplary web site.”

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Posted 3 months ago

“Always good ,exc wrapping”

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Posted 3 months ago

“Great pens grandsons loved them”

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Posted 3 months ago

“The Pen Company stocked the exact diary I was seeking, it was dispatched quickly and packaged well”

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Posted 4 months ago

“Excellent service. The diary I had ordered was out of stock, I was emailed to ask if I would like to choose another-which I did. It arrived promptly and very well packaged.”

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Posted 4 months ago

“I left it late to order my favourite paperblanks diraies direct, so searche dthe internet and the pen company had a selection left & got my order to me in good time for Christmas. Good quality product and efficient service thank you”

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Posted 4 months ago

“Trustworthy delivery and well packaged of a relatively valuable order.”

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Posted 4 months ago

“A retirement gift, great quality.”

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Posted 4 months ago

“I bought the Parker Premium Rollerball Black w/GT to be given as a closing gift to my client and my client loved it. When I called The Pen Company they answered and were very friendly. I will be back for more. I am a happy customer.”

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Posted 4 months ago

“Quick service well packaged excellent product my wife loves these diaries”

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Posted 4 months ago

“Delivered on time in sustainable packaging. Lovely quality item.”

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Posted 4 months ago

“The whole experience was conducted very professionally and without difficulty. I swapped the original purchase and the help in I received to do so was first rate. I would have no hesitation in recommending The Pen Company.”

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Posted 4 months ago

“Efficient. Well priced. Fast Service. What more could I want?”

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Posted 4 months ago

“Fast and integrated shippment!”

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Posted 4 months ago

“Delighted with the service, I would recommend this company.”

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Posted 4 months ago

“Received as described. Their price is very competitive, saved my wallet. Thank you so much!”

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Posted 4 months ago

“Great company, no complaints whatsoever; easy to navigate ordering procedure and item turned up earlier than expected. Good job all around.”

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Posted 4 months ago

“Great service. Pen as described works great. Very smooth.”

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Posted 4 months ago

The Pen Company is rated 4.9 based on 8,869 reviews