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The Panel Company Reviews

4.6 Rating 5,593 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,593 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 20th April 2026
Ruth Chenery
The Panel Company 5 star review on 18th April 2026
Anonymous
The Panel Company 5 star review on 18th April 2026
Anonymous
The Panel Company 5 star review on 17th April 2026
Kevin Lawton
The Panel Company 5 star review on 17th April 2026
Kevin Lawton
The Panel Company 5 star review on 17th April 2026
Kevin Lawton
The Panel Company 5 star review on 18th February 2026
Heather
459
Anonymous
Anonymous  // 01/01/2019
Well pleased with both service and product
Helpful Report
Posted 2 years ago
Haven't fitted the panels yet as we are still in the planning and preparation phase. However, the panels look great and the delivery of them was very prompt. The courier was also very helpful.
Helpful Report
Posted 2 years ago
Very happy with my purchase really easy to put up and looks amazing πŸ‘
Helpful Report
Posted 2 years ago
I had to chase the delivery date, then told if I had not called I would have received a text that night for the next day's delivery! Too short notice for people who work. Delivery not complete, missing item. Also, the boards have to be stored flat 2.4x1.0mtr stored flat, very difficult to store. Fitted this weekend. All went well until a piece of panel dropped from 20cm onto the sealing strip and cracked it. Seems very brittle. The panels look good but I need to know to cover the sealing strip with another sealing strip. Would buy again, as the price is very competitive.
Helpful Report
Posted 2 years ago
Hi Stuart - Thank you for taking the time to provide feedback regarding your recent experience with our company. We apologise for the inconveniences you faced during the delivery process and any subsequent issues that occurred. We apologise for the incident with the cracked sealing strip, the sealing strips are designed to be durable when in-situ, not when heavy panels area being dropped on them, Cladseal is an industry recognised brand name and is known for its unique design, please get in touch with us directly to send you out another one within a timescale and day that suits you, The Panel Company.
Posted 2 years ago
brilliant service from Durham branch friendly and helpful
Helpful Report
Posted 2 years ago
Had panels from these before and can’t fault them. Delivery was fast and driver was very helpful and polite.
Helpful Report
Posted 2 years ago
Used this company twice now very good product and quick response very helpful
Helpful Report
Posted 2 years ago
Panels are different colours
Helpful Report
Posted 2 years ago
Hi - If you could get in touch with us directly so that we can get a better understanding of what you mean by the panels being a different colour, that would be great so that we can come up with a resolution that will be to your satisfaction, The Panel Company
Posted 2 years ago
The panels are flimsy, and the T&G are tight unable to use as they are so brittle waste of money.
Helpful Report
Posted 2 years ago
Hi - Thank you for taking the time to provide your feedback regarding your recent experience with our company. We apologise for any inconvenience you may have faced with the panels you purchased. We take customer satisfaction very seriously, and we genuinely appreciate your honest input. Your comments regarding the flimsiness of the panels and the tightness of the T&G are concerning to us. We strive to provide high-quality products that meet our customers' expectations. To address your concerns, we would like to gather more specific information about the product you purchased, such as the type and model of the panels. This will help us investigate the issue further and work towards a resolution. We kindly request that you reach out to our customer service department at 01484 248 718 or info@panelcompany.co.uk with your order details. The Panel Company
Posted 2 years ago
delivered on time these are now fitted and look great
Helpful Report
Posted 2 years ago
Excellent Panels thicker and heavy than thought delivery brilliant driver carried them to where I wanted them πŸ‘
Helpful Report
Posted 2 years ago
Panels and trims arrived quickly enough. Two trims were incorrect items, I called the customer service to get the correct ones, emailed photos as requested, but I had to call again after waiting two days to have an answer. In the meantime the men due to install the panels could not finish the job, God knows when they will be back!!!
Helpful Report
Posted 2 years ago
Hi Stefano - I apologise that this has happened, I have sent this over to the Bristol depot and someone will be in touch with you shortly with a resolution, The Panel Company
Posted 2 years ago
Very good service and well pleased with the panels.
Helpful Report
Posted 2 years ago
Really helpful over the phone when enquiring about panels and accessories. Great product, good price and delivered by a very friendly and helpful driver. Great service all round.
Helpful Report
Posted 2 years ago
Absolutely amazing company. Great quality, fast shipment and very reasonable prices. I will be using again!!
Helpful Report
Posted 2 years ago
A great product sensibly priced, delivery was excellent, .driver placed panels where I wanted them. Panels and fittings easy to work with.
Helpful Report
Posted 2 years ago
Ordered 8 large panels and some trim and was delivered quick and well packaged. Ordered some bath panel trim a few days later as was not in stock the first time I ordered the panels. After a few days I sent an email asking them to look in to the 2nd order as had not heard anything. Sent email early morning and panel company was on the phone to me just gone 10am same day. Them looking into the order it turned out it has just been delivered to my work address that very morning. Good quality items at a good price but what really stood out to me in that short phone call is that these people take pride in what they do and care about customer service. Many thanks and I am sure I will be using the panel company again.
Helpful Report
Posted 2 years ago
Just like to say what a wonderful customer experience. From start to finish never known such a helpful bunch. Will definitely use again
Helpful Report
Posted 2 years ago
Very efficient, driver good, around good except
Helpful Report
Posted 2 years ago
I am surprised that till today I have not received my order. I had called there and guess what.. No one is answering the phone. The customer service, Bristol office... Terrible. Am tired of waiting. No Sir!!!
Helpful Report
Posted 2 years ago
Hi Kuldip - Looking at your order I can see that you placed this on the 12th of May. As per stated on our delivery page & order confirmation delivery can take up to 5-10 working days to arrive, I apologise that you have not been able to get through to the Bristol branch, I have contacted this branch separately and someone will be in touch with you shortly, The Panel Company
Posted 2 years ago
The Panel Company is rated 4.6 based on 5,593 reviews