The Panel Company Reviews

Name: The Panel Company
Address: Amen Corner, College Road, Rotherham, Huddersfield
Rating: 4.61

4.6 Rating 4,569 Reviews

90 %

of reviewers recommend The Panel Company

4.6

Based on 4,569 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01709828339

Email:

info@panelcompany.co.uk

Location:

Amen Corner,
College Road,
Rotherham
Huddersfield
S60 1EY

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The Panel Company 5 star review on 13th October 2025

452

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a sample which arrived quickly. Good quality,great service.”

Helpful Report

Posted 8 months ago

Hi Roger, Thank you for the 5 star review and kind words. We appreciate it! Kind regards, The Panel Company

Posted 8 months ago

“Don’t deliver in the time frame they say they will. Also said on website if we do collection it will be ready within 2-4 days but it’s been nearly 2 weeks and still not ready to collect. Won’t be ordering from here again”

Helpful Report

Posted 8 months ago

Hi Khadija, We sincerely apologise for any inconvenience caused and have sent you an email to confirm the pickup of your order. Kind regards, The Panel Company

Posted 8 months ago

“We are very pleased with our purchase. We’ve only opened one box until job is done but are pleased with the quality of the panels. Thank you for the excellent communication and very speedy delivery. Would definitely recommend The Panel Company.”

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Posted 8 months ago

Thank you for sharing your experience! We appreciate the kind words and hope you love your panels even more once they're installed. Kind regards, The Panel Company

Posted 8 months ago

“Quick delivery, not opened the panelling yet but looks really high quality what I can see.”

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Posted 8 months ago

Hi Tracey, Thank you for the kind words and 5 star review! Kind regards, The Panel Company

Posted 8 months ago

“Great service, great delivery time-frame and great price. I'm very happy!”

Helpful Report

Posted 8 months ago

Hi Matt, Thank you for the kind words and 5 star review! We appreciate it! Kind regards, The Panel Company

Posted 8 months ago

“Good quality robust panel easy to cut and fit”

The Panel Company 5 star review on 15th January 2025

Helpful Report

Posted 8 months ago

Hi Paul, Thank you for sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 8 months ago

“Order from here as price seemed good and they were based locally. Item seems good quality Vs price. My only gripe is that we never received a call or notification prior to delivery. My only notification was that it had been delivered. Yup just left outside. Luckily I was to bring in, but not everybody could + bonus it wasn't raining!!”

Helpful Report

Posted 8 months ago

Hi David, Thank you for your kind words and for taking the time to share your experience. We sincerely apologise that you did not receive a delivery update, as you should have received a text message the day before your delivery with a time slot. In some cases, our delivery drivers will leave parcels if they deem it safe to do so. This is to prevent the need for rescheduling a delivery and delaying our customers' parcel arrivals. We will ensure that your feedback is shared with our Logistics department for further review. Kind regards, The Panel Company

Posted 8 months ago

“Got the order wrong twice and it has cost me a days wages and mileage to return to a job.”

Helpful Report

Posted 8 months ago

Hi Andrew, We deeply apologise for the delay with your order, which was due to a mislabel and restock time. We fully understand how frustrating this has been, particularly as you had already made arrangements with contractors. Please accept our sincerest apologies for any inconvenience this has caused. We truly regret the disruption and want to assure you that we offered next-day delivery to resolve the issue as quickly as we could. Your experience is important to us, and we are genuinely sorry for the impact this has had. Kind regards, The Panel Company

Posted 8 months ago

“We haven’t received the items yet. Are you please able to tell us when they will arrive ?”

Helpful Report

Posted 9 months ago

Hi Jane, Your order is scheduled for delivery on 16/01/25. Kindly await finalisation of the routes, and you will receive a text message confirming the driver's estimated time of arrival. Thank you for your patience. Kind regards, The Panel Company

Posted 8 months ago

“Very good product at a reasonable price, Staff was very helpful.”

The Panel Company 5 star review on 12th January 2025

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Posted 9 months ago

Hi Michael, Thank you for sharing your experience with us. We’re grateful for your feedback and kind words Kind regards, The Panel Company

Posted 9 months ago

“Excellent service from start to finish, been delivered 2 days after Christmas , nicely packaged and very good quality. Recommended to my friends too. Thank you!”

The Panel Company 5 star review on 11th January 2025

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Posted 9 months ago

Thank you for sharing a photo of your new slat panels with us! They look amazing! Kind regards, The Panel Company

Posted 9 months ago

“The panel company is one of the most efficient suppliers I deal with. Great quality products at value for money prices. A special mention for Tania who is always extremely helpful. Looking forward to extending our business in 2025.”

Helpful Report

Posted 9 months ago

Thank you for sharing your experience with us. We’re grateful for your feedback and kind words about our customer service. Kind regards, The Panel Company

Posted 9 months ago

“What a fantastic product! Easy to fit and everything you need to do so. Perfect. My shower looks amazing”

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Posted 9 months ago

Hi Cath, Thank you for the kind words and 5-star review! We appreciate the feedback! Kind regards, The Panel Company

Posted 9 months ago

“I used the natural oak panels for a project to box out a very dated stone chimney breast, and awesome product to use although an external corner moulding would have made the hole much easier on the brain , a very good product to cut and work with and the finish is awesome”

Helpful Report

Posted 9 months ago

Hi Andy, Thank you for sharing your new panels with us! We're so happy you're pleased with them! Kind regards, The Panel Company

Posted 9 months ago

“Took over 4 weeks to deliver. The tounge on the panels are really rough and the quality is not brilliant. Customer service was awful nobody really cares. We will call you back, never happens”

Helpful Report

Posted 9 months ago

Thank you for your feedback. We’re sorry to hear you weren’t happy with your experience. Our records show that delivery was attempted, but we were unable to complete it as no one was available and the contact number provided was unreachable. We apologize for any inconvenience caused and will review this internally to ensure we improve both our communication. The Panel Company

Posted 9 months ago

“The product is very good quality. But I don't like the delivery Driver next time I order any product please don't ask the driver who delivery my order on 6/01 /25.”

Helpful Report

Posted 9 months ago

Hi Kofi, Thank you for the 5-star review and kind words! We appreciate your feedback and apologise that our delivery driver did not meet your expectations. If you have any further details about the experience that you would like to share, please email us at info@panelcompany.co.uk. Kind regards, The Panel Company

Posted 9 months ago

“Very good service.good price and speedy delivery 🚚.kept me informed of when I would receive the goods”

Helpful Report

Posted 9 months ago

Hi Diane, Thank you for taking the time to share your experience. We appreciate the kind words about our product and customer service! Kind regards, The Panel Company

Posted 9 months ago

“I was a bit apprehensive ordering as a Scottish customer as all outlets are in England and previous reviews regarding notification of delivery were not too good but i took the chance to benefit from new years sale and Im so glad i did. The product itself is fabulous. The circuit notification system for delivery is top notch. I was notified within a day of purchase the estimated delivery date , then the anticipated time, and on the day I could track the drivers progress via a map. Predicted time was very accurate. Driver was very courteous. TY so much panel company. One very happy customer!”

Helpful Report

Posted 9 months ago

Hi Louise, Thank you for the kind words about our customer service and product! We’re grateful for your feedback and kind words! Kind regards, The Panel Company

Posted 9 months ago

“Good product, excellent communication and delivery. Would recommend.”

Helpful Report

Posted 9 months ago

Hi, Thank you for the kind words and review! We appreciate the feedback! Kind regards, The Panel Company

Posted 9 months ago

“After placing our first order with The Panel Company, we were very impressed with the speed of delivery and the quality of the product. We decided to order again soon after but sadly the wrong product was sent. When I alerted the company, David (at the Huddersfield Branch) quickly resolved the error and sent the correct product to us. He was apologetic, understanding and professional and I was very impressed. Thank you!”

Helpful Report

Posted 9 months ago

Hi Kelly, Thank you for your thoughtful feedback and kind words. We appreciate your patience as we worked to resolve your order. Kind regards, The Panel Company

Posted 9 months ago

The Panel Company is rated 4.6 based on 4,569 reviews