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The Panel Company Reviews

4.6 Rating 5,182 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,182 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 31st January 2026
S Green
The Panel Company 5 star review on 31st January 2026
Abi Calder
The Panel Company 5 star review on 31st January 2026
Rita Lewin
The Panel Company 5 star review on 31st January 2026
Rita Lewin
The Panel Company 5 star review on 30th January 2026
Daphne Comber
The Panel Company 5 star review on 30th January 2026
Paul Holland
The Panel Company 5 star review on 30th January 2026
Kirsty Fielding
459
Anonymous
Anonymous  // 01/01/2019
Fast, efficient, good quality and price. Excellent communication, helpful staff.
Helpful Report
Posted 2 years ago
I haven’t yet installed the panels but the customer service I have received from general queries to quote, purchase and then delivery has been fantastic I couldn’t fault “the panel company” at any stage and would highly recommend them.
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Posted 2 years ago
Ordered the uPVC wall and ceiling panels both easy to install and look fantastic, great value for money!
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Posted 2 years ago
Very good product, easy to fit, has transformed the feel of our conservatory. I found it easier to cut with a fine tooth saw rather than a Stanley knife.
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Posted 2 years ago
Worst experience, delayed the order for two weeks. Then customer service gentleman asked for 3rd week to deliver the order but i cancelled the order and asked for refund. Each time i had to call to the customer service on the promised day for estimated time of delivery but they seem to have no information.
Helpful Report
Posted 2 years ago
Hi Tarq, we are sorry about any inconvenience this may have caused. I have contacted the Rotherham branch that dispatched your order and there was a stocking issue with panel you ordered which you were made aware of. When delivering we discount weekends which is way the delivery may have seemed longer than you expected.
Posted 2 years ago
I was originally looking at much more expensive "solid" panels from other companies but the total price was rather expensive, so ordered samples. The samples were sent quickly and the product seemed much better than I thought it would be. Ordered two panels and trims for a shower. These were delivered on time and are really very good. Once glued in place they feel solid and don't have the sort of hollow feel to them that I was expecting from uPVC. I will probably order more for the en-suite.
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Posted 2 years ago
Absolutely fantastic! Probably the best company I have dealt with in a long time. Really helpful and honest advice, great communication, the delivery was on time and the product perfect. 100% in every area. Thank you 👍
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Posted 2 years ago
Fantastic product, will definitely recommend and use again Thank you
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Posted 2 years ago
First class service arrived earlier than expected. Look amazing
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Posted 2 years ago
Great delivery service , very helpful, looks lovely on wall . .great company
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Posted 2 years ago
The Bristol warehouse were very helpful about my order and as they use their own delivery vans the driver was super helpful and went above and beyond. The product and price were good also. Thoroughly recommend
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Posted 2 years ago
Absolutely fantastic company and staff! We unfortunately had to sort our bathroom ourselves with limited knowledge the panel company went above and beyond to help tell us what we needed and pick out the correct items then after a few days of waiting for delivery confirmation I called and explained we had no bathroom and again they went above and beyond (think his name was james) who took it upon himself to deliver the items as soon as he could himself so we could get the bathroom sorted quicker cause we have kids and no relatives around to use their facilities we also needed extra items and my husband spoke to gaz who again went above and beyond to help they also have wonderful Information and video instructions on the website I'm so glad we found them they have been amazing and we now have a beautiful (and working!) bathroom
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Posted 2 years ago
Easy to order and great product. Exactly as described. Was delivered on promised day with regular updates via text and a confirmed one hour slot. Great customer services at the Bristol depot. A good experience all round.
Helpful Report
Posted 2 years ago
I was extremely disappointed with the quality of the panels delivered this time, which I would not have been able to use in the bathroom as I had previously. Whilst there were problems previously I had enough panels to avoid the problems because I over ordered. This time there were a lot of marks on both panels. The lack of close scrutiny in the place that I have used the latest panels means I was able to use them. I would not otherwise. This was after the wrong panels were delivered initially. The colour of the back of the panels has also changed. I would not expect such poor products.
Helpful Report
Posted 2 years ago
Hi Hazel, We do apologise in regards to the board being different unfortunately since you ordered your last products, the supplier source for this product has since changed, when this happens we do update our samples department to ensure that the correct product is sent out and ensure the customer is happy with the product. With a more than 1 year difference between your orders we can’t be certain the product is going to be exactly what you ordered previously. If such time surpasses since your previous order we would recommend ordering a sample to ensure you are still happy with the product.
Posted 2 years ago
Value for money, good quality product and fast delivery
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Posted 2 years ago
Panels were fine but the white trims were more like a light grey colour and so I was unable to use them.
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Posted 2 years ago
Delivery was excellent. The panels are value for money, good quality and look fantastic in the bathroom
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Posted 2 years ago
V good service. Emailed them a couple of questions before my purchase and received a phone call to answer them, very helpful guy on the phone, talked me through what I would need and what I wouldn’t. Definetly recommend.
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Posted 2 years ago
Good product and quick delivery
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Posted 2 years ago
James the delivery man was extremely helpful
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Posted 2 years ago
The Panel Company is rated 4.6 based on 5,182 reviews