The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,171 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 27th January 2026

Anonymous

The Panel Company 5 star review on 26th January 2026

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The Panel Company 5 star review on 23rd January 2026

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The Panel Company 4 star review on 23rd January 2026

Bob French

459

Anonymous

Anonymous // 01/01/2019

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“Great product thank you for fast delivery highly recommended 👌”

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Posted 2 years ago

“Well we haven't fitted our panels yet but have opened one of them and it looks fabulous great quality”

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Posted 2 years ago

“Everything went well from ordering to delivery excellent company and would highly recommend”

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Posted 2 years ago

“Excellent company to buy from. Great customer service”

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Posted 2 years ago

“Brilliant, visited the showroom to discuss what we were looking for and had excellent service from Lynden, up to and including delivery. Would highly recommend The Panel Company.”

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Posted 2 years ago

“Ordered panels and were delivered in a week. Local firm could not supply till after Christmas. Delivery date and time slot txted two days before. Considering the depot was a 130 miles away they arrived well within time slot . Driver was friendly and efficient and products good quality and well priced. Would highly recommend company”

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Posted 2 years ago

“Shoddy, shoddy customer care, shoddy delivery and rude with an “f### you” attitude , I won’t be using the company again , they really messed me about.. here’s how.. I waited a week for delivery because the panels had to be ordered in and the day of delivery I had taken the day off work to fit the panels and I had booked a plumber for the following day , a Saturday , to come and fit the bathroom.. the panel van arrived at the back of the building and just drove off again, when I phoned the driver after several attempts he just said that I had to re schedule delivery as he couldn’t find parking. I explained that I had taken a day off work and had a plumber coming but he refused to drop my panels and ridiculed my plight with a chirpy “ bye ,mate” I phoned the Huddersfield office and they basically blamed me and wouldn’t tell me when then would re deliver , I just had to wait.. so my plumber who had done me a favour by coming on Saturday now couldn’t come for a further week.. what a mess about.. shoddy , shoddy customer care, shoddy shoddy delivery , lousy company..”

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Posted 2 years ago

Good Morning, I am sorry to hear we didnt match your expectations, I will speak to the branch that managed your order and relay your feedback. With regards the delivery, our drivers will do everything they can to find a suitable parking place, if they cannot they do have to progress to their next scheduled drop. Due to the number of deliveries at this time of year the driver does not have a large time window to manage or re-arrange a delivery, this is arranged by the distribution manager at the respective site, not the driver. Our business is dedicated to delivering an order as swiftly as possible but there are variables outside of our control which is why we recommend not to book a fitter until you have your panels on-site. Reading your review, we didnt communicate effectively and for that I sincerely apologise, we want to deliver excellent customer care and on this occasion we didnt. Regards Panel Company | Customer Services

Posted 2 years ago

“Used the company alot, friendly customer service, good product, delivery needs to be considerably quicker especially for the trade”

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Posted 2 years ago

“Customer services was excellent in helping me sort out my queries with my order, both the panels and the fittings I ordered came very well packaged, and the delivery driver was very helpful in getting them into my house. All round a very good team, and will recommend ordering direct with them .”

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Posted 2 years ago

“Driver helpful excellent ,7 days delivery bit long need to be sooner.”

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Posted 2 years ago

“Nick The delivery driver is amazing, he was really helpful and went the extra mile and helped me put it into my beauty clinic as I couldn’t do it myself. Thank you so much Nick I really appreciate it. X”

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Posted 2 years ago

“Excellent product, really easy to use with great result. Unfortunately the delivery date twas vague and took a long time, then when it eventually arrived not all required products were delivered. Customer services couldn’t care less….sadly unable to recommend due to these issues”

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Posted 2 years ago

“Good comucation”

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Posted 2 years ago

“Really nice wet walls, fairly easy to use and install. Good communication via emails, would definitely use again and would recommend.”

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Posted 2 years ago

“I give a 3 for now as the customer service is not amazing, due to the lack of communication, I am still awaiting my order to arrive. I had to chase them to then being informed that is out of stock and the delivery will be delayed. Obviously would have beign useful to get a notification of this before I start chasing them. As now I need to change all the plans for the work and the handyman that was going to do the work. Hopefully the materials is good 🤞”

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Posted 2 years ago

Good morning Sarah, Thank you for your feedback. We understand your frustration and will speak to the Distributions Manager about your experience as we want to ensure that our customers receive timely updates.

Posted 2 years ago

“Was able to purchase a panel that matched our bathroom cladding installed when we had our bathroom upgraded. Good quality product delivered fairly promptly by specialist delivery driver, overall excellent experience”

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Posted 2 years ago

“This is my second order. Product is excellent. My only complaint is the communication regarding delivery, less that 24 hours notice, and 3 changes in update delivery times. This is difficult to arrange, availability to be home when you work 12.5 hour shifts at such short notice.”

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Posted 2 years ago

Hi Sonia, Thank you for your feedback. We're happy to hear that you're pleased with your order. We will take your feedback on communications onboard as our top priority is to ensure that delivery is accurate and convenient for our customers. We will relay all feedback to the distribution manager.

Posted 2 years ago

“Fantastic service and great products. Couldn't have been more helpful. Have already recommended them to friends. Thank you”

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Posted 2 years ago

“Exactly what I ordered Delivered to where I requested on the day arranged Excellent all round service Would highly recommend”

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Posted 2 years ago

“Excellent service, very helpful and good advice given. Would definitely buy from them again.”

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Posted 2 years ago

The Panel Company is rated 4.6 based on 5,171 reviews