The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.60

4.6 Rating 3,962 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,962 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 9th July 2025

439

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 wall panels, some edge trim and a roll of double sided tape. Both panels arrived with edge damage, although well packaged and double sided tape was not included in the delivery. Phoned The Panel Company to let them know of damage, however, I told them that as I needed the panels for cladding the wc cistern and path panel, I should be able to cut around the damage and not to worry about replacements, (as I did not want to wait another week for delivery). Told them the role of tape had not been delivered and was informed this would be sent off straight away. Still waiting 7 days later!”

Helpful Report

Posted 8 years ago

“Ordered 6panels all had damage to them .You sent 2 replacements as agreed they also had damage. sent photos of damage phoned company and no comeback.Fault with panels all down to courier as they were very well packed.Was thinking of ordering ceiling panels but afraid of damaged delivery”

Helpful Report

Posted 8 years ago

Hi Edward, We are really sorry that the panels have arrived to you damaged twice. I will ask our logistics team to launch an internal investigation with the courier team and I will arrange for our Warehouse Manager to call you first thing tomorrow morning to rectify the situation for you. We apologise for any inconvenience this has caused you. We send out over 200 orders per day and unfortunately a small percentage reach the customer damaged due to the courier company manhandling the panels, it is as frustrating for us as it is for you.

Posted 8 years ago

The Panel Company is rated 4.6 based on 3,962 reviews