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The Panel Company Reviews

4.6 Rating 5,623 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,623 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 23rd April 2026
Anonymous
The Panel Company 5 star review on 21st April 2026
Michael Hall Aspect Maintence Ltd
The Panel Company 5 star review on 21st April 2026
Gemma Palmer
The Panel Company 5 star review on 20th April 2026
Ruth Chenery
The Panel Company 5 star review on 18th April 2026
Anonymous
The Panel Company 5 star review on 18th April 2026
Anonymous
The Panel Company 5 star review on 17th April 2026
Kevin Lawton
462
Anonymous
Anonymous  // 01/01/2019
Your service was second too none, The panels and goods are made ver well and the delivery driver was very polite and helpful. Happy to do business with your company again
Helpful Report
Posted 4 years ago
What a fantastic company - I ordered 4 panels but two got damaged in transit (by the courier company) - I emailed the company and they immediately dispatched two more panels which arrived the following day! Fantastic service! I haven’t had these fitted yet but they look amazing and looking forward to seeing them on the wall!
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Posted 4 years ago
Great prices and quick delivery, however for some strange reason we got double delivery which I called about and someone came to collect very quickly which was great. We have now opened our delivery and noticed 1 of the panels had a dent in and was broken in the corner and along the panel for about 4 inches. Luckily we had to cut the board so it didn't matter to us. I'd definitely recommend this company and would definitely use again. Thankyou
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Posted 4 years ago
Ordered prior to Christmas and expected a delay but my order arrived after 5 days which was great.Delivery driver very polite and helpful which is a plus these days. So happy with my graphite panels that now we have decided to continue around the bathroom instead of the planned replastering and painting-The Panel Company will definitely be getting my next order when we have decided on the best match for my already installed Graphite panels.
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Posted 4 years ago
Very pleasant, helpful and professional staff. Good availability of stock, delivered when promised.
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Posted 4 years ago
I would highly recommend the panel company if your looking for bathroom wall panels the quality is exellent delivery is exellent and the customer service 2nd to non
Helpful Report
Posted 4 years ago
Hi Jason, Thanks for the great review, I will pass your comments on to the customer service, We hope you love your new panels and hope to see you order again in the future :) Thanks, The Panel Company
Posted 4 years ago
Fast Delivery, very helpful staff went out of their way to ensure i received my order asap.
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Posted 4 years ago
Hi Dominic, Thanks for the great review, I will pass your comments on to the staff, We hope you love your new panels and hope to see you order again in the future :) Thanks, The Panel Company
Posted 4 years ago
Great company. Prompt delivery. Panels well wrapped for transportation. Cant comment any further as waiting for the plumber to do our refurb.
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Posted 4 years ago
Thanks for great review, We hope you like your panels once they are installed :) Thanks, The Panel Company
Posted 4 years ago
Adam provided excellent customer service, resolving my issues quickly :) Great price, quality products
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Posted 4 years ago
Hi, Thanks for the great review, I will pass your comments on to Adam. Many thanks, The Panel Company
Posted 4 years ago
The staff and service was absolutely excellent. Granted, they had missed a couple of small items off our initial order due to a miscommunication but after a quick phone call with an extremely helpful guy, the missing peices were delivered within 48hrs. Would rate the company for sure and recommend them, however the same can't be said for some of the products but will review those separately. Thank you for your excellent service!
Helpful Report
Posted 4 years ago
Hi Kim, Thanks for the review we are glad you are happy with our customer services and fast delivery, I'm sorry you are not happy with some of the panels. If it's something we can help with don't hesitate to get in touch with us and we will do our utmost to help. Many thanks, The Panel Company
Posted 4 years ago
Can't recommend enough. Waited 5 days (including the weekend) but unfortunately hit an issue where the website had reset the colour trims back to their original colour setting after the page had refreshed, thereby giving me the wrong colour trims. After contacting The Panel Company, they managed to rectify my order and get a new set of trims out the very next day. Customer service is fantastic, friendly and very helpful. I will definitely be using these guys again when my house will (inevitably) be remodelled again.
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Posted 4 years ago
Hi Paul, Thanks for the amazing review, Apologies you came across an issue with the website, but we are glad our customer service made up for it. We are glad you will use us again and look forward to your next order! Many Thanks, The Panel Company
Posted 4 years ago
From the first phone call Adam and the whole team could t have been more helpful. I was a little apprehensive about the quality of product I’d receive considering that I’m ordering online and haven’t seen the product at this point but I need not have worried. The panels came on time, without damage and far exceeded what I’d expected. I would t hesitate in ordering again… even a very useless amateur such as myself has made a good job of the refurb!
The Panel Company 5 star review on 8th December 2021 The Panel Company 5 star review on 8th December 2021
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Posted 4 years ago
Very happy with my panelling and trim,bathroom walls look perfect now
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Posted 4 years ago
Nice panels but poor customer service. When my panels arrived I received a pack of 4 and then a single panel which was a different colour. I contacted them and was told they apologised and would send a replacement. After that I have had no contact from them despite several attempts to chase up my replacement. They have ignored all subsequent emails and you can never get through on the phone. The only contact I have had was an email to leave this review!
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Posted 4 years ago
Although the panels came after the delivery date. Customer services kept us up to date. Competitively priced. When delivered one of the long edges was slightly cracked..fortunately we were still able to use. Also the 'how to' videos were very helpful. Generally pleased with the panels.
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Posted 4 years ago
Transformed my Grandmas bathroom using these panels, straight over tile, shower also supplied by this company, they held off delivery until I requested it....highly recommended 👌
The Panel Company 5 star review on 7th December 2021
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Posted 4 years ago
Adam Kenyon was absolutley fantastic when i spoke to him on the phone he resolved my issue very fast. Very good customer service thanks.
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Posted 4 years ago
Great service, and great product, although there was a slight colour mismatch, the panel company replaced the wall boards. Really good customer services and I will be ordering for my next bathroom in March. Thank you
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Posted 4 years ago
Had my order delivered on time and when said they would. I had a slight mishap and didn't order enough ceiling panels and external trim so I phoned them up and the gentleman who answered the phone could not of been more helpful even asking my batch code on the panels, great customer service from him. I received my additions the next day. I would use this company again.
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Posted 4 years ago
Avoid this company at all costs. My experience with them was a nightmare. There was no communication at all on their end about when I would receive my shower panels. I tried emailing them to find out and heard nothing back from them. I tried ringing them and was told that they were having stock issues. Well then don't list items as "Available now!" if you don't have them. It's not hard! Ended up having to wait 14 days to finally get my order and they sent me the wrong size panel trims! I'll buy the correct sized trims elsewhere - I can't afford to wait another 2 weeks for a replacement that may or may not actually be what I ordered.
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Posted 4 years ago
The Panel Company is rated 4.6 based on 5,623 reviews