The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.59

4.6 Rating 3,841 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,841 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 18th June 2025

443

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to order and all the way to delivery. excellent price. The only concern was that the poor delivery driver had to carry then in on his own even though on the packing it says 2 people.”

Helpful Report

Posted 2 months ago

Hi Christina, Thank you for the kind words and giving your experience 5 stars! We truly appreciate your concern for our driver. Rest assured, they are experienced and regularly trained to handle the panels safely. Kind regards, The Panel Company

Posted 2 months ago

“Sample requested, delivered promptly. I will be ordering 2 panels for a small bathroom project”

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Posted 2 months ago

Hi Phill, Thank you for sharing your experience when ordering samples for us! We hope you love your full sized panels when you order them! Kind regards, The Panel Company

Posted 2 months ago

“I have used this company often on my properties and always delighted with speed of delivery and the panels are very good quality”

The Panel Company 5 star review on 27th March 2025

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Posted 2 months ago

Hi Barbara, Thank you for the kind words and choosing to order from us again! We're so happy you're pleased with your shower panels! Kind regards, The Panel Company

Posted 2 months ago

“very good delivery service”

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Posted 2 months ago

Hi Harry, Thank you for the kind words and giving your experience 5 stars! We appreciate the feedback. Kind regards, The Panel Company

Posted 2 months ago

“Great product easy to install and is working great. Staff were helpful too when I had an enquiry.”

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Posted 2 months ago

Hi Alexander, Thank you for the kind words about our products and customer service! We appreciate your feedback! Kind regards, The Panel Company

Posted 2 months ago

“Was directed to the Panel Company by my son in law. Found their web site easy to use, and their prices very competitive. A great selection of products. Purchasing and arranging delivery was very straightforward. Delivery was a dream. It may have been delayed byv24 hours, but they let me know in advance, snd kept e updated on progress. Delivery driver was very courteous and helpful.”

The Panel Company 5 star review on 26th March 2025

Helpful Report

Posted 2 months ago

Hi Danny, We appreciate your kind words and patience regarding delivery. Thank you for sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 2 months ago

“Really happy with the customer service. After a wrong panel delivered it was dealt with very well and very quickly. Will certainly use again.”

Helpful Report

Posted 2 months ago

Hi Scott, Thank you for taking the time to share your experience. We appreciate your kind words and patience while we corrected your order. Kind regards, The Panel Company

Posted 2 months ago

“Great company, product arrived within the time frame specified. Delivery driver was helpful and advised how best to fit the panels.”

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Posted 2 months ago

Hi David, Thank you for the kind words and giving your experience 5 stars! We appreciate it! Kind regards, The Panel Company

Posted 2 months ago

“Very happy with the panels, good quality. Did not use trimmings. Delivery and collection of leftovers was appreciated.”

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Posted 2 months ago

Hi Henri, Thank you for the kind words and taking the time to share your experience. We appreciate your feedback! Kind regards, The Panel Company

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

Hi Bader, Thank you for the kind words and 5 star review! Kind regards, The panel Company

Posted 2 months ago

“Well packaged and good product, safely delivered. I can see why there's an big advantage to buying bonded rather than stapled though. Did a test cut - jig saw was very rough so used a new fine toothed saw and that was fine (used masking tape across the board and a pencil line). Found the felt the hardest to cut in a straight line when it was trimmed vertically. Overall, pleased with the result.”

Helpful Report

Posted 2 months ago

Thank you for your valuable feedback and kind words. We appreciate your time and insight! Kind regards, The Panel Company

Posted 2 months ago

“Couldn't deliver in time over an hour late and had to go back to work! Redelivery was due to take place today 25th March, hadn't received an updated email so phones to be told, Keith who deals with the other orders failed to email me to say they had changed the time, my daughter has took day off work to wait in to then be told won't be delivered today, no email, no text, no phone call to state otherwise! Poor communication, poor management skills and poor customer service skills. Common courtesy to inform customers. Loss of earnings for both of us, as in zero hour contract ! £290 loss of earnings as couldn't be bothered to inform us!!!! Yeah won't be ordering from you again! Pls send my refund!!!!!!!!”

Helpful Report

Posted 2 months ago

Hi, We apologise for the inconvenience and disappointment caused by the delivery. This is not the standard of service we aim to provide, and we deeply regret that your experience did not meet the high expectations we set for our customers. We send a text message with a time slot the day before delivery, and apologise if this time frame was not met. Our systems show that your refund was processed this morning and will appear in your bank account shortly. Kind regards, The Panel Company

Posted 2 months ago

“Helpful customer service team, easy website to use and a great product - everything from samples to delivery was made as easy as possible. thank you”

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Posted 2 months ago

Hi Malcolm, Thank you for the kind words and 5 star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 months ago

“Excellent service and product..delivery made on time and panels with fittings were perfect..tongue and groove feature ensured watertight fit really good qualiry”

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Posted 2 months ago

Hi Derek, Thank you for the kind words and giving your experience 5 stars! We appreciate your feedback! Kind regards, The Panel Company

Posted 2 months ago

“Very helpful Will tell others to use for panels”

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Posted 2 months ago

Hi Terry, Thank you for the kind words and taking the time to share your experience. We're grateful for your feedback! Kind regards, The Panel Company

Posted 2 months ago

“Excellent product and delivery.”

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Posted 2 months ago

Hi Jez, Thank you for the kind words and 5 star review! We appreciate it! Kind regards, The Panel Company

Posted 2 months ago

“Well pack, delivery was smooth. I can only say that the end to end process was smooth.”

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Posted 2 months ago

Hi Jason, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words!

Posted 2 months ago

“Swift postage, arrived in good condition. Easy installation and very smart looking.”

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Posted 2 months ago

Hi Chris, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“Product was excellent and delivered straight into my garage for me”

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Posted 2 months ago

Thank you for sharing your experience! We appreciate the kind words and 5 star review! Kind regards, The Panel Company

Posted 2 months ago

“Quality Products, Quality Service”

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Posted 2 months ago

Hi Jason, Thank you for the kind words and 5 star review! We appreciate your feedback! Kind regards, The Panel Company

Posted 2 months ago

The Panel Company is rated 4.6 based on 3,841 reviews