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The Panel Company Reviews

4.6 Rating 5,171 Reviews
90 %
of reviewers recommend The Panel Company
Company Reviews Product Reviews
3,315
 Metrics Info
4.6
Based on 5,171 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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Steve
Verified Reviewer
“Great service from the start in Huddersfield showroom to delivery. Quality panels at a good price. I have referred them already.”
Helpful Report
Posted 2 years ago
Paul
Verified Reviewer
“Purchased the Charcoal Slat wall panels for a media tv wall, 4 x 600mm panels Ordered on 2nd December, delivered on 11th December. A set of 2 panels were in a sealed box and the other 2 were in bubble wrap. On 16th December started the install, took the bubble wrap off and found as there was nothing layered in-between the panels, the wood faces had scuffed each other also at one end 3 slats had chips missing, was I sent returned/rejected items as were not in the official boxing? The pink grip adhesive worked great as long as you are careful not to get it on the frontside of the black felt. One gripe I had is the porous nature of the finished veneer, when installing my forehead made contact with the panel and left a sweat/grease mark that I cannot remove. Overall the finished affect is impressive and the TV covers the scuff marks.”
The Panel Company 3 star review on 24th December 2023
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“No problems, no fuss. Simple to order what I wanted. Goods were delivered in perfect condition by friendly helpful men. The panels were exactly as described and pictured and I had no problem fitting them to my wall.”
Helpful Report
Posted 2 years ago
Rob F
Verified Reviewer
“As despatch to the Highlands was not available I took the chance of having the panels sent to my daughter's address in Wiltshire in time for a van load going North on a Saturday. An hour from departure time I was sure the order was not going to make it, but with time to spare the panels duly appeared and made the journey with everything else. The van was driven by their own driver who was giving up his Saturday to make sure the delivery promise was fulfilled. Great service and lovely panels.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Very helpful and speedy delivery. They updated me every step of the way up to delivery of the wood panels. The panels are lovely and I would highly recommend them.”
Helpful Report
Posted 2 years ago
Wesley
Verified Reviewer
“Fast and nice service as l.m a bathroom fitter thats just what we need l will always use panel company for my customer Hampshire based visit my website https://wda-professional.square.site/ Bathroom refits 10 out of 10 For panel company”
The Panel Company 5 star review on 22nd December 2023
Helpful Report
Posted 2 years ago
Phil
Unverified Reviewer
“Great Wall boards! Best price around! Delivered on time! Couldn't be happier thanks very much.”
Helpful Report
Posted 2 years ago
Jon Burnell
Unverified Reviewer
“Delivery was satisfactory. I was surprised that the brick effect panels were cut vertically. This made life difficult in order to match the pattern when attempting to fit panels onto a wall having an internal triangular gable shape. It would have been easier if the brick effect panels were cut horizontally with the pattern as an option.”
Helpful Report
Posted 2 years ago
Dave C
Unverified Reviewer
“Excellent choice of materials and the on-line ordering process is simple to use. The delivery was on time and the driver was extremely helpful. I would definately use this provider again as they offer a truly excellent service.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Brilliant, quick service.”
Helpful Report
Posted 2 years ago
Julie Rose
Verified Reviewer
“Waited patiently for delivery in 1 hour time slot and no one came, no knock on the door and no ring of the bell. Eventually went outside to bring in the bin and found them stood up against the wall in very battered boxes. Ordered 4 panels, three fine ,one scratched and had a puncture on underside. Sent three emails requesting a replacement but no reply. Very disappointed”
Helpful Report
Posted 2 years ago
Good Morning, I am sorry that we did not meet your expectations. Our drivers will always do everything they can to notify the customer of their arrival, I will double check that the correct procedure was followed as this is not the customer service level we strive for. With regards the damaged panel, I have this morning spoken to the distribution hub in order to arrange the replacement panel. We have tried to ring and email, would it be possible to contact us on 01484 248 718 when convenient please? Regards Panel Company | Customer Services
Posted 2 years ago
Anonymous
Unverified Reviewer
“Excellent 5 star service.. Great Delivery Great Communication Great Product Great Prices Thank you”
Helpful Report
Posted 2 years ago
David Roberts
Verified Reviewer
“Panels arrived in good time and condition. The driver was polite and efficient. I will use this company again with confidence!”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“All very good.”
Helpful Report
Posted 2 years ago
Joyce
Verified Reviewer
“Panels delivered quickly and efficiently, just as described. Very good service”
Helpful Report
Posted 2 years ago
Glc
Unverified Reviewer
“Quite quick delivery considering the product was ordered on a pre order.. Quality seems decent and was easy to trim down to the right size using a hand saw. Only concern was the slats were a bit darker than they seem on the site images but I think that could be to do with the lighting. Was unable to add image to this review page from my iPhone.”
Helpful Report
Posted 2 years ago
Mr Paul Mctomney
Unverified Reviewer
“I happy with the product and very helpful staff and friendly”
Helpful Report
Posted 2 years ago
Wendy
Verified Reviewer
“In the process of paneling the whole of the bathroom, what can I say from ordering to receiving has been 5* service. Lovely panels going on nicely, viseo on receiving delivery and any other information first class will be recommending to all my friends. Thank you for making a novices job so much easier.”
Helpful Report
Posted 2 years ago
Anonymous
Unverified Reviewer
“Ordering and delivery service was spot on! I can’t comment on the quality of the products or ease of fitting as we haven’t had the panels fitted yet.”
Helpful Report
Posted 2 years ago
Clare Donaldson
Verified Reviewer
“Really easy to install Look great!”
Helpful Report
Posted 2 years ago
The Panel Company is rated 4.6 based on 5,171 reviews
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