The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,574 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Tell us how The Panel Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Panel Company 5 star review on 29th April 2025

379

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to a lady called Joanne in the company and she made me feel at ease...great company and very empathetic would recommend them all day long what a great team of people”

Helpful Report

Posted 2 months ago

Hi Hannah, Thank you for kind words about our customer service and taking the time to share your experience. We appreciate the feedback. Kind regards, The Panel Company

Posted 2 months ago

“Excellent service .Good value .Brilliant service to the door”

Helpful Report

Posted 2 months ago

Hi Dian, Thank you for the kind words and sharing your experience. We appreciate your feedback! Kind regards, The Panel Company

Posted 2 months ago

“Fast delivery, great price and product. Very Pleased.”

Helpful Report

Posted 2 months ago

Hi Charles, Thank you for sharing your experience. We appreciate your kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“Panels were great price good quality and easy to install look brill all great no issues”

The Panel Company 5 star review on 15th February 2025

Helpful Report

Posted 2 months ago

Hi Andrew, Thank you for sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 2 months ago

“Panel Company provided an excellent service with fast delivery.”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“only needed samples to help make decision very helpful will be ordering”

Helpful Report

Posted 2 months ago

Hi Sandra, Thank you for sharing your experience when ordering samples from us. We appreciate your feedback! Kind regards, The Panel Company

Posted 2 months ago

“Very happy with quality of the panels, really easy to cut to size, these make a huge impact to my entrance hall, great communication from the panel company right up till delivery, would recommend without question.”

Helpful Report

Posted 2 months ago

Hi Mark, Thank you for sharing your new panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 2 months ago

“The panel looks good but surprised it didn’t come completely wrapped in cardboard protection as we know what delivery drivers are like.”

Helpful Report

Posted 2 months ago

Hi Sean, We’re delighted to hear that you’re happy with your purchase and appreciate your feedback regarding the packaging. Please be assured that we will pass this on to our Logistics department for further review. Kind regards, The Panel Company

Posted 2 months ago

“Lovely customer service had 2 sets of samples sent to me very quickly, have placed a order for my on suite & waiting for my delivery on Monday…Sarah was so helpful with everything. Next family bathroom so will be using Panel Company again.”

Helpful Report

Posted 2 months ago

Hi Lily, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“Great product, prompt delivery.”

Helpful Report

Posted 2 months ago

Hi David, Thank you for the 5 star review! We appreciate your kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“Samples delivered on time professional company competitive pricing decided to use a different company for 2 reasons 1. These panels are more of a print pattern on the wood whereas the ones we bought were textured and had more character and depth 2.The pattern was just on the top side whereas the ones we bought had the pattern on all 3 sides of the slat I'd still recommend these though”

Helpful Report

Posted 2 months ago

Hi, Thank you for the kind words and for sharing your experience. We stock slat panels with single-faced veneer and 3-sided wrap veneer. We kindly advise that our customer service team is here to assist if you have any questions about our products. Kind regards, The Panel Company

Posted 2 months ago

“Panels delivered on time by helpful delivery guy. Good quality,good condition and well packaged.”

Helpful Report

Posted 2 months ago

Hi Len, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 2 months ago

“Good communication, great price, top quality product”

Helpful Report

Posted 2 months ago

Hi Tracy, Thank you for the kind words and 5 star review! We appreciate your feedback. Kind regards, The Panel Company

Posted 2 months ago

“Panels seem really good but came with lots of mark on them a 1 panel had 2 big foot prints across scratching the wood veneer obviously this is not the fault of the panel company as they only distribute the panels”

Helpful Report

Posted 2 months ago

Hi Gary, Thank you for the kind words and for bringing this to our attention. We sincerely apologise that your panels arrived this way and would like to emphasise that our customer service team is available to help if you are not 100% satisfied with your order. Kind regards, The Panel Company

Posted 2 months ago

“Excellent prompt delivery well packaged”

Helpful Report

Posted 2 months ago

Hi Trevor, Thank you for the 5 star review! We appreciate the kind words. Kind regards, The Panel Company

Posted 2 months ago

“Placed order on the 2nd February and was told 5 to 7n days delivery. Chased my order on the 5th was told it wiold be in today. Now 6 days later rang an was told out of stock However the assistant Manager at the Bristol branch Apologised for delay and promised me she will keep a check on it hopefully to deliver on the 18th Feb . Not impressed !!!”

Helpful Report

Posted 2 months ago

Hi, We sincerely apologise for the delay in your order and any inconvenience caused by stock availability. We are pleased to inform you that your order is scheduled to be delivered on the 18th of February. Please rest assured that your experience will be shared with our Logistics Department for further review, so we can continue to improve our service. Kind regards, The Panel Company

Posted 2 months ago

“Great communication and the product was perfect. Highly recommend this company”

Helpful Report

Posted 2 months ago

Hi Susan, Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 2 months ago

“Kept up to date with delivery as they were coming to Scotland.. would buy again as quality is great for price … still to be completed regarding photo”

The Panel Company 5 star review on 13th February 2025

Helpful Report

Posted 2 months ago

Hi Monoghan, Thank you for the kind words and sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 2 months ago

“Panels arrived in good condition but missing one piece of edging trim of the order. Panels also don't completely pull in together equally on the tongue and grove leaving a slight gap in the middle.”

Helpful Report

Posted 2 months ago

Hi, We sincerely apologise for any inconvenience this may have caused. We kindly ask that you contact our customer service team directly at 01709 828339 or via email at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 2 months ago

The Panel Company is rated 4.6 based on 3,574 reviews