The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.58

4.6 Rating 3,574 Reviews

89 %

of reviewers recommend The Panel Company

4.6

Based on 3,574 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 29th April 2025

379

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good quality 👌 I'm so happy I chose the panel company value for your money would definitely buy from again”

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Posted 2 months ago

Hi Angie, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 2 months ago

“I found this to be a great supplier of floor and wall panels. I am in the TV broadcast business and we need things in a hurry-I went to their website and found what I needed right away. I ordered colour samples and they arrived FAST! I was particularly impressed by the delivery tracking app they use. The acoustic panels I received transformed the feel of the space we were using. Now thinking of ordering flooring as well.”

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Posted 2 months ago

Hi, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 2 months ago

“Really good. A little long on delivery but great quality wood and easy to put up. Would use again and pass on to friends”

The Panel Company 5 star review on 7th February 2025

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Posted 2 months ago

Hi Sam, We appreciate your feedback. Thank you for sharing your new slat panels with us! It’s wonderful to see them in your space! Kind regards, The Panel Company

Posted 2 months ago

“Sample arrived promptly and are helping us visualise better what we want to achieve.”

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Posted 2 months ago

Hi Suzanne, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“Excellent customer service. I ordered some panels on a Tuesday and they were delivered the following week on Wednesday. Emailed that I had made a mistake and had not ordered enough panels and could I order 1 more panel with the same batch number/manufacturing date. They contacted me to say that they had no more panels of that batch, but, they would take back all the panels I had already received and bring a complete set of matching batch number panels with the 1 extra panel the following Tuesday. The other plus point is that they deliver using their own drivers & vans, so no knocked corners like other firms using any old courier.”

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Posted 2 months ago

Hi Mark, Thank you for your valuable feedback and kind words about our service. We appreciate your time and insight Kind regards, The Panel Company

Posted 2 months ago

“Ordered samples over the phone, very helpful lady assisted. I will be ordering panels when I get a date from my carpenter for him to start.”

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Posted 2 months ago

Hi Sandra, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“Great product, great price 👍”

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Posted 2 months ago

“Great product at reasonable price 👌”

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Posted 2 months ago

“Refused to back goods as was over 1 month although item I ordered was incorrect”

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Posted 2 months ago

“Excellent product ordered 2 panels & will order again 👍”

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Posted 2 months ago

“Fantastic company and excellent quality of panels , will definitely use again”

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Posted 2 months ago

“The communication from the Panel Co. was good from start to finish and I was happy with the quality of the acoustic panels, having never used this company before. They were individually wrapped in cellophane and then boxed as pairs, so well protected for delivery. The delivery guys let me know via messages exactly when my panels would arrive and they were bang on time. They were very easy to install and we are really pleased with how they look, we went for Smoked Walnut. It was slightly darker than we expected but still very happy with the result. They are also very good at blocking unwanted sound through the walls. I would definitely use this company again and I would also recommend their acoustic wall panels.”

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Posted 2 months ago

“Great service and good Quality product, Will definitely be looking forward to ordering again. Thanks Jim KELLY”

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Posted 2 months ago

“Great product and great service.I think the new delivery vehicle tracking is very helpful .The one small negative is the lack of updates from order to dispatch .It would be nice to know if the items are in stock (or not ) and a predicted dispatch .”

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Posted 2 months ago

“Samples orders came very quickly but when tried to order from the local store they didn’t want to take an order stating that the other branches wanted the stock I wanted Bought exactly same product locally and cheaper”

Helpful Report

Posted 2 months ago

Hi Chris, We sincerely apologise for being unable to fulfil your order during your recent visit to our store. Unfortunately, the slat panels you wanted had been sold and allocated to our other branches to fulfil customer orders. We completely understand that you may not have wanted to wait for a restock, especially after taking the time to visit us, and we apologise for the inconvenience this may have caused. Kind regards, The Panel Company

Posted 2 months ago

“Jane was polite,pleasant and very helpful,she carried all of the tiles into my house and placed them where I asked.Lovely lady.Delivered on time”

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Posted 2 months ago

Hi Patricia, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“They delivered the panels in less than a week I had a mark on one of the boards so I phoned them and they sorted it out with no problems”

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Posted 2 months ago

Hi John, Thank you for sharing your experience with us. We’re grateful for your patience and kind words! Kind regards, The Panel Company

Posted 2 months ago

“Excellent service from showroom staff to delivery driver. Very professional Thank you”

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Posted 2 months ago

Hi Elizabeth, Thank you for taking the time to share your experience. We appreciate the kind words and feedback! Kind regards, The Panel Company

Posted 2 months ago

“Extremely efficient company to buy from. The ordering process is simple as it the point of payment. I did manage to add to my order before the delivery day, and my extended thanks go to Louise whom I found very helpful. All in all I would give this company give extra stars of possible. My thanks to the Panel Company.”

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Posted 2 months ago

Hi Gary, Thank you for the kind words and taking the time to share your experience. We appreciate your time and insight! Kind regards, The Panel Company

Posted 2 months ago

“Excellent product. Cheapest on the market in the sale. Looks fantastic”

The Panel Company 5 star review on 6th February 2025

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Posted 2 months ago

Hi Sarah, Thank you for sharing your new slat panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 2 months ago

The Panel Company is rated 4.6 based on 3,574 reviews