Login
Start Free Trial Are you a business? Click Here

The Panel Company Reviews

4.6 Rating 3,962 Reviews
89 %
of reviewers recommend The Panel Company
4.6
Based on 3,962 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Ordered 2 wall panels, some edge trim and a roll of double sided tape. Both panels arrived with edge damage, although well packaged and double sided tape was not included in the delivery. Phoned The Panel Company to let them know of damage, however, I told them that as I needed the panels for cladding the wc cistern and path panel, I should be able to cut around the damage and not to worry about replacements, (as I did not want to wait another week for delivery). Told them the role of tape had not been delivered and was informed this would be sent off straight away. Still waiting 7 days later!
Helpful Report
Posted 8 years ago
Ordered 6panels all had damage to them .You sent 2 replacements as agreed they also had damage. sent photos of damage phoned company and no comeback.Fault with panels all down to courier as they were very well packed.Was thinking of ordering ceiling panels but afraid of damaged delivery
Helpful Report
Posted 8 years ago
Hi Edward, We are really sorry that the panels have arrived to you damaged twice. I will ask our logistics team to launch an internal investigation with the courier team and I will arrange for our Warehouse Manager to call you first thing tomorrow morning to rectify the situation for you. We apologise for any inconvenience this has caused you. We send out over 200 orders per day and unfortunately a small percentage reach the customer damaged due to the courier company manhandling the panels, it is as frustrating for us as it is for you.
Posted 8 years ago
The Panel Company is rated 4.6 based on 3,962 reviews