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The Panel Company Reviews

4.6 Rating 5,182 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,182 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

The Panel Company 5 star review on 31st January 2026
S Green
The Panel Company 5 star review on 31st January 2026
Abi Calder
The Panel Company 5 star review on 31st January 2026
Rita Lewin
The Panel Company 5 star review on 31st January 2026
Rita Lewin
The Panel Company 5 star review on 30th January 2026
Daphne Comber
The Panel Company 5 star review on 30th January 2026
Paul Holland
The Panel Company 5 star review on 30th January 2026
Kirsty Fielding
459
Anonymous
Anonymous  // 01/01/2019
Good communication Panel arrived well protected and ahead of scheduled time Price very competitive
Helpful Report
Posted 2 years ago
Still haven't received order after 2 weeks.Very poor communication, if it haven't been for me emailing to find out about when I would receive goods I would still be waiting to hear.
Helpful Report
Posted 2 years ago
We are very sorry about any inconvenience this may have caused. Our delivery time excludes weekends and as you are based far away from the Durham branch it took slightly longer to reach you. Again we are very sorry about your experience with The Panel Company.
Posted 2 years ago
Very pleased with our delivery driver was very helpful and polite will certaily use you again.
Helpful Report
Posted 2 years ago
Very friendly and helpful customer service, competitive prices with regular special discounts, good quality products and super efficient delivery service. I can highly recommended The Panel Company.
Helpful Report
Posted 2 years ago
Great company and kept me informed about when delivery would arrive Products very reasonably priced
Helpful Report
Posted 2 years ago
They made me wait 2 weeks for an order I placed and when I called them to chase it up they said it would be delivered on a certain date only to then be called the day before delivery to be told there is no stock of that item! Hence to say I will not be using this company again.
Helpful Report
Posted 2 years ago
Excellent service had got my order in 3 days and driver was very pleasant
Helpful Report
Posted 2 years ago
The staff in the shop gave great customer service and were extremely helpful. Delivery was as expected and arrived on time. We would highly recommend this company and would definitely use them again.
Helpful Report
Posted 2 years ago
Very informative in the shop and the delivery company kept us updated, also the driver kept us updated on the arrival time.
Helpful Report
Posted 2 years ago
I have bought some floor tiles and found out they are not suitable for under floor heating. Phoned up how to return/replace another products but unfortunately none of their flooring is suitable for under floor heating. Also found out there is a 20% restocking charge, which was not said when order, plus, the product was in stock!! Well, not sure I will get stuff from them tbh as many places don't charge any more, as I was told by another tiles shops next door. Beware!
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Posted 2 years ago
Once again really pleased with this company. Fast and efficient service, cant fault them.
Helpful Report
Posted 2 years ago
Excellent service, good communication about delivery and panels great value for money. Online instruction video also very useful before fitting panels.
Helpful Report
Posted 2 years ago
Great product, great service and delivered as advised with their own vehicle and personable driver. No hesitation to recommend and will use again when the need arises.
Helpful Report
Posted 2 years ago
Very good customer service really helpful. Products arrived quickly and were of good quality. Would recommend ...
Helpful Report
Posted 2 years ago
Absolutely fantastic customer service and products are superb
Helpful Report
Posted 2 years ago
Great service very helpful staff would definitely recommend 5⭐️⭐️⭐️⭐️⭐️
Helpful Report
Posted 2 years ago
Well what can I say they failed to turn up on the first delivery date although they sent several ETA's, so contacted the Bristol Branch and spoke to a very apologetic and helpful young Lady whom informed me the delivery would be coming Sunday morning early which suited me and indeed they did turn up at 8.05 a chap with a very impressive beard, the vinyl flooring I ordered I got at a very reasonable price so in the end it all turned out to be a good experience so THANK YOU The Panel Company.
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Posted 2 years ago
Brilliant customer service very knowledgeable staff great payment and delivery times
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Posted 2 years ago
Delivery details a bit sketchy, but did come a bit late. Guy very nice and helpful. Pleased with the whole order
Helpful Report
Posted 2 years ago
Great service at a great price
Helpful Report
Posted 2 years ago
The Panel Company is rated 4.6 based on 5,182 reviews