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The Panel Company Reviews

4.6 Rating 6,510 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 6,510 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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“Excellent product, price, good delivery and top communications”
Helpful Report
Posted 1 year ago
Hi Deborah, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“I went to the shop in Dartford. I ordered 20 panels while I was there as that is what they had in stock. Then I needed another 6 which I ordered. 2 weeks went by had no call or anything so I called then was told can't get them and they now only have 16 in stock. Would of been nice to receive some sort of call rather than me chase you. So I have had to go elsewhere.”
Helpful Report
Posted 1 year ago
Hi, We sincerely apologise for being unable to fulfil your order due to stock levels and for the miscommunication. This is not the level of customer service we aim to provide, and we will ensure that your feedback is communicated to the relevant department for immediate review. Kind regards, The Panel Company
Posted 1 year ago
“Excellent materials easy to cut flexible and a wow factor end product”
The Panel Company 5 star review on 21st March 2025
Helpful Report
Posted 1 year ago
Hi Steve, Thank you for sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company
Posted 1 year ago
“Great service great product would buy again,well packed, delivery driver was great.”
Helpful Report
Posted 1 year ago
Hi Stephen, Thank you for sharing your experience and giving it 5 stars! We appreciate it! Kind regards, The Panel Company
Posted 1 year ago
“Good choice of panels. Panels are easy to install and look fabulous. Good quality compared to some I've seen. Delivered with care, driver was very accommodating and carried them to room of my choice. Kept informed of delivery time”
Helpful Report
Posted 1 year ago
Hi Denise, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Excellent service from point of purchase via an easy to navigate website through to delivery. Our purchases arrived via their own delivery service by a polite and professional driver. The boards were well packaged and free from transit damage or blemishes. We would definately recommend this company.”
Helpful Report
Posted 1 year ago
Hi Gareth, Thank you for sharing your experience with us. We’re grateful for your feedback and kind word! Kind regards, The Panel Company
Posted 1 year ago
“Great price high quality boards and quick delivery service”
Helpful Report
Posted 1 year ago
Hi Stuart, Thank you for the kind words and 5 star review! We appreciate it! Kind regards, The Panel Company
Posted 1 year ago
“Efficient, kept me updated. Delivery on time. Very nice lady who delivered the panels.”
Helpful Report
Posted 1 year ago
Hi Mrs Wood, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Most splendid. Really good price for the ceiling panels we ordered. Extremely pleased with the delivery, very prompt. Kept informed of what was going on all the way to delivery. Thank you so much. And they look good too.”
Helpful Report
Posted 1 year ago
Hi Stuart, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Great service and communication”
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Posted 1 year ago
Hi Jim, Thank you for the kind words and 5 star review! Kind regards, The Panel Company
Posted 1 year ago
“Great products, this is our third order now. Good comms and great quality. Delivery can be a pain time wise, depending on where you are, but as it’s free I still gave 5 stars, can’t complain about that for sure!”
Helpful Report
Posted 1 year ago
Hi Paul, Thank you for the kind words and taking the time to share your experience. We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
“All the products I have purchased from the panel company have been excellent good quality very reasonable price and good service and delivery will be using them again soon”
Helpful Report
Posted 1 year ago
Hi David, Thank you for sharing your experience and giving it 5 stars! We appreciate the kind words and feedback! Kind regards, The Panel Company
Posted 1 year ago
“Requested samples which arrived promptly, excellent service.”
Helpful Report
Posted 1 year ago
Hi Anne, Thank you for the kind words and sharing your experience. We appreciate it! Kind regards, The Panel Company
Posted 1 year ago
“We made a couple of orders from The Panel Company, and the experience was varied. The Good: So the products are great quality, pricing is reasonable, and they deliver. The Bad: Delivery is slow, so when you order don't expect to receive it quickly. Also, we ordered some stuff that we needed to complete our bathroom, but from order to delivery it was at least 5 days, and when we received the delivery the wrong stuff had been sent. This was problematic, as we had a tradesman doing the work, and he'd been waiting on the ordered parts to complete the job, and we didn't have time to wait another 5+ days for the correct items to be delivered. So I had to drive a 110 mile round trip to collect the correct items from the Dartford store, drop them to my builder in Colchester and then drive home to London. Despite the issues, the products are good and we were ultimately happy in the end.”
Helpful Report
Posted 1 year ago
Hi Damien, Thank you for your kind words about our products and for sharing your experience. We sincerely apologise for the missing items in your order and the inconvenience this caused. We appreciate your patience and will ensure your feedback is shared to our Logistics Team. Kind regards, The Panel Company
Posted 1 year ago
“Dud not receive samples in spite of chasing up”
Helpful Report
Posted 1 year ago
Hi Marie, We sincerely apologise for the inconvenience caused. We have resent your samples via first-class postage on 14th March. If the samples do not arrive, we kindly ask that you contact us directly so that we can investigate the matter with the courier. Kind regards, The Panel Company
Posted 1 year ago
“From start to finish brilliant service . Got a sample from website , went to showroom , very good service and advice, good prices Quick delivery . Will definitely use again .”
Helpful Report
Posted 1 year ago
Hi Sue, Thank you for giving your experience 5 stars! We appreciate the kind words about our customer service and products! Kind regards, The Panel Company
Posted 1 year ago
“Panels were great quality and easy to install”
Helpful Report
Posted 1 year ago
Thank you for the kind words and sharing your experience! We appreciate the feedback! Kind regards, The Panel Company
Posted 1 year ago
“The panels arrived on time, they looked just like on the pictures! Very good quality, easy to fit. It was my first time installing panels and getting them with lines made the installation a bit more difficult, but they look great”
Helpful Report
Posted 1 year ago
Hi Enora, Thank you for sharing your experience and giving our products 5 stars! We're grateful for the feedback. Kind regards, The Panel Company
Posted 1 year ago
“Panels supplied appear excellent quality, and arrived well packed and protected. Trim and fittings extremely good, and the adhesive certainly does grab! A couple of queries I had dealt with very quickly, and pleasantly. Delivery quick...the only negative point being that I was NOT notified of delivery date, despite being informed that I would. It was fortunate that I was around when the panels were delivered. Otherwise, excellent company to deal with.”
Helpful Report
Posted 1 year ago
Hi Victor, Thank you for your kind words and giving your experience 5 stars! We apologise for the lack of updates regarding your delivery as you should have received a text with your time slot the day before. Kind regards, The Panel Company
Posted 1 year ago
“Don't usually write reviews, but credit where it's due, Panels came on time, packaging was very good, quality even better, 100% happy customer. Will be placing another order soon for a 2nd DIY project.”
Helpful Report
Posted 1 year ago
The Panel Company is rated 4.6 based on 6,510 reviews