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The Panel Company Reviews

4.6 Rating 5,195 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,195 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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Very happy with price, packaging, and delivery. Frequent texts to alert me of orders progress and polite driver delivering. All in all, excellent.
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Posted 2 years ago
Brilliant . Can't fault the service . Slight mistake with order which was rectified immediately. I live over 40 miles from the depot it was only a small amount that was missing and it was delivered in no time . So refreshing in this day and age. Highly recommended.
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Posted 2 years ago
My shower panels are beautiful I am well please with them. I ordered online delivery was on the time. The only thing I was disappointed in. I ordered three boards two were covered one was loose
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Posted 2 years ago
Excellent service prompt delivery easy to install 👍
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Posted 2 years ago
The quality of the sparkle board was excellent along with the trim and adhesive. I found the advice and order I placed by phone was both accurate and helpful. The delivery process was informative and my goods arrived as stated in the email both on time and without damage. I would fully recommend this company. I used the Rotherham outlet. Rob
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Posted 2 years ago
Always very helpful and sorted out the problems. Will recommend and both bedroom and utility room look great
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Posted 2 years ago
Excellent customer service from Gaz in the Bristol store. We were unsure as to what or if to order but reassurance and time explaining the process put our minds at ease. Prompt delivery. Would definitely recommend.
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Posted 2 years ago
Super fast delivery and a really good price.
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Posted 2 years ago
Unable to provide the number of panels I needed in an acceptable time frame, not waiting a month plus. Or increase the size of the panels at an extra cost to me.
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Posted 2 years ago
Hi Jill - Apologies that we couldn't get the panels out to you straight away, having looked into this I can since see you have been fully refunded, however if you would like to get in touch with us to discuss this further please contact us on the below details > E: info@panelcompany.co.uk T: 01484 248 718 The Panel Company
Posted 2 years ago
Thanks very nice product
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Posted 2 years ago
Very slow delivery. Used another company for my next order, arrived within 48 hours.
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Posted 2 years ago
Hi - Thank you for taking the time to leave us a review, the reason why our delivery takes a little longer is because we deliver all of our orders on our own vans to avoid damages & missing parcels that come with shipping out via courier service, hence giving our customers a better overall experience. If you would like to get in touch with us to discuss this further, please contact us on the below details > e: info@panelcompany.co.uk t: 01484 248 718 The Panel Company
Posted 2 years ago
Absolutely no issues with the panels and they look great but the delivery was poor. I checked the delivery on the phone as we had been waiting a while, was assured they were arriving in two days, they did not. No communication or apology, when I spoke with customer service they said a manger would call, they did not. Panels arrived 5 days after the expected date, I had to pay my builder for two days to do nothing.
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Posted 2 years ago
Excellent product. Incredibly easy to work with and looks fantastic. Delivery isn’t the fastest but they do let you know when the delivery will take place which is within the 1 hour time slot that the give you the day before.
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Posted 2 years ago
Excellent product 2 week delivery so plan your project, will be ordering again
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Posted 2 years ago
Amazing service. I would recommend to anyone wishing to purchase panels. The service we received from Lynden Scothern was brilliant.
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Posted 2 years ago
Very Happy
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Posted 2 years ago
Arrived on time 3 of 4 panels damaged lucky I ordered one extra just in case they look good
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Posted 2 years ago
Hi - Apologies about this if you get in touch with our customer service team on the below details, the team will be able to assist you with a resolution > e: info @panelcompany.co.uk t: 01484 248 718 The Panel Company
Posted 2 years ago
brilliant customer service, thank you. Firstly the panels we bought were really good value for money and great quality - we looked at B&Q, but these were much cheaper. Unfortunately when they arrived the panels were damaged, but I called The Panel Company straight up and they immediately arranged a pickup and swap, which happened the next day. This totally exceeded my expectations, and allowed us to to get on with the bathroom, thank you
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Posted 2 years ago
Very good👍
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Posted 2 years ago
Good price, good product and quick delivery.
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Posted 2 years ago
The Panel Company is rated 4.6 based on 5,195 reviews