The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,181 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,181 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 31st January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchase arrived promptly and in good condition. Continued update on progress of purchase until delivery. Good service.”

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Posted 6 months ago

“First class service first class item”

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Posted 6 months ago

“Very good choice of diaries and very quick delivery. Use them each year and have never been disappointed!”

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Posted 6 months ago

“Arrived quickly and exactly what I had requested”

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Posted 6 months ago

“I have been collecting fountain pens for a very long time. I have many different brands, types and colors of pens, from very expensive to very cheap. I made all my recent purchases online from The Pen Company. All of the pens I received were "really" never used, never even tried once. Many of the products sold as unused in the industry are actually used! That said, the product was shipped very quickly and arrived the next day. If you live in the UK, you should receive it within a day or two. I wholeheartedly recommend the company to all pen lovers. And it is cheaper than other companies!”

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Posted 6 months ago

“The diary was very well packaged and arrived quickly. Excellent service and I would recommend this company.”

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Posted 6 months ago

“I prefer to use only quality pens. My old ones sometimes run out of ink or just dry out. I was overwhelmed to find a vast selection of ballpoint pen refills on The Pen Company website. I ordered what I needed and the delivery was very fast, despite all the customs fuzz. I am a happy customer!”

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Posted 6 months ago

“Amazing customer service! Great quality products and great shipping time even though I ordered from outside the UK.”

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Posted 6 months ago

“Excellent service. Delivery as expected. Highly recommended.”

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Posted 6 months ago

“Great communication on delivery. Everything came as described and in good working order.”

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Posted 6 months ago

“Outstanding customer service, and very reasonably priced products.”

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Posted 6 months ago

“Very speedy service. Will use again.”

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Posted 6 months ago

“This was a very quick and easy experience ordering a specialty pen with custom engraving. I would certainly recommend this to anyone.”

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Posted 6 months ago

“I have bought lots of stuff from The Pen Company. Every order has been perfect. Delivery is always very quick and their prices are keen. I will keep coming back 😁.”

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Posted 7 months ago

“Every year I order a Paperblanks diary from The Pen Company. I have already ordered my 2024 diary which I received promptly, as always. Very happy with the service.”

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Posted 7 months ago

“Beautiful diary, delivered swiftly as always”

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Posted 7 months ago

“Always buy my diary from The Pen Company. Excellent service and fast free delivery”

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Posted 8 months ago

“Good with updates about my order and the product is perfect. Super impressed with the quality and the box it came in. Very beautiful!”

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Posted 8 months ago

“The Naginata Togi Fountain Pen from the Pen Company is an absolute gem! This exquisite writing instrument boasts unparalleled craftsmanship, delivering a writing experience like no other. The elegant design and flawless performance of the nib make every stroke a joy, elevating my penmanship to new heights. A true masterpiece for any writing enthusiast!!!! A must to everyone who still appreciate penmanship. Absolutely delighted with my purchase! And The packaging was secure, and they arrived in pristine condition. The Pen Company was incredibly responsive and provided fast shipping. I highly recommend this The Pen Company and would happily do business with them again. Thank you for the fantastic experience!"”

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Posted 9 months ago

“Buying pens - used and new - used to be a major interest, but with less need to write by hand and equally importantly, the closure of physical pen stores, the fun has gone out of it and I've stopped investing in pens or giving them much time. I use The Pen Company as the best available outlet for pens, when I need one and I couldn't find the Fischer Bullet Pen anywhere else, so I'm grateful for that. I'm a book buyer too, and if I have to buy online I go to Abe Books, who show second-hand books next to the new ones and are the best mainstream collector site. I'd use a pen site that did the same as Abe Books, offering a wide range of classic and second-hand pens next to the new lines, as while I couldn't evaluate the pens close up, I could browse an extensive range of old and new - which would rekindle my passion for pens and encourage me to spend a lot more money on them.”

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Posted 9 months ago

The Pen Company is rated 4.9 based on 8,181 reviews