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The Panel Company Reviews

4.6 Rating 5,179 Reviews
90 %
of reviewers recommend The Panel Company
4.6
Based on 5,179 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Panel Company Reviews
Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

Write Your review

The Panel Company 5 star review on 31st January 2026
S Green
The Panel Company 5 star review on 31st January 2026
Abi Calder
The Panel Company 5 star review on 31st January 2026
Rita Lewin
The Panel Company 5 star review on 31st January 2026
Rita Lewin
The Panel Company 5 star review on 30th January 2026
Daphne Comber
The Panel Company 5 star review on 30th January 2026
Paul Holland
The Panel Company 5 star review on 30th January 2026
Kirsty Fielding
459
Anonymous
Anonymous  // 01/01/2019
Fantastic company great quality items. Very happy with my order would definitely recommend and use again. Very polite and helpful thank you
Helpful Report
Posted 2 years ago
Need to get some customer service training.told drivers check orders 1 line of 3 off sent 3 different items.wrong items delivered told that could never happen as driver check every order and was trying to put blame on customer.will not use again.
Helpful Report
Posted 2 years ago
Hi- We are very sorry about any inconvenience this may have caused. I will contact the branch that dispatched your order to get to the bottom of this.
Posted 2 years ago
The most friendly and helpful company I ever had to deal with 👌
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Posted 2 years ago
Would have been great if they had of sent the right gear bottom trim which is the start of the job was the wrong size and I'd taken the bank holiday off work to do the shower. Bad bad bad.
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Posted 2 years ago
I had a few minor issues, spoke to different members of staff who had the same attitude and manner to resolve and deal with the issues. Invariably there are mistakes it’s how the company deals with them - I am pleased with their service and will use the Panel Company again.
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Posted 2 years ago
Panels are not yet installed, so tbis is about the process of ordering and delivery. We ordered the panels from the store in Rotherham, the guy there was very knowledgeable, and helpful in suggesting things we might need to complete the job. Delivery was great and actually much faster than we were expecting. A problem with 2 panels but replacement was with us in a couple of days. We were lucky enough to get a good discount as they were in the sale at the time of ordering. Very happy with all aspects.. 👌
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Posted 2 years ago
Friendly staff, great product (acoustic panels) and free delivery too…. Would definitely recommend.
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Posted 2 years ago
Excellent service great quality would definitely use this company again
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Posted 2 years ago
Great product and easy ordering process online. A little damage to one of the panels but needed to cut by 100mm so didn’t affect the job. Will use again
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Posted 2 years ago
Very efficient service from ordering to delivery , would order from this company again & recomend
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Posted 2 years ago
Product is great, delivery was great, a couple of issue encountered, but for me, the measure of any company is how they then deal with the issues. All I can say is The Panel Company could not have done more to sort the issues and went above and beyond to resolve to my absolute satisfaction. Highly recommended. Thank you.
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Posted 2 years ago
Fantastic service. Panels are brilliant. Price was great as there was a sale on. I miscalculated how many panels I would need I was one short. I phoned Huddersfield store, they were fantastic and sent me a panel with the same code as all my other ones so matched beautifully in less than a week. Defiantly recommend this company.
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Posted 2 years ago
Best panel Company I’ve used - quality Panel’s and first class service - thanks for a great project
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Posted 2 years ago
The shower panels and flooring were of the highest quality and they were delivered expertly by a very polite driver
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Posted 2 years ago
The panels aren't up yet. This review therefore deals only with order fulfilment. This is a good company to deal with. They deal with the bulky nature of their products by operating their own deliver van fleet. Before deliver I was surprised only to receive the information that delivery would occur within 2-5 days. Noone was at home when delivery was first attempted. Afterwards common sense prevailed and I was contacted about mutually convenient deliver times. On second attempt delivery day I was kept informed about expected delivery time via text message. The delivery driver was chatty and helpful.
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Posted 2 years ago
The Panel Company offer great service. Good text service and delivery times. I had a small issue with a panel and they took care of it quickly and efficiently.
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Posted 2 years ago
Very rarely do you find a company that will do there upmost to and deliver early with the short notice sometimes given meeting my clients request’s.. I’ve been ordering panels from this company for nearly 2 years now - consistently order after order I get what it says on there packaging (hassle free) assisting me to get the job done.
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Posted 2 years ago
Fast delivery. My son put this up for me said it really easy to put up and good to work with. Love it so much i ordered more And will definitely be buying lots more. And it was cheaper than i expected. And delivered straight to the door.
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Posted 2 years ago
Very quick, excellent product, my shower room ceiling looks fab. Very reasonable price. Delivery/tracking etc. Excellent. I would recommend this company.
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Posted 2 years ago
great value and fast delivery
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Posted 2 years ago
The Panel Company is rated 4.6 based on 5,179 reviews