The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.63

4.6 Rating 5,594 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 5,594 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 21st April 2026

460

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am surprised that till today I have not received my order. I had called there and guess what.. No one is answering the phone. The customer service, Bristol office... Terrible. Am tired of waiting. No Sir!!!”

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Posted 2 years ago

Hi Kuldip - Looking at your order I can see that you placed this on the 12th of May. As per stated on our delivery page & order confirmation delivery can take up to 5-10 working days to arrive, I apologise that you have not been able to get through to the Bristol branch, I have contacted this branch separately and someone will be in touch with you shortly, The Panel Company

Posted 2 years ago

“Ordering was simple,delivery was great and service been the tops since..”

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Posted 2 years ago

“The panel’s are excellent, they are easy to put on & look beautiful”

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Posted 2 years ago

“Delivery on time, panels easy to fit and unused unpacked materials were returned and refunded. The staff were very helpful and pleasant to deal with.”

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Posted 2 years ago

“Fantastic product Fantastic service and Fantastic value for money! Highly recommended and we will definitely buy from you again…AND a swift delivery , a very happy customer.”

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Posted 2 years ago

“We have not fitted them yet, but the service from the company was very good.”

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Posted 2 years ago

“Good honest people who go the extra to help”

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Posted 2 years ago

“very good quality”

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Posted 2 years ago

“Excellent service , fast delivery and good product . Very happy”

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Posted 2 years ago

“I visited the Bristol store and met a young lady who was very informative and friendly. i enquired about discount (as you do) and was told that it would be possible as i intended to order approximately £700 worth of Goods. i Rang the store to order and asked about any discounts , to be rudely told that my order was not large enough to warrant any. i decide not to order and search elsewhere. a lady then rang, apologised , then offered me a 10% discount which i accepted. When i fitted the ceiling panels i discovered that they were not cut square and i had to square them before i started. i would suggest that if you decide to buy from here, you check the product very carefully before you fit, i personally would not waste my money as there are other companies out there. A shame really as the branch is quite local to me.”

Helpful Report

Posted 2 years ago

Hi - Thank you for taking the time to share your feedback about your recent experience at our Bristol store. We appreciate your kind words about the informative and friendly assistance provided by our staff member during your visit. However, we deeply regret the subsequent miscommunication and inconvenience you experienced regarding the discount for your order. Regarding the issue with the ceiling panels, I can assure you that all of our panels are square cut and level, perhaps you were installing on an uneven wall, if you could reach out to the Bristol team directly on the below details they would be more than happy to discuss this further with you, to come to a resolution. Bristol Contact Details > E: bristol@panelcompany.co.uk T: 0117 244 1999 The Panel Company

Posted 2 years ago

“Great service polite and good delivery service would recommend to anyone thanks”

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Posted 2 years ago

“Excellent quality product delivered quickly and safely.Easy to install and helpful videos make the process even easier”

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Posted 2 years ago

“Great company, good prices, selection of products. They must manage to deliver faster. Recommended”

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Posted 2 years ago

“would like to write a review but unfortunately i have yet to actually receive my order placed at the start of May. Order was forwarded to Bristol depot apparently, but haven't received any correspondence since.”

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Posted 2 years ago

Hi - I do apologise that you are yet to receive your order, I have contacted the depot where this order is coming out from and someone will be in touch with you very shortly. You can also contact them directly on the below details > E: bristol@panelcompany.co.uk T: 0117 244 1999 The Panel Company

Posted 2 years ago

“Great products at great prices delivered fast and efficiently.”

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Posted 2 years ago

“Panels are good quality and very pretty. Fast delivery. A huge thank you to the delivery driver that delivered with care as the apartment is not easy to get to.”

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Posted 2 years ago

“Great price , excellent service on delivery and updates . Packaged well . Can’t wait to see them fitted on my bathroom”

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Posted 2 years ago

“After my order was put in I could not wish for a quicker delivery, the driver was very good and put the panels exactly where I wanted them.”

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Posted 2 years ago

“Great products, great price and excellent customer service, regular update, definitely recommend The Panel Company”

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Posted 2 years ago

“Quality on Time, the extra 10% discount wouldn't come off online at the time of purchase. However a quick phone call and they refunded me the 10%. Panels look amazing”

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Posted 2 years ago

The Panel Company is rated 4.6 based on 5,594 reviews