The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,478 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,478 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 4 star review on 31st March 2026

461

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First of all, you took the order, after a few days I had to contact you to ask about it, to be told you had to order it in, then had a wait another week for delivery. On opening the product it was very poor quality and you say it’s a pattern match it’s not, can only be used in one continuous strip, I did write a review when a found this out, but it’s not been published.”

Helpful Report

Posted 2 years ago

Good Morning, Thank you for letting us know. I do apologise for the delay in communication, we do have certain lines that we call from a centralised storage and that can add time to the delivery. With regards the product, any brick pattern is a pattern match along the whole length. We do not advise to use a pattern match panel when you are cutting it shorter for a kitchen splashback as the pattern wont repeat. You can use it in a reduced length application but you would need to double the amount of panels for a pattern match. Regards Panel Company | Customer Services

Posted 2 years ago

“Great product, good price and fast delivery. The customer service received from Joanne was fantastic. We will definitely use you guys on our next project and will highly recommend.”

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Posted 2 years ago

“Excellent product ,easy to cut and fit ,transformed the room . Does what it says on the tin. ! Alan”

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Posted 2 years ago

“Great item fast delivery at a good price”

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Posted 2 years ago

“Brilliant customer service, delivery and communication outstanding, thank you so much. We live on the North Yorkshire coast, away from all depots, this was not a problem for The Panel Company, I would highly recommend this company”

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Posted 2 years ago

“Price is great, communication and delivery method is poor.”

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Posted 2 years ago

“Great priced panels. Fantastic customer service and delivery driver. Would definitely recommend to friends and family.”

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Posted 2 years ago

“Great service, the delivery driver was a real good man too. thank you. not used the products yet, but they look good and quality seems ok. All in all, 10/10 from purchase to delivery, thank you. I would definately recommend.”

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Posted 2 years ago

“These panels are the bargain of the century panelled the downstairs toilet in a day . Delivered with care driver very helpful .Quality of goods excellent . Cost of total job less than £90 .”

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Posted 2 years ago

“Very reasonably priced pvc panels which have been easy to cut and install. And the delivery driver was so helpful, friendly, upbeat and chatty he made my day!”

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Posted 2 years ago

“These guys got me out of a situation where I needed the panels soonest and did not disappoint - thanks”

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Posted 2 years ago

“It delivered in time and it was easy to adjust it on the looks really good 👍”

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Posted 2 years ago

“Great value, on time fast delivery by friendly driver. All I all a highly recommended company 5*****”

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Posted 2 years ago

“James was very helpful when we visited the show room and the panels now look good on our bathroom walls.”

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Posted 2 years ago

“No problems delivered when it said very pleased with the product my bathroom looks great with the panels”

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Posted 2 years ago

“This is second order in 6 months first delay in delivery my second order from 30 October is now delayed why take orders if you don’t have the product”

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Posted 2 years ago

Good Morning, Thank you for letting us know and may I apologise for the customer service you have received. Looking at your order I can see there has been a supply issue and internal miscommunication on this product. I have spoken to the manager at the Durham distribution hub and we will do everything we can to expedite your delivery. Regards Panel Company | Customer Services

Posted 2 years ago

“Where’s my stuff lol”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for contacting us. Your order is scheduled for delivery tomorrow (16th), you will receive a text notification with your delivery window. Any issues please contact customer services on 01709 828339 Regards Panel Company | Customer Services

Posted 2 years ago

“Great product's and website easy to use. Had one hiccup with my order but the delivery team sorted it out quickly and completed my delivery very quickly and efficiently. All dealings with the company staff were polite efficient and friendly. Thanks!”

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Posted 2 years ago

“More than happy with the product, (Sealux Strips for a shower). Not so happy about delivery which took 8 days to arrive and very nearly held the job up. The company says allow 4 to 7 working days for delivery but have stopped using outside couriers preferring to use their own drivers as some products became damaged in the past. Can I suggest there is an option for smaller items to still be sent by courier or Royal Mail as I would have been willing to pay an additional amount for a faster delivery. Otherwise everything OK. If I use the company again I’ll ensure I order at least two weeks before the products are required.”

Helpful Report

Posted 2 years ago

Good Afternoon, Thank you for your feedback. Our delivery service is constantly under review to ensure we can offer the best possible service. We no longer use couriers because of the high probability of damages which offers the worst customer experience possible. I will relay your comments to the distribution manager, thank you for your custom. Regards Panel Company | Customer Services

Posted 2 years ago

“Great price. Fantastic communication regarding delivery which arrived right on time. Would definitely recommend and use again in the future”

Helpful Report

Posted 2 years ago

The Panel Company is rated 4.6 based on 5,478 reviews