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The Panel Company Reviews

4.6 Rating 5,170 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,170 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

Excellent product, excellent company, excellent delivery service.
Helpful Report
Posted 2 years ago
Hi Mrs Hathaway, Thank you for the kind words and sharing your experience. Kind regards, The Panel Company
Posted 2 years ago
The delivery person was very helpful. Our purchase was very well packaged. The variety of displays in the Tardis showroom, was amazing. The counter staff were also very helpful. I placed a scale drawing on the counter, my order was sorted in minutes.
Helpful Report
Posted 2 years ago
Hi, Thank you for the kind words about our delivery driver and showroom team. We're thrilled that you had a good experience with us and hope to see you again in the future! Have a lovely day, Kind regards, The Panel Company
Posted 2 years ago
Good price on quality product , very quick delivery Top marks πŸ‘
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Posted 2 years ago
Hi Rod, Thank you for taking the time to leave us a 5-star review! We're thrilled that you're happy with your experience and purchase. Kind regards, The Panel Company
Posted 2 years ago
They don't respond to emails. Totally ignored my requests even after mentioning twice that I no longer needed the product as it wasn't delivered on time and I had bought another because I needed to finish doing my wall at a specific timeline
Helpful Report
Posted 2 years ago
Good morning Priscilla, We sincerely apologise that we did not meet your expectations and will look into this further. We will get back to you as soon as possible and thank you for your patience. Kind regards, The Panel Company
Posted 2 years ago
Hi Priscilla, Thank you for your patience while we looked into this further. We sincerely apologise for the miscommunication when you requested for your order to be cancelled. The reason for the delay was due to an unforeseen technical issue with emails bouncing back from certain email addresses at the time. We understand how frustrating this would have been and sincerely apologise. Kind regards, The Panel Company
Posted 2 years ago
The Panel Company offer a fast efficient service. Delivered products promptly and kept in touch during transit with SMS updates and a final call before delivery. Great products and easy to work with. Thoroughly recommend them from start to finish
Helpful Report
Posted 2 years ago
Hi Gary, Thank you for the 5-star review and sharing your experience using The Panel Company. We appreciate the feedback and receiving such kind words about our delivery service and products. Kind regards, The Panel Company
Posted 2 years ago
Good product, really pleased with it. The poor driver had a terrible time with the delivery as our road had a gas leak and the gas board had kindly shut the road at both ends, so the poor chap was being shunted a few miles only to find the other end of the road was closed. However, with a telephone call and a couple of sign moves, he managed to get to our house. So good service from him.
Helpful Report
Posted 2 years ago
Hi Anna, Thank you for the kind words about our products and sharing your experience with our driver. Kind regards, The Panel Company
Posted 2 years ago
Excellent service in all aspects from the order process, delivery and customer service. One of the very best companies to deal with for online shower room products . Would highly recommend..
Helpful Report
Posted 2 years ago
Hi, Thank you so much for the kind words and sharing your experience with us! Kind regards, The Panel Company
Posted 2 years ago
Great service cracking product took no time at all to fit looks brilliant very pleased with it.
Helpful Report
Posted 2 years ago
Hi Peter, Thank you for taking the time to leave us a 5-star review. We're thrilled that you love your purchase! Kind regards, The Panel Company
Posted 2 years ago
Delivery on time and well informed and helpful staff
Helpful Report
Posted 2 years ago
Hi Peter, Thank you for the kind words and sharing your experience with us! Kind regards, The Panel Company
Posted 2 years ago
Best price found online for these panels
Helpful Report
Posted 2 years ago
Hi Berni, Thank you for taking the time to leave us a 5-star review! Kind regards, The Panel Company
Posted 2 years ago
excellent product delivered that was delivered on time. the panels are very easy to fit. the panels go together very easy with no mess and look fantastic when the room is finished. the service from the panel company was excellent.
Helpful Report
Posted 2 years ago
Hi Paul, Thank you for taking the time to leave us a 5-star review. We hope you love your new panels! Kind regards, The Panel Company
Posted 2 years ago
Their website stated that panels would be delivered within 4-7 days. In reality, it took 2 weeks and they held up the job. The panels were good quality and look great, but The Panel Company were just a third party who got things wrong. I would find a different supplier in the future.
Helpful Report
Posted 2 years ago
Great product, very good quality. But... Giving customers less than 24 hours notice for delivery is not good. I had 2 separate orders, delivered on different days and on both occasions I had a text message from you after 5pm the day before delivery telling me that the product would be arriving the next day. Not ideal! I had to rearrange meetings etc. to make sure that I was at home!
Helpful Report
Posted 2 years ago
Hi Bryn, Thank you for the kind words about our products. We apologise for the inconvience caused by our delivey proccess. The reason customers recieve 24 hours notice is because our fleet of drivers are allocated specific routes the day before and we like to give customers accurate updates. Kind regards, The Panel Company
Posted 2 years ago
The Panel companies prices were the lowest I could find and delivered on time with upto date delivery txts throughout the day, I made a mistake in my order my fault entirely and they swapped with no quibbles(in fact we had a joke about it) and again delivered swiftly. I will definitely use them again even IF they are are more expensive, GOOD SERVICE is everything! Many thanks guys, Paul πŸ˜‰
Helpful Report
Posted 2 years ago
Hi Paul, Thank you for sharing your experience and giving us a 5-star review. We strive for the best customer service possible so are thrilled to recieve this feedback! Kind regards, The Panel Company
Posted 2 years ago
Bought some panelling to freshen up our bathroom and I have to admit that I'm impressed with every aspect so far. Price was great - range was on sale, communication was fantastic & delivered quickly. Product hasn't been applied yet but does look & feel good quality.
Helpful Report
Posted 2 years ago
Hi Ian, Thank you so much for leaving a 5-star review. We hope you love your new bathroom once that panels are fitted! Kind regards, The Panel Company
Posted 2 years ago
Brilliant company, really good value on the bathroom panel boards, great follow up from the sales team, and fast delivery, wish all companies could be this efficient, a massive thank you from me….
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Posted 2 years ago
Hi, Thank you for the 5-star review and sharing your experience with us! Kind regards, The Panel Company
Posted 2 years ago
Fast delivery, even during festive period. Panels look really good, great price and easy to cut and fit. Panels have transformed home office.
The Panel Company 5 star review on 11th January 2024
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Posted 2 years ago
Hi Paul, Thank you for sharing your office transformations with us. What a difference! Kind regards, The Panel Company
Posted 2 years ago
Just a quick not to say how much I appreciated the quality of your panels which I fitted over the Christmas break and seem very effective – as well as stylish of course.
The Panel Company 5 star review on 11th January 2024
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Posted 2 years ago
Hi Mark, Thank you so much for taking the time to leave us a 5-star review and sharing a snap of your new panels! Kind regards, The Panel Company
Posted 2 years ago
Great service great product a pleasure to do business with will buy again 😍
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Posted 2 years ago
Hi Kevin, Thank you for the kind words and sharing your experience with us. Kind regards, The Panel Company
Posted 2 years ago
Very easy to order on line, forgot to order a couple of things but this was easily dealt with, a quick phone call to the Bristol office was all it took to get things sorted. Delivery was so easy, being kept upto date with text messages. The panels were well protected and look amazing and of good quality, have not finished fitting them yet but very pleased with what we have done so far.
Helpful Report
Posted 2 years ago
Hi Janet, Thank you for the kind words and sharing your customer service experience with our Bristol office. We hope you love your purchase even more once they're fully fitted! Kind regards, The Panel Company
Posted 2 years ago
The Panel Company is rated 4.6 based on 5,170 reviews